I felt some of the up charges were not clear and glossed over. The overall experience took much longer than needed (2 + hours). While everyone is very friendly, I’ve just had more straightforward and... See more
Company replied
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See what reviewers are saying
I was new patient to the company and I was nervous. Eye doctor isn’t my favorite appointment to go to, but the moment I walked I was greeted with very friendly and warm smiles it made my experience th... See more
Company replied
I highly recommend Stanton Optical ! They greeted me right away and service is fast ..They were very nice, very respectful. The staff were amazingly helpful very careful with your classes? The staf... See more
Company replied
Over all experience was excellent. Valintina was awesome, I’m glad you went back to the personal touch. The one on one eye examinations is 100% better. I never liked the virtual exams, felt rushed and... See more
Company replied
Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
1742 N Zaragoza Rd, Suite B, 79936, El Paso, TX, United States
- (915) 277-0062
Two Pairs for $79 + Free Eye Exam
4.2
Great
124 reviews
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Excelent service all the staff was very…
Excelent service all the staff was very helpful and friendly
16 July 2026
Was in and out the store within thirty…
Was in and out the store within thirty minutes for an eye exam, and new pair of glasses.
16 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I felt some of the up charges were not…
I felt some of the up charges were not clear and glossed over. The overall experience took much longer than needed (2 + hours). While everyone is very friendly, I’ve just had more straightforward and better value experiences elsewhere.
17 July 2026
Reply from Stanton Optical - El Paso (Zaraplex)
Hello Drew, we’re happy to hear that you found our team friendly during your visit. We’re sorry that your experience didn’t meet your expectations, especially regarding pricing, optional upgrades, and the time your visit took. We understand how frustrating it can be when things aren’t communicated as clearly as they should be. Please keep in mind that package prices can vary depending on your prescription, product selection, and any additional upgrades. We’ll be escalating your concerns internally to make sure they’re thoroughly reviewed. We really appreciate you sharing your experience with us.
I got an exam for my daughter and was…
I got an exam for my daughter and was told glasses wild be in 3 days latwr. It’s been 2 weeks and no glasses yet
17 July 2026
Reply from Stanton Optical - El Paso (Zaraplex)
Hello Aaliyah. We're sorry to hear that your daughter's glasses have taken longer than the timeframe you were originally provided, and we apologize for the frustration caused by the delay after expecting your order within a few days. Please know delivery time frames can vary depending on your prescription, product selection, and any additional enhancements. We've escalated this situation for further review so we can address your concerns. We appreciate your feedback.
I was new patient to the company and I…
I was new patient to the company and I was nervous. Eye doctor isn’t my favorite appointment to go to, but the moment I walked I was greeted with very friendly and warm smiles it made my experience there already great. I did the exam and got glasses all the staff there is WONDERFUL. Belinda helped me out with my glasses and she was delightful. I am already recommending my family to all come here. THANK YOU GUYS FOR A GREAT EXPERIENCE!
14 July 2026
Reply from Stanton Optical - El Paso (Zaraplex)
Hello Enya, Thank you for sharing your wonderful experience! We're so glad our team helped make your first visit comfortable and welcoming from the moment you walked in. It's great to hear Belinda and the team provided friendly, helpful service throughout your exam and glasses selection. We truly appreciate your recommendation and look forward to assisting you and your family in the future!
Ste staff was very friendly and…
The staff was very friendly and attentive but I was given an incomplete order upon pick up and unable to process my refund until it was complete. I had to call and return to the location rather than the staff identify this themselves.
18 June 2026
Reply from Stanton Optical - El Paso (Zaraplex)
Hello Paula, we're glad to hear that our staff was friendly and attentive during your visit. However, we're sorry that your order was incomplete at pickup and that you had to make additional calls and return trips before your refund could be processed. This isn’t the level of service and professionalism we strive to provide. We've escalated this situation for further review so we can address your concerns. Thank you for your valuable feedback.
Reply from Stanton Optical - El Paso (Zaraplex)
Hello Talia! We're glad you received great service. We appreciate your feedback and look forward to seeing you again!
Reply from Stanton Optical - El Paso (Zaraplex)
Hello Amanda, Thank you for your great review! We're so glad to hear you were happy with our fast service, affordable pricing, and accurate care. We truly appreciate your support and look forward to seeing you again!
I highly recommend Stanton Optical
I highly recommend Stanton Optical !
They greeted me right away and service is fast ..They were very nice, very respectful. The staff were amazingly helpful very careful with your classes? The staff makes sure you are satisfied before you leave. I'll be coming back ! 🙂
Thank you Stanton Optical !
9 July 2026
Reply from Stanton Optical - El Paso (Zaraplex)
Hello Laura, Thank you for your wonderful review! We're so glad to hear you had such a positive experience from the moment you arrived. It's great to know our team provided fast, respectful, and attentive service while making sure you were completely satisfied with your glasses. We truly appreciate your recommendation and look forward to welcoming you back again!
