At first, I couldn't activate the Windows 11 Pro software. I was upgrading from Windows 11 Home. I tried multiple avenues to solve the problem even contacting Microsoft who wasn't the least bit helpfu... See more
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Company details
Written by the company
The leading platform to discover, share, and buy trending tech. Apps + gear to make you better, faster, more awesome.
Contact info
21 Market St, 90291, Venice, United States
- (415) 335-6768
- https://support.stackcommerce.com/
- stacksocial.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent support from Sharon
Excellent support from Sharon! I had a technical issue with a defective cloud service, and she helped me get a store credit quickly. I switched to a functional product and I'm now a very happy customer. 5 stars for the reactivity!
Stacksocial has demonstrated exemplary…
Stacksocial has demonstrated exemplary customer service through my purchase of software. Very prompt responses to questions, with detailed explanations. Most helpful software company I've ever dealt with. Not to mention THE best prices!
Customer service is fantastic
Customer service is fantastic! Very responsive, and seamless.
Out of date MS Office software can't be activated.
I had purchased an MS Office activation code for around $35 which could not be activated since the code had already been used (by someone else apparently). If you don't install within a short time limit, you're probably screwed. That should tell you, these old software codes may not be legitimate, and that if you buy in, it's at your own risk. No refund. No more outdated software and odd bargain basement or refurb Social Stack junk for me. I've wasted enough money.

Reply from StackSocial
Great products, prices and support !
Great prices for great products and support is Gold !
Found a life time subscription to an AI app, misclicked and bought 2... Diana from support has been kind and quick to process my request, though it was clearly a mistake of mine. Thank you
Excellent Well-Mannered Support
Excellent Well-Mannered and Professional Customer Service By email and Text.
Even After Hours, Received An email That Some Team Member Will Contact Me.
Bottom-Line, I was Happy and Hope they Continue that Brings More Customer.
Respectfully Thanks
Great pricing
Great pricing. Downloading products and installation easy . Very responsive to request for support. Follow-up by support team to ensure resolution.
This is not a real company
This is not a real company. While they will take you money, the Windows license they sell is not acceptable by Microsoft. Their email replies bounce and they don't reply to Contacts Forms submitted on their website. AVOID.

Reply from StackSocial
Customer support was great
Customer support was great. The only glitch was the final stage of check out.
Remarkable support
Purchased the Windows 11 Pro License. Email received soon after with the redemption link. Everything is smooth and easy. As I will only be using the license key months later, I contacted the support out of some concern about the possibility of the key. The support team was very professional and responsive to my concern. Kacey has given me the detailed clarification on the matter. I am truly impressed with the way they are handling my concern, and from the tiny details, I can feel that they are always there to assist and help shall there be anything arises.
Return of a MacBook Pro
I needed to return a MacBook Pro. The Support Team assisted me every step of the way from returning the package and providing return postage to arranging for the refund. Every member of the team was helpful and it was perhaps some of the best support I ever received from a company.
Kudos.
Mike Graziano
Excellent service in every aspect
Excellent service in every aspect. Very informative and helpful support with getting my product activated. All reps were very responsive, friendly and helpful. Top notch experience. Thanks a million!! AAA++
Excellent Customer Support and Quick Resolution!
Excellent Customer Support and Quick Resolution!I recently purchased the PromptBuilder AI Lifetime Subscription from Stack Social and encountered an activation issue. I reached out to their support team, and Olivia responded promptly and professionally.
She provided clear, step-by-step instructions and resolved my issue within hours. The redemption process was straightforward once I received proper guidance, and the product is now working perfectly.
I'm impressed with Stack Social's customer service quality and their commitment to ensuring customer satisfaction. Olivia's assistance was courteous, efficient, and exactly what I needed.
Highly recommend Stack Social for their great deals and responsive support team!
Patrick helped me redeem office…
Patrick helped me redeem office licenses when old licenses were blocked due to some issue.
Happy Customer
I recently purchased MS Office 2024 Home & Business and it’s been spot on. Setup was quick and straightforward, and everything has run smoothly since day one. The lifetime licence is a big plus, with no ongoing fees, but you still get a full set of tools that cover everything you need. It’s simple, reliable, and works perfectly fine. A solid choice for anyone running a business or handling day to day admin.
Scammers
I bought an office product from stack social and it didn't work. I contacted support and they sent about three emails and then disappeared. The install feature tries to download a different software than the one I purchased. This is likely why it doesn't work.
Meanwhile not only am I out $30, but I just noticed that people can't review their products on the website! It's all positive reviews. Although there is a section that says reviews, there is nowhere to actually click and leave the review. Instead it refers me back to purchases... where there is nothing to click and leave a review.
Nowhere is there a link where I can post my experience!
This is a huge red flag!
From what I've now learned, once a product code is claimed, that's it. Lesson learned on my part and I will do more research next time.

Reply from StackSocial
Great support team
Great support team. Fast and solution-oriented approach. Thanks.
Great experience from start to finish!
Speedy delivery of the digital software I purchased; great customer support (and I needed a lot of support because I'm not very tech savvy!)
Fast and helpful response
Fast and helpful response. Solved the problem without issue.
Bought multiple lifetime deals and all…
Bought multiple lifetime deals and all worked as expected. The support is fast and actually replies what you ask, they have brains. I recommend a lot.
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