Fantastic customer service. They kept two orders for me, for months in their showroom without charge. Always very responsive and helpful on email too. The products are in perfect condition.
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Welcome to Staffs Appliance Centre – Staffordshire’s No.1 Graded Appliance Retailer Proudly independent and established in 2016, we’re based in the heart of the Midlands and offer unbeatable value on top-brand appliances. ✨ Why shop with us? Huge choice of trusted brands including Bosch, Neff, Siemens, Beko, Hotpoint, Candy, Hoover and more Over 400 freestanding & built-in appliances on display and ready to take away today Expert advice and friendly service from our experienced team Free local delivery on selected items & convenient Click & Collect service Flexible finance options available with Snap Finance & Klarna 📍 Find us just 15 minutes from Junction 16 of the M6: 40 The Boulevard, Tunstall, Stoke-on-Trent, ST6 6DP 📞 Call us on 01782 943387 or pop in and explore our warehouse showroom. See why so many of our customers recommend us and keep coming back time after time. 👉 Your one-stop shop for quality graded appliances at unbeatable prices.
Contact info
40 The Boulevard, ST6 6DW, Stoke-on-Trent, United Kingdom
- 01782943387
- staffsappliancecentre@gmail.com
- staffsappliancecentre.co.uk
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Staff were friendly
Staff were friendly, helpful without being pressurising and were able to answer all our questions.
Even holding our order until we are ready for delivery.
Good old customer service
Made the call for a part i needed for a Neff oven which they had in stock, found Darren to be very helpful even met with a handshake on arrival, good old customer service at its best, will defo buy from these guys again Thanks
no pressure selling let us have agood…
no pressure selling let us have agood look around on our own great service after we choose our fridge/freezer to great delivery
Great service and choice
After my washing machine broke I needed a replacement immediately. It was proving impossible to buy one and take it home on the same day from major retailers. Then I came across Staffs appliance centre, great service, great choice of products and great prices, will definitely be my go to in the future . Thank you Staffs appliance centre.😁
Frost free Freezer series 4 Bosh GUN21VFE0G
Great product, Great service, Very good coms, Very well packaged, excellent value would highly recommend
Great customer service very efficient…
Great customer service very efficient and prompt delivery fantastic service
Unaware - Product sold as having damage
The process of purchasing went well, but didn’t realise until I opened the box of extractor fan that it was damaged and that it was sold as damaged. I didn’t notice at any point that was the case. There should be a check prior to sale to ensure customers are aware that te product is damaged.

Reply from Staffs Appliance Centre
Poor aftersales
Quick to take money from you, poor after sales.
My elderly father purchased a washing machine at the end of last year, the machine didn't appear to be fully emptying at times, with odd dregs of water remaining at the bottom of the drum, however got to the point around a week ago where if you ran the kitchen tap the water would fill the washing machine straight up.
Went in to speak to them and was sent away with a contact number for the manufacturer.
The manufacturer were fantastic, sent out an engineer the following morning and it turns out the waste pipe was poorly fitted so not draining properly and was gradually getting worse - a waste pipe that SAC fitted... When on the phone with the manufacturer my father was informed that if the problem was not with the washing machine, the call out/work would be £180, thankfully, despite it not being a washing machine fault the engineer after discussing with the manufacturer decided that £180 was quite unacceptable for a mistake made by those providing installation.
In short, this company almost cost my father almost £200 for lack of basic after sales customer service. Would not use this place again if it was the last appliance shop in Staffordshire.

Reply from Staffs Appliance Centre
We are so pleased finding SAC WE are…
We are so pleased finding SAC WE are amazed what we saved on Siemens fridge /freezer friendly no pressure sales unlike Curry’s we will always give a 5star rating and recommend to others .Raymond
Great service
Great service, great quality, speedy delivery and happy to help in terms of advice for installation. A+
Delivery on time
Delivery on time , excellent polite staff when ordering and delivering.
Great help all the way
From start to end Darren was so helpful, have honest advice and guidance and even fitted it. When they did took time to ensure the job was done to the highest standard possible.
Great from buying to fitting have already recommended to friends.
Wonderful experience
It was a delight to deal with SAC. The item was as described and the delivery was as agreed. I would definitely buy again from SAC.
Appliace specialist
The only place to go for excellent service with competitive prices and friendly atmosphere.
Fabulous price and item in stock
Fabulous price and item in stock. Great communication - 5 stars for that!. Very helpful. Only reason 4 stars is because courier wouldn't help put the very large and heavy item in the front door.
Definitely recommend!
Good service,quick delivery,recommended
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