Over all experience was Awesome.excellent
Over all experience was excellent. Valintina was awesome, I’m glad you went back to the personal touch. The one on one eye examinations is 100% better. I never liked the virtual exams, felt rushed and under pressure from the Dr. Once my exam was finished, Luis took it from there and was very helpful, sold me what I wanted with no pressure . He even had a pair of temporary glasses for, because my order was still in route. Best experience I have ever had buying glasses. Thanks
9 July 2026
Reply from Stanton Optical - El Paso (Zaraplex)
Hi Hector. Thank you for your incredible review! We're thrilled to hear Valentina and Luis provided such a personal, helpful, and comfortable experience. We're glad our team made your visit enjoyable and ensured you felt supported throughout the process. We truly appreciate your kind words and look forward to serving you again!
I spent over $500
I spent over $500, and they weren't very clear about the offers or what I was actually looking for. On previous occasions, I could choose the color for any frame, and the cost for the prescription lenses was different. I understand that this time I added an anti-reflective coating and a different lens material, but I was already committed to the $114 eye exam. Maybe it was because of my poor English, but I felt I was treated differently; they also made me wait until almost the very end for the exam—I noticed they took other people and skipped my turn. I also had to wait a long time when I went to pick up the glasses. I had bought two pairs: one was ready very quickly—by the next day—but the second one took a long time, not to mention the wait just to get fitted and be attended to. I won't be buying here again; I used to be a customer, but this last experience was a huge disappointment.
16 June 2026
Reply from Stanton Optical - El Paso (Zaraplex)
Hello Omar. We sincerely apologize that your experience did not meet your expectations. We understand how frustrating it is to experience unclear pricing, long wait times, and delays with your order, especially when you felt your concerns were not fully understood. Our goal is to provide every patient with clear explanations of pricing, promotions, and lens options while delivering respectful, attentive service to all. We regret that this was not your experience. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.
The customer service
19 June 2026
Reply from Stanton Optical - El Paso (Zaraplex)
Hi Vanessa. Thank you for your review! We're so glad to hear that our customer service made a positive impression. Providing friendly, professional, and attentive care is always our goal. We appreciate your support and look forward to helping you again soon! 😊👓
Literally everyone was amazing and…
Literally everyone was amazing and Belinda was so nice :)
2 July 2026
Reply from Stanton Optical - El Paso (Zaraplex)
Hello Angel! We're glad our entire team provided an amazing experience and that Belinda was so kind and helpful. We appreciate your feedback and look forward to seeing you again!
Great service
9 June 2026
Reply from Stanton Optical - El Paso (Zaraplex)
Hi Tyler. Thank you for your review! We're delighted to hear you received great service during your visit. We truly appreciate your kind feedback and look forward to helping you again in the future!
Need to have better communication…
Need to have better communication between the people who answer the phones and the staff that work at the actual locations.
26 June 2026
Reply from Stanton Optical - El Paso (Zaraplex)
Hello Alczander. We're sorry to hear that your experience did not meet your expectations. We appreciate your feedback regarding the communication between our customer service team and our store staff. We would like to understand what happened during your last visit. Please contact our support center at 877-518-5788 so we can assist you further.
The whole Stanton Optical team were…
The whole Stanton Optical team were very knowledgeable and helpful. Janie helped me pick out my new glasses, she was excellent.
20 June 2026
Reply from Stanton Optical - El Paso (Zaraplex)
Hello Stan! We're glad to hear our team was knowledgeable and helpful, and that Janie provided excellent assistance in choosing your new glasses. We truly appreciate your support and look forward to serving you again!
Best Experience ive ever had with the…
Best Experience ive ever had with the manager and the girl that took my exam . Cant recall her name but it was adriana or ariana but ahe was gteatest help and the manager ufffff explained everything and got my glasses in a week not 2 like they advise you will comeback
18 June 2026
Reply from Stanton Optical - El Paso (Zaraplex)
Hello Ulises. Thank you for your wonderful feedback! We're thrilled to hear you had such a great experience with our manager and the team member who performed your exam. We'll be sure to share your kind words with them. We're also glad your glasses arrived sooner than expected. Thank you for choosing Stanton Optical—we look forward to welcoming you back!
Service not clear on eye exam is not…
Service not clear on eye exam is not including wellness eye check which is an extra fee added with eyewear…staff member not organized…we (husband and I) didn’t get all receipts or a time frame on when eyewear would be arriving.
7 June 2026
Reply from Stanton Optical - El Paso (Zaraplex)
Hello Erica. We sincerely apologize for the confusion and inconvenience you and your husband experienced during your visit. We understand how important it is to have a clear explanation of exam services and any additional fees, and we regret that this was not communicated effectively. We also apologize that you did not receive all of your receipts or a clear timeframe for the arrival of your eyewear. This is not the level of service we strive to provide. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.
Reply from Stanton Optical - El Paso (Zaraplex)
Hello Kevin. Thank you for your feedback! We’re glad you had a positive experience and received good customer service—we truly appreciate your support!
Quick and easy
16 June 2026
Reply from Stanton Optical - El Paso (Zaraplex)
Hello Alberto. Thank you for your feedback. We are glad to hear you had a quick and easy experience with us. We truly appreciate your support.
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