Stanton Optical - Poinciana Reviews 

56
TrustScore 4.5 out of 5

4.5

3365 Pleasant Hill Rd, 34746 Kissimmee, FL, US


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Rated 5 out of 5 stars

Great array of options and colors. They were very professional and courteous. We got great service and they were very knowledgeable about the different frames and whether they would fit our faces or... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from the minute we entered the store. Exan technician was pleasant, gave full explanation of the process, and the young lady who assisted me with choosing the correct lenses and sui... See more

Company replied

Rated 5 out of 5 stars

Great experience at Stanton Optical! The staff was friendly, professional, and very helpful. The service was quick and everything was explained clearly. I’m very happy with my visit and would definite... See more

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Rated 2 out of 5 stars

I purchased 2 glasses after my eye exam. I had to wait 10 days to receive the glasses, and I could not see a thing out of them! There was no doctor there- just a Facetime-like review with him. No one... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 3365 Pleasant Hill Rd, 34746, Kissimmee, FL, United States

  • 4074901873
Promotion box for Stanton Optical - Poinciana

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.5

Excellent

TrustScore 4.5 out of 5

56 reviews

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(56)

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Rated 5 out of 5 stars

They make sure the customer is…

They make sure the customer is completely satisfied

23 February 2026
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Reply from Stanton Optical - Poinciana

Hello Humberto! We’re so glad to hear our team made sure you were completely satisfied. We look forward to serving you again!

Rated 2 out of 5 stars

Gia who done my eye exam was absolutely…

Gia who done my eye exam was absolutely wonderful! She was friendly, knowledgeable, professional, was patient and helpful helping me pick out my frames. I would rate Gia 5 stars. The issue was the woman who helped me when I picked up my glasses, I didn’t get her name. I was under the impression that she was going to make sure they fit my face properly and adjust them if needed. When I picked up my glasses she handed them to me and put a tablet in front of me with a man who she nor him introduced to me. My glasses keep sliding down my face and now I have to drive back 90 minutes if I want to get them adjusted.

12 March 2026
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Reply from Stanton Optical - Poinciana

Hello. We're glad to hear Gia provided such a friendly, professional, and helpful experience during your exam. We're sorry to hear about your experience during pickup and the inconvenience with the fit of your glasses. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 4 out of 5 stars

Your associate that helped me from…Rosa was amazing

Your associate that helped me from start to finish Rosa @ the poinciana location on pleasant hill! She was kind, thorough, and patient (computers/internrt weren’t really working well) she was amazing!! Stanton optical’s prices were a little higher than where I was going before which was my eye dr.

11 March 2026
Rated 5 out of 5 stars

Honestly, a Great Experience Top to Bottom

Hello. Let me start off by explaining that I rated my experience 5 Stars for several reasons: my interaction with Victoria, the appearance of the store, the ease of the eye exam, the technology they use, and the value of their 2 for $79 deal.

The lovely young lady that helped me for most of my visit was Ms. Victoria Alonso, and she is the Clinical Services Manager. Amazing young lady, with a very friendly disposition that comforts you, puts you at ease, and makes the process very easy. I do not enjoy mirrors, frames, or shopping for something that goes on my face, because it is awkward to me. However, she made today a very pleasant experience, and I recommend her highly. I will be back for progressives because of her. Not only was she helping me, but helping other customers, making glasses, troubleshooting computer issues, and answering coworker's questions.

The store was very neat and in a nice area, and it was easy to get to using Maps. They have the equipment organized efficiently, so the exam is very easy and takes little time. We even had to reboot the system twice, but it was still very quick, and everyone was friendly. As stated, I needed a quick, cheap eye solution, and they came through for me in a big way. I respect businesses that deliver on what they offer and also are able to offer their upgrades without pushing or making it contingent upon other conditions. Today wasn't the day for upgrades, and I wasn't pushed or made to feel lesser for it. I will be back for the upgrades when things change a bit because of how today went.

Thank you to the three employees that were working today, and thank you again to Ms. Victoria.

11 March 2026
Rated 5 out of 5 stars

attending very well.

Like the people attending very well.

4 March 2026
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Reply from Stanton Optical - Poinciana

Hello Hasmed! Thank you for your feedback! We’re glad our team took good care of you. We look forward to seeing you again!

Rated 3 out of 5 stars

The service was not what I expected

The service was not what I expected. The people don’t have any idea how to treat or do the customer feel comfortable with the service. And when you pick up your glasses they don’t give you a bag to put your glasses

26 February 2026
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Reply from Stanton Optical - Poinciana

Hello Maria. We’re very sorry to hear that your experience did not meet your expectations and that the service left you feeling uncomfortable. We are always looking for ways to improve and better serve our community, and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

Impeccable service

My wife are I were greeted immediately, and were treated like royalty.

27 February 2026
Stanton Optical - Poinciana logo

Reply from Stanton Optical - Poinciana

Hello Carlo, Thank you for your feedback! We’re thrilled to hear you received quality service and glasses at a great value. We truly appreciate your support and can’t wait to see you again!

Rated 5 out of 5 stars

I enjoyed the experience and the staff…

I enjoyed the experience and the staff was amazing fun and just a happy environment. Love that I could just walk in ..I recommended my sister. Thank you for the experience.

21 February 2026
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Reply from Stanton Optical - Poinciana

Hello Waleska, Thank you so much for your kind words! We’re thrilled to hear you enjoyed your visit and that our team made the experience fun and welcoming. We truly appreciate you recommending us to your sister and look forward to seeing you both again soon!

Rated 5 out of 5 stars

Amazing staff so friendly answered all…

Amazing staff so friendly answered all my questions!

23 February 2026
Stanton Optical - Poinciana logo

Reply from Stanton Optical - Poinciana

Hello James! We’re thrilled our staff was friendly and able to answer all your questions. We truly appreciate your feedback!

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