Star Sports Bookmakers Reviews 

212
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

What fraudsters. The manager of this sorry outfit has videos up everywhere boasting about THEY are different. They will take actual BETS. They aren't just there to skin OAPs of their £5.00...th... See more

Rated 1 out of 5 stars

AVIOD. WON £1400 and the blocked my account. Sent absolutely everything they asked for said I was on gamstop I am not on gamstop little scummy scammers Ben Keith the ceo owner be ashamed you are absol... See more

Rated 1 out of 5 stars

Avoid this on line bookmaker at all costs. Total scammers. My limit was just £500 per month and they reduced it to £100 without even telling me. No customer service skills at all.

Rated 1 out of 5 stars

Placed a quaddie at Toowoomba qld Australia Last leg my horse scratched and all Aus laws say you get substitute and substitute won race they refused pay me refunded my $ and closed my account! How c... See more

Company details

  1. Bookmaker
  2. Betting Agency
  3. Casino
  4. Online Casino or Bookmaker

Written by the company

Welcome to Star Sports. We Believe In Bookmaking. Please gamble responsibly. 18+. | 🖥 starsports.bet | ☎️ 08000 521 321


Contact info

You should know

1.5

Bad

TrustScore 1.5 out of 5

212 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(212)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Deposit and lose money, no problem

Deposit money ✓
Lose money ✓
Win money x
Withdraw money xx (not an option)

You won't be withdrawing money unless you provide them with an endless amount of identification. This is so they can monitor you for responsible gambling and affordability. Probably better to do that before you deposit or bet? The documentation demanded includes unredacted bank statements - so if you want to provide them, and therefore the entire internet, with information that can empty your bank account, go ahead.

22 May 2024
Unprompted review
Rated 1 out of 5 stars

Intrusive private checks.

Heres what to expect if you want an online account with them.

To help us complete these checks, please could you confirm:

Occupation:
Company name:
Source of income (e.g. job, pension, savings etc):
Annual income:
Please provide us with a recent bank statement confirming your source of income. The bank statement should also show the transactions made with us. If your activity with us is linked to a different bank account or card, you’ll need to provide us with a copy of that statement so we can see the link between your income and your activity with us.

2 May 2024
Unprompted review
Rated 1 out of 5 stars

Scarborough shop Grand national Weekend

Was in there Scarborough over the grand national weekend i had placed 3 x £7 e/w bets on the grand national i checked on their online site before going into shop it stated online they pay out on first 6 places, 2 of the my bets lost one number 16 came 6th at 40/1 so i thought i had gotten my money back £56 approx, i also placed £108 on Scottie Scheffler to win the masters bet in play at 5/4 who won well! collecting £300 approx on Monday or so i thought! when collecting my winnings i was told my grand national e/w bet was a loser as for some unknown reason they only pay out on first 5 places when placing a bet in shop??? why would they do that? so i got angry and swore some at this policy as you would, i did NOT direct my swearing to the staff member only at the policy - then the staff member (small guy with bald head do not know his name as he was not wearing a name tag and he would not give it) paid me out for master bet which should of been £243 i did not check at the counter as i was still angry about the e/w bet, upon getting home my money only to find he had paid me £20 short £223, so i went back in to let him know and this 'staff' member would not help did not want to even check his camera nor his till claiming his "till was right" as i would not leave he then called security saying i had been abusive towards him which i had not, i have been betting for 30 years and have never been treated like this by a bookmaker staff member - ok i was angry at the company policy for the e/w bet but to have the security called on me for him not paying me out right and not even trying to check the cameras nor till is just unprofessional, security would not come out as they thought it did not warrant it so after a short stand off i was told to phone company which i did he told me to write an email and gave me the owner email and one other email, i wrote 2 emails - i have received NO response from either they obviously do not care about their customers AVOID this company they are petty & unprofessional!

15 April 2024
Unprompted review
Rated 1 out of 5 stars

Signed up

Signed up, made a deposit. Then uploaded documents for verification, received a message saying all verified.
The made a small profit and made a withdrawal request, the next thing I know my account is suspended.
Not sure I’ll actually get my money back.

7 February 2024
Unprompted review
Rated 5 out of 5 stars

Straight up site who actually pay and…

Straight up site who actually pay and carry out verification properly. Wont get laid anything on arbs etc which to me is completely fine and you can speak direct to traders which is very refreshing

22 January 2024
Unprompted review
Rated 1 out of 5 stars

I had a bet on the virtual horses on…

I had a bet on the virtual horses on the casino , put money on a 41.00 odds horse and it came in but no money was paid to me and the betting history said my horse lost? Even tho I watched it win and came up on a sub screen at the end with what horses places where and I won!? Spoke to live chat and they gave me the email of their casino team , so I emailed them about it and have heard nothing since a week on from then to this day so looks like theyre cheating me out of the money , live chat sending round in circles , scam site for sure when they do this , avoid this site !

27 December 2023
Unprompted review
Rated 1 out of 5 stars

i joined under impression if deposit…

i joined under impression if deposit twenty get free spins as said on website but got no free spins so i talked to live chat they said email customer service and that was sunday and nothing i dont mind if you lose thats a gamble everyone takes on casino its false advertisement and customer support its like we as customers dont matter to them i found casino good with range slots but certainly wont depo again bercarefull as i said looking after customers should be as important as them spending money

31 December 2023
Unprompted review
Rated 1 out of 5 stars

If I could give this site 0 stars I…

If I could give this site 0 stars I would without a doubt 👌 sined up with some sort of bonus code and apparently I was supposed to grt some free spins and also a 20 pounds free bet... Took my money on their rigged to death slots in no time... did a few bets as well to qualify for the offer only to be told they don't do any offers anymore which is strange because I sined up through a reputable affiliate company.... The company is a scam stay well clear and listen to the reviews 👌

14 December 2023
Unprompted review
Rated 1 out of 5 stars

Theft

I opened an account put a 20 bet on and it won. They then closed the account and said as I falsified my information they are not paying my win AND are keeping my stake. Despite my information matching my ID exactly. If this is not clear theft I don't know what is.

22 November 2023
Unprompted review
Rated 1 out of 5 stars

Scared rabbits

I opened an account recently.
After several losing bets I had £200 on a dog at 4/9 (It was 1.3 on Bf at the time) they changed the price later to 1/4 then 2/9. It won.
Now I am SP only on the dogs and can only bet buttons on anything else!
Not because I know anything special, but because THEY were fast asleep changing a price!
They brag about the big bets they take but in reality they are scared rabbits.

3 November 2023
Unprompted review
Rated 1 out of 5 stars

SCAM!!!! DO NOT USE!!!!!

I signed up, deposited £50 and then received KYC email for verification. Sent my driving licence and proof of address and within 10mins received an email saying i was fully verified.

I lost my £50, then deposited another £495 and then they shut my account for absolutely no reason. I stood no chance of winning or even trying to win my money back. If i was aware that they where going to shut my account i would never ever have deposited £545 in total. No response to emails and live chat not interested.

Absolutely disgusting behaviour!!! Contacted the gambling commission about this joke of a company.

26 October 2023
Unprompted review
Rated 1 out of 5 stars

stay away !!!!!

stay away !!!!!! very poor customer service phoned today account got suspended we cant do nothing wait for a update and thats it asked why my account got suspende dont know fully verified played deposited normal all good now got funds stuck and a day passed no email no contact stay away totally useless and the monkeys who answer the phone very rude wont help or do crap !!! cons!!!! ibas needs to shut this company now before people getting robbef suspend account for nothing

25 October 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look