Stanton Optical - Augusta Reviews 98

TrustScore 4 out of 5

4.1

3899 Washington Rd, 30907 Augusta, GA, US


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Rated 5 out of 5 stars

everybody in there was nice and opened each conversation with a smile. nobody messed around they understood in and out without a moments hesitation. best part, amongst every pair of glasses Ive owned... See more

Company replied

Rated 5 out of 5 stars

The staff here were very nice, and they managed to get me in pretty quickly. They had excellent customer service and I picked up my glasses about a week and a half later.

Rated 1 out of 5 stars

Waited over an hour past appointment time. Virtual doctor told me I'd be better off seeing an in-person doctor. Very expensive prescription still needs adjustment. My DMV form did not get filled ou... See more

Company replied

Rated 5 out of 5 stars

Exam was great. Staff were awesome. Janelle was amazing and very helpful. I will recommend Stanton to all my friends and family.

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Augusta

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.1

Great

TrustScore 4 out of 5

98 reviews

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Rated 5 out of 5 stars

Excellent Service

The staff here were very nice, and they managed to get me in pretty quickly. They had excellent customer service and I picked up my glasses about a week and a half later.

23 June 2026
Rated 1 out of 5 stars

Neither pair of glasses were of the…

Neither pair of glasses were of the correct vision

20 June 2026
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Reply from Stanton Optical - Augusta

Hello Brian, we’re sorry to hear that your glasses did not provide the vision correction you expected. We understand how frustrating it can be to receive your eyewear and find that neither pair feels correct, especially after taking the time to complete the exam and order process. This isn’t the level of service we strive to provide, and we appreciate you bringing this to our attention. We’ve escalated your situation for further review so we can address your concerns. Thank you for your feedback.

Rated 5 out of 5 stars

Employees very knowledgeable

Employees very knowledgeable
Don’t have to wait to long

17 June 2026
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Reply from Stanton Optical - Augusta

Hello Mohini. Thank you for your kind feedback! We’re glad to hear our team was knowledgeable and that your visit didn’t require a long wait. We truly appreciate your support and look forward to helping you again!

Rated 5 out of 5 stars

The Ladies were extremely nice and…

The Ladies were extremely nice and helpful. Glowing Smiles as soon as you walk in.

14 June 2026
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Reply from Stanton Optical - Augusta

Hello, Thank you for your kind review! We’re so glad to hear our team was extremely nice and helpful and welcomed you with warm smiles from the moment you walked in. We truly appreciate your support!

Rated 5 out of 5 stars

Ease of appointment

Ease of appointment, quick service, great personnel

14 June 2026
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Reply from Stanton Optical - Augusta

Hello Bill, Thank you for your kind review! We’re so glad to hear you enjoyed the ease of scheduling, quick service, and great care from our team. We truly appreciate your support!

Rated 5 out of 5 stars

The atmosphere of the store is inviting…

The atmosphere of the store is inviting and engaging.

12 June 2026
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Reply from Stanton Optical - Augusta

Hello Ronald! Thank you for your kind feedback. We are glad to hear you enjoyed the inviting and engaging atmosphere in our store. We truly appreciate your support.

Rated 1 out of 5 stars

deliver what you promise- never got my…

deliver what you promise- never got my second pair of glasses after 5 weeks finally got a refund- 1 st pair had to me remade they were incorrect, took almost 3 weeks to get them

11 June 2026
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Reply from Stanton Optical - Augusta

Hello Richard. We sincerely apologize for the delays, incorrect first pair, and the extended wait for your order. This is not representative of the level of service and care we strive to deliver. While we’re glad a refund was ultimately provided, we regret that your experience fell short of expectations. Your input helps us improve, and we’d love the opportunity to better serve you in the future.

Rated 1 out of 5 stars

They make these lenses wrong

They make these lenses wrong. I cannot see far away. I only can see short distance

5 June 2026
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Reply from Stanton Optical - Augusta

Hello Brent, we’re very sorry to hear that you’re experiencing difficulty with your lenses and understand how frustrating that can be. This isn’t the level of service we strive to provide, and we appreciate you taking the time to bring this to our attention. We’ve escalated your situation for further review so we can address your concerns. Thank you for your feedback.

Rated 5 out of 5 stars

Exam was great

Exam was great. Staff were awesome. Janelle was amazing and very helpful.
I will recommend Stanton to all my friends and family.

6 June 2026
Stanton Optical - Augusta logo

Reply from Stanton Optical - Augusta

Hello Susan, Thank you for your wonderful review! We’re so glad to hear your exam went great and that Janelle and the team provided such helpful, awesome service. We truly appreciate your recommendation and support!

Rated 4 out of 5 stars
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Reply from Stanton Optical - Augusta

Hello Pamela! We’re glad to hear our team was friendly and helpful during your visit. We truly appreciate your support and taking the time to share your experience!

Rated 2 out of 5 stars

I did a contact exam and the trial pair…

I did a contact exam and the trial pair of contacts is not even my prescription… I ordered a 6 month supply from yall to be delivered to my house, hoping that is correct.

29 May 2026
Stanton Optical - Augusta logo

Reply from Stanton Optical - Augusta

Hello. We’re sorry to hear about your concerns regarding the trial contact lenses you received. This is not the level of service and care we strive to provide. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 1 out of 5 stars

Waited over an hour past appointment…

Waited over an hour past appointment time.
Virtual doctor told me I'd be better off seeing an in-person doctor.
Very expensive prescription still needs adjustment.
My DMV form did not get filled out timely and my license expired before I could get my form.

14 May 2026
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Reply from Stanton Optical - Augusta

Hello Claire. We sincerely apologize for your experience regarding wait times, communication, prescription accuracy, and document processing. This is not the level of service we strive to provide. We are also sorry to hear that the delay in completing your DMV paperwork impacted your ability to renew your license on time. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Will return

Janelle was a HUGE help and made all the difference. She helped me try different frames to see which one fit best, and also helped make the best pick with the lenses.
They make the lenses in house too, so my glasses were ready the next day

12 May 2026
Stanton Optical - Augusta logo

Reply from Stanton Optical - Augusta

Hello Liam, Thank you so much for your kind feedback! We’re thrilled to hear Janelle made such a big difference in your experience and helped you find the perfect frames and lenses. It’s great to know you were able to take advantage of our in-house lens service and get your glasses so quickly. We truly appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

The lady was nice

The lady was nice, explained everything and showed exactly what I needed
And glasses were ready within a hour. I say that is a win

28 May 2026
Stanton Optical - Augusta logo

Reply from Stanton Optical - Augusta

Hello Bonnie, Thank you so much for your kind feedback! We’re glad to hear our team member took the time to explain everything clearly and help you find exactly what you needed. It’s great to know you were able to get your glasses so quickly as well—that’s definitely a win! We truly appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Fast service

Fast service! My clinician/sales rep greeted me at the door, was super knowledgeable and saved me time and money!

25 May 2026

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