Previously used Stan, cancelled ages ago, however recently received an email with a $2 a month for 2 months to re-activate the account on Basic Plan. Well, ignoring content, the continual buffering... See more
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Stan is an Australian streaming company which offers selected movies and TV shows by subscription.
Contact info
Sydney, Australia
- stan.com.au
No history of asking for reviews
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I tried to cancel my service
I tried to cancel my service. They told me they couldn't because I had used the service on 12/9/23. When I checked this was the date my account was paid up till.
This is completely dishonest. I asked for.my money back and they won't give it back.
Shameful service and refusing to give back my money when they have no right to it, but falsely tell me they do.
All they seem to do is argue with paying customers. And tell lies.
I will never be a customer again and will tell my friends to stay away.
We never get to see full rugby videos…
We never get to see full rugby videos after matches were played. Stan seemingly auto records matches for 2hrs 32min. Most games with a build-up hour is short recorded and Stan still do not seem to learn from this. Very disappointing and sub standard sport channel. Australia needs to re-assess the licensing requirements for sports broadcasters or sport channels.
don't even bother - Horrible customer service and poor…
Horrible customer service and poor choice of movies.
Watched some great shows over the…
Watched some great shows over the years, my latest was French episodes highly recommend
Name is Unfaithful
Right to the end
If I could I'd give minus 5 stars
If I could I'd give minus 5 stars. Streaming is pretty bad. I am watching a movie and the connection droppes every 2 minutes. They should pay us (good money) to sign up for this horrible service. 😝
Terrible video quality
Terrible video quality that happens constantly to be pixelated and doesn't improve no matter what you do (even when video quality is on `High')
At first I thought stan was ok
At first I thought stan was ok. But after I dumped foxtel I subscribed to netflix / prime / disney + / paramount /
Apple tv and yes even binge. Binge is foxtel at a fraction of the cost. But stan is the only service that fails/ always buffering. If it was my internet wouldn't the rest of my subs do the same ? We all know NBN is garbage but I'm at a constant 50mbs this is more then enough. Stan tech support 😂🤯 expect the customer to jump through hoops with no result. I'm guessing stan has changed to cheaper servers or they have a serious streaming bottle neck system and refuse to do anything about it fools leading fools.
Eventually there poor service will catch up with them like telstra / Foxtel
Stan sports does not work on Samsung…
Stan sports does not work on Samsung TVs. Their tech and support teams are rude and could not care less. Stan is ruining rugby in Australia
Australian content
I love the Australian content! I do not see this in any other streaming service that I have other than ABC iView and SBS OnDemand. The latest "Totally completely fine" is funny and well written Thank you.
Let's you pay the subscription for non…
Let's you pay the subscription for non AUS but doesn't let you watch. Biggest scam of the century
Overpriced
Overpriced. The standard subscription went up $2. And now today the sports add on has gone up by $5.
So for the Standard subscription it now costs $31 a month.
The content available does not match the price.
Sports coverage is slack and lags.
Very sketchy
I subscribed via paypal and their "stream now" remained grey. I couldn't click. Pretty sketchy to me. I contacted paypal about this. I want to make sure they haven't collected personal info from me. Furthermore, their "if you have any questions about privacy" email is not even valid!
AVOID THIS RIP OFF STREAMING SITE
This service is expensive and pathetic with very limited titles avaliable. There are so many better products at better value with 10 times the library of stan. Mostly reruns and old titles.
I cancelled and they autocharged me $21 for the product and refuse to refund my money.
Dealing with what the call customer support is pathetic and frustrating.
Stay away from this rip off company
Thieves
Realised when looking at PayPal that Stan have continued to charge me despite a deactivated account since 2018. I have evidence the account ceased in 2018 & continued billing. Contacted both Stan & PayPal to stop the billing & that they have taken over $600 of unauthorised deductions. Stan has not responded to PayPal nor me. Stan needs to be held accountable for this illegal practice. I have contacted Consumer Affairs for advice.
CROOKS STAN ARE😡😡😡😡😡 they been…
CROOKS STAN ARE😡😡😡😡😡 they been charging
me for 2 services , accusing me of signing up for another service that i have no access to the email address . And they are saying I signed up for 2 services under my email and another email that is similar to mine that I have no access to . They wont give back my money i think its about time we all done something about this company .They need to be held accountable for Fraud towards customers .Their service is badddd . Lets send these guys to court they deserve to be fined for a badddddd service and helping themselves to our money.
Worst experience!!
Worst experience!!! Been charging my account for 6 months when it's been deactivated so since 2019 and iv sent tons of enquiries with no one getting back to me !! There is no number to call and no customer service at all !
Don't refund you and don't remind you…
Don't refund you and don't remind you of ending free trial. Ignores your messages and replys. Try to stay away from these scammers!
.46cents charge - are you kidding me!!
Recently found 'Sports' added to my Stan account and complained BUT they accused ME of adding it..Sorry, I would rather watch paint dry than watch sport of any kind. Then I had to cancel twice BUT the joke is that they charged me 46 cents for the seconds I was put on Sport..Moving out of Stan direct charge next month as replies to my emails were ignored.
Only new but it seems a fair price for…
Only new but it seems a fair price for all you are getting. Love how they have The Regular Show tv series where no one else seems too.
Hate
Hate, hate, hate how the app works on xbox. The search function is hard to find and the whole app stops playing after a few episodes to ask if you're still therenand you then have to waste your xbox controllers batteries to hit yes only to be asked again once the episode is over. I have not been able to find a setting to change this where it is easily changeable in Netflix.
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