This is the second time we are using Star parking, we received great service and good communication both times. We was repatriated from Dubai last week, we did not know any flight details until we re... See more
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Your Airport Parking Journey with Us At Star Parking, our unwavering commitment is to provide customers with an unparalleled parking experience at the most competitive prices. Since the year 2000, we have consistently been the preferred choice for meet-and-greet airport parking at London Heathrow Airport. We take pride in delivering our clients the most competitive rates for airport parking Experience the difference of parking with Star Parking, where our commitment to excellence, strategic partnerships, and unparalleled service sets us apart from the competition. Trust us to provide you with a seamless parking experience that exceeds your expectations every time you choose to park with us at Heathrow, Gatwick and Luton
Contact info
27 Old Gloucester Street, WC1N 3AX, London, United Kingdom
- 0208 897 4075
- contact@starparking.co.uk
- starparking.co.uk
Replied to 66% of negative reviews
Typically replies within 1 week
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Came to our rescue
Needed a parking space as a matter of urgency, having arrived at Heathrow to find that our meet and greet company had suddenly gone out of business! Star were able to help, and came very quickly to our rescue. I cannot fault the service, they were excellent. They were very professional from taking the booking to returning the car. I would recommend them.
Staff were waiting for us at T3
Very smooth process. I’ve used Star parking a few times now as they are reliable. Staff were waiting for us at T3 for drop off and collection.
Flight was late and Star were very…
Flight was late and Star were very supportive and helpful
Great service!
I had a complicated journey and the Star Parking staff were unfailingly helpful.
Excellent service price and great to be…
Excellent service price and great to be a VIP Customer
First time trying meet and greet…
First time trying meet and greet parking… very convenient and good service
good overall service
Good experience
Traffic problems meant we were late dropping off but they kept in touch and they were waiting to collect car. Good experience and good value
Car transferred between airports and EV fully recharged
Great service. Parked at Gatwick. 3-weeks later we returned to Heathrow T2. Received car (Tesla), recharged, and even with a light car wash.
Helpful staff
The staff were really helpful and punctual. I couldn't fault the service and will definitely choose Star parking next time.
Also I booked via the Parkvia platform. There was a glitch on the website and they charged me twice but automatically refunded me for the overcharge.
Help when we most needed it
The meet and greet company we had originally booked parking with suddenly went out of business. We arrived at Heathrow and there was no one to take the car and we therefore had no parking. We were put in touch with Star, who were able to help out at the very last minute. Their service was excellent, their price was reasonable when we arrived back they were very quick to bring the car to us. I would have no hesitation in using them again.
Cannot fault these guys.
Cannot fault these guys.
TBF I messed up on arrival and departure and they completely sorted me out.
When we got back to LHR I realised I'd booked the wrong day, but they sorted it no problem and we had the car in no time at all. Cannot thank them enough as I had a wife and three kids panicking about not being able to get home due to my mess up. Really great service. Thank you for all your help!!!!
Cancellation
Unfortunately, we were unable to fly, so had to cancel.
We received a refund of our payment.
Day parking Meet and Greet LHR T5
My return to LHR car park was severely delayed due to a nationwide breakdown at Border Control. The Star agent stayed as late as he could and then made arrangements for me to collect the car. Good communication, good service and will use again.
Everything was great
Everything was great; it was my first time using this service. Upon departure, we had to wait for 10-15 minutes in the car park area even though I called them 30 minutes before arriving at the airport. Upon arrival, I received the car within the expected time. However, I noticed that they had driven 12 miles in total since I left the car with them at departure.
I paid for the parking ticket and later found another ticket indicating the car was in Terminal 4. I had to confirm with the team if I should pay extra for that ticket, but they confirmed they had already paid for it since the driver mistakenly took the car to Terminal 4 instead of Terminal 5.
Overall, the experience was good. I will recommend this service and use it again next time. This time, my car was with them for more than 2 weeks. The car was returned clean and without any scratches.
Easy booking system
Easy booking system. Loyalty rewarded.
Quick and efficient collection and delivery. Friendly staff.
Communication reactiveness and…
Communication reactiveness and understanding to me turning up to wrong carpark was great!
I would have given 0 stars if that was an option
Disaster.
Car came back with new scratches in 2 places. We had to pay a charge to exit the airport as Star parking arrived early to drop our car off, even though we had not called to inform them that we had our baggage.
I’d strongly recommend paying the extra and avoiding Star parking.

Reply from Star Parking Limited
I recently had a work trip and I used Star Parking
I recently had a work trip and I used this fantastic company to assist me in parking my vehicle at London Heathrow airport. Dropping the car off was very simple, I followed the instructions and a member of the team was already there waiting for me.
Upon arrival I again, simply followed the instructions after collecting my bags and a member of the team was there at the specified location in the instructions waiting for me to drop my car back to me. Amazing service and made my life so much easier!
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