I needed a rear and front left indicator plus a throttle cable and handlebar switch after my bike was damaged due to attempted theft. The website and help was really good, I received an email before m... See more
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Ordered several times from Stag Motorcycles as no one else seems to stock the range of Talaria spares these people do, never had an issue and the parts arrive within a couple of days. I highly recomm... See more
Company replied
I bought a Sur Ron road legal and the customer service from Steve. Rebecca (admin) & Bryn (delivery) was excellent I will be using stag Motorcycles again for any new motorcycles or parts I need. Than... See more
Company replied
Mithering for a rating. I was asked to rate this company's service before the tyre had even landed. Pretty spammy behaviour. They then pathetically cancelled my second order because I left them this p... See more
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Company details
Written by the company
Stag Motorcycles, Sur-Ron UK, Sur-ron, Light bee, Firefly, , Sur-ron UK, UK, Electric Bike, Electric Mountain bike LMX Bikes
Contact info
Unit 37, Unity House, Greenham business park., RG196HW, Thatcham, United Kingdom
- 01635741571
- steve@stagmotorcycles.co.uk
- stagmotorcycles.co.uk
4.5
Excellent
288 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Never received product
15 September 2023
Reply from Stag Motorcycles Limited
Hello Dane,
We are sorry you have not received the item yet; We in turn have not had contact from you which may have helped us solve the issues. Your order was placed on Sat 16th at 00:06 AM it was dispatched by 11:41AM on Monday 18th. We had notification by the 21st September that the shipment was on hold awaiting duty and taxes payment. The following attempts to contact you for settlement were made on the 22nd,25th,27th and 28th September by the courier. We attempted to contact you ourselves on the 27th and 28th September. Unfortunately, the decision was made to return to sender on the 3rd October, this decision is out of our control and carries a cost. So far, we have not had the return. If you have paid DHL for the Duties and Tax, I suggest you contact them as they are unaware of this payment, or it has been made too late.
Kindly reconsider your review, I don’t believe we could have done anything different.
Stag Support
Overall experience was OK ish
Overall experience was OK. Delivery was a little expensive. I thought with it being so expensive delivery that it covered the import tax into Norway. (Same as Amazon handle it but it was not the case. My mistake) Also the foot pegs are ok. They arrived scratched and a chunk of the anodising was missing. They also are not a foot peg designed to fit the Talaria so they require shimming around the pin (extra washer) and also a shim to make them sit flat and not drop down. The springs work and the come with some extra foot pegs. But unfortunately I would not buy again if I needed another set. To expensive after import and not 100% correct when tho they do fit.
6 October 2023
Needed a inner Tube quickly and it…
Needed a inner Tube quickly and it arrived within two days.
28 September 2023
5 star service very fast shipping
1 September 2023
Very fast delivery everytime
5 September 2023
Fast and great service
As always from Stag, great products and service. Highly recommended
12 August 2023
Ordering was simple and delivery was…
Ordering was simple and delivery was very fast. No complaints at all.
2 July 2023
Stag
Had two ebikes from them over the years and they are fantastic to deal with. I cannot recommend them enough.
28 June 2023
Fast service
26 June 2023
I needed a rear and front left…
I needed a rear and front left indicator plus a throttle cable and handlebar switch after my bike was damaged due to attempted theft. The website and help was really good, I received an email before my parts were shipped to make sure the correct parts were send. It was very quick delivery and all parts were perfect
10 June 2023
Reply from Stag Motorcycles Limited
Thank you Justin
Fast delivery and good customer service
30 May 2023
Sound people from buying the bike to…
Sound people from buying the bike to delivery could have asked for better will definitely be back again
31 May 2023
Reply from Stag Motorcycles Limited
Thanks Harry, hopefully we will see you at one of our enduros.
It came fast and great packaging
30 May 2023
Excellent products and fast service
6 May 2023
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