Starling seem to operate very helpfully and facilities are useful. It takes a while I guess to find your way around any new site and I'm gradually doing that. I am a bit irritated by the fact that I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Seamless transfer of funds between accounts. Clean interface in the app which makes it easier to navigate and find services. Overall, a very intuitive app that serves all my needs in app.
Company replied
I love this online bank. I like the instant notifications to my phone whenever money moves. You get a warning that a direct debit is due so you can be sure there are enough funds. Paying people is eas... See more
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I have been a costumer for many years and I find Starling Bank reliable, easy to deal with, and offering quite good deals for investing my money. The security levels are the highest I have ever seen,... See more
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Company details
About Starling
Written by the company
Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time.
With smart insights into your spending habits, instant payment notifications, zero fees overseas and an application that takes mere minutes, this is banking – but not as you know it.
No fuss, no fees, no waiting around – just a free, fast and straightforward bank account that puts your finances at your fingertips so you can master your money.
Contact info
5th Floor, London Fruit & Wool Exchange, Duval Square,, E1 6PW, London, United Kingdom
- starlingbank.com
4.2
Great
47K reviews
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First class
First class, easy application process, friendly and helpful customer service (real human!). Starling made setting up my business account and integrated accounting and invoicing software a breeze. Thanks!
21 July 2026
Reply from Starling
Hi Charlotte,
Thanks so much for your kind words!
We’re thrilled to hear that you found the application process easy and that our customer service team was able to assist you.
It’s great to know that our business account and integrated tools are making your life easier.
Happy banking,
Team Starling
Used starling for quite a few years now…
Used starling for quite a few years now and never had any issues. Massive bonus with starling not charging to use your account abroad. My high street bank charges are pricey.
21 July 2026
Reply from Starling
Hi Jay,
Thanks so much for your wonderful review!
We're glad to hear that you've had such a positive experience with Starling over the years. It’s great to know that our no-fees overseas is making a difference for you.
Happy banking,
Team Starling
Starling for all my finances
I have now switched all my accounts to Starling. Easy to use and keep track of all my finances. Thoroughly recommended
21 July 2026
Reply from Starling
Hi Andrew,
We're so happy to hear this! Thanks for the review, we really appreciate the support.
Team Starling
a super awesome bank
this is the perfect bank for me, especially as a first bank. it is so easy to use and easy to see your spending history, in different categories (clothing, grocery ect.) or as the shops you’ve spent money at! i especially like how simple it is to create different saving spaces, makes it really easy to set money aside and it tells you how much is in your account total which means you can take accountability for your spending, especially if you have adhd like me. i really appreciate how quickly the customer support team reply - i honestly haven’t experienced anything like it. they explain everything in easy to understand terms and i feel genuinely helped by them. i always recommend my bank to my friends and family because of how brilliant starling is.
14 July 2026
Reply from Starling
Hi Attie,
Thanks for taking the time to share this review. It's lovely to hear how you're finding the app easy to use and that Spaces are helping you manage your funds. We're also thrilled to hear about your experience with our Customer Service team. We really appreciate the recommendations and hope you continue to enjoy banking with us for many years to come!
Team Starling
It was very straight forward opening a…
It was very straight forward opening a business account and I had the account within a few days
14 July 2026
Reply from Starling
Hi there,
Thanks for taking the time to write this review and share your experience. We really appreciate your support!
Team Starling
Always amazing customer service.
21 July 2026
Reply from Starling
Hi Richard,
Thanks for the review. We're thrilled to hear about your experience with our Customer Service team!
Team Starling
Reply from Starling
Thanks for the 5-star review, Nicola. We truly appreciate the support!
Team Starling
The app and banking facility is…
The app and banking facility is seamless. Never any issues.
21 July 2026
Reply from Starling
We're so happy to hear this, Michael. Thanks for the review. We'll keep up the good work!
Team Starling
Reply from Starling
Thanks for the review, Bob. If you ever do have any issues (we hope not) our Customer Service team are available 24/7 via in app message or by calling 020 7930 4450. They're ready to help with any issue, big or small!
Team Starling
Very quick and best way to setup my…
Very quick and best way to setup my account in same day . I liked that
21 July 2026
Reply from Starling
Hi Irfan,
Thanks for the review. We really appreciate the support!
Team Starling
Reply from Starling
We're so happy to hear you're enjoying the Spaces feature, Paul. They're great, aren't they? And guess what? You can even add photos to them. We love making them more personal, it definitely adds a fun twist to managing your finances!
Team Starling
Slow response on a card issue
Reported a suspicious transaction and it took nearly a week to get any update on the investigation, which felt too long for something time sensitive.
22 July 2026
Unprompted review
Reply from Starling
Hi Sophia,
Thanks for the review. We're sorry to hear about your experience. We appreciate that having a suspicious transaction on your account can be really worrying. When a fraud claim is raised, your card is cancelled and replaced, so it can no longer be used. Our team aims to reach out to you as soon as they can about the claim. If you need any further assistance, our Customer Service team are available 24/7 via in-app message or by calling 020 7930 4450.
Team Starling
It’s very good easy to use very…
It’s very good easy to use very efficient. The only thing I cannot put cash
14 July 2026
Reply from Starling
Hi Francisco,
Thanks for the review. You can deposit cash into your Starling account via the Post Office. We have more info on this here - https://help.starlingbank.com/joint/topics/cash-and-cheques/can-i-deposit-cash-into-my-account/
Team Starling
Reply from Starling
Hi there,
Thanks for the review. We really appreciate you sharing your experience!
Team Starling
Interest rates better than most
So easy to sign up to and the interest rates are better than local banks. The option to have separate savings and investments in one app is brilliant
21 July 2026
Reply from Starling
Hi Joseph,
Thanks for the review. We're so happy to hear you're getting on well with the app and enjoying the features that we offer, like the Saving Spaces! Banking shouldn't be a hassle, we'll keep up the good work
Team Starling
Easy to use website
Easy to use website , everything in one place , quick response to applications and services.
21 July 2026
Reply from Starling
Thanks for the review, Julie. Banking should be a breeze, so we're so happy to hear about your experience!
Team Starling
Reply from Starling
Hi there,
We're so happy to hear this, thanks for sharing your experience!
Team Starling
Reply from Starling
Thanks for the review, Andrew. Banking should be a breeze, we're so happy to hear you're getting on well with the app!
Team Starling
Very easy to set up the account
Very easy to set up the account. I like the app and the way to link things.
21 July 2026
Reply from Starling
Thanks for the review, Jon. We really appreciate it and are thrilled to hear you're getting on well with the app.
Team Starling
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