Great place for eyecare. Used to go "down the street" to another eyecare, they were super expensive, even after insurance. Stanton is honest and up front, great eye care specialists and an enormous... See more
Company replied
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Great place for eyecare. Used to go "down the street" to another eyecare, they were super expensive, even after insurance. Stanton is honest and up front, great eye care specialists and an enormous... See more
Company replied
No matter which Stanton Optical I go in, it feels like it's being run by teenagers. I'm sorry, but there is no sense of ownership. Staff are not very inspired or creative about solutions. It's like... See more
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Staff seemed knowledgeable and were very personable and professional. Didn't have my prescription in house so had to be ordered but came in much faster than I expected. Great job overall.
Company replied
Every staff member went above and beyond seeing to my comfort, care and needs. I wish more health/medical establishments would be inclined to do likewise!
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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4501 Chapman Hwy, 37920, Knoxville, TN, United States

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Amazing service, care, and consideration for my eyes. Really felt like I was the priority
I came initially wanting contacts. The young lady that did my exam was so sweet and accommodating. The contacts ended up not working out for me. I called to ask if I could switch to glasses, and Jeffery was amazing. He made the transition seamless . Both employees were knowledgeable, and incredibly sweet. Loved my experience.
Costumer service at the store was excellent. Service was quick and easy.
It was fast!! My son and I went to do eye exam. There were inly 2 staff there at the time, but they are very official and fast at their jobs. After the exam they said for the 4 pairs(2 for each of us) they would get that ready in about 2 hours and 30 minutes. We left and came back in about 2 hours and the glasses were ready for pickup.
Staff was friendly and helpful, especially when the technology for remote eye exam lost its connection
Everyone was very nice not long wait time they were very helpful with any needs or concerns definitely using them in the future
Advertisement says $97 for 2 pair of glasses (I know progressive is slightly more), I made an appointment after talking to person on the phone, person quoted pricing of approximately $137 for 2 pair of glasses with progressive lens, I get to the store and they quote me over $400 to get 2 pair of glasses but with my insurance would only be the $137 with less options on the one pair of glasses. The glasses are not right and due to distance I have not been able to take them back yet and then another trip to pick them up (costly in time and gas). I consider this false advertisement and not happy with situation

Reply from Stanton Optical - Knoxville (South)

Reply from Stanton Optical - Knoxville (South)
Jeffrey is an amazing sales manager! He makes the experience far better than expected! He was honest, trustworthy and gave us all the information we needed without losing patience and creating a comfortable yet fun and enjoyable atmosphere!
Employees were helpful and kind, service was great and efficient. Would highly recommend to other people.

Reply from Stanton Optical - Knoxville (South)
They took good care of me same day appointment same day glasses

Reply from Stanton Optical - Knoxville (South)
Everyone on staff was very helpful and nice. My order came in early. I highly recommend Stanton Optical.

Reply from Stanton Optical - Knoxville (South)
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