StackSocial Reviews 11,131

Great experience! Very quick response.

I have now bought early versions of MS Office ind installed them on two different PCs. The first one installed easily. I had a problem with the second one because I did not understand the download instructions. The staff at Stacksocial were very patient and guided me via extra emails. Now everything works perfectly.

The team helped me fix the problem with a MS license I bought. They explained very well the steps I should follow to install it in my laptop and finally the instructions worked well.

I’d never heard of Stack Social but I saw it recommended on Reddit. I did a look around and felt it was legit.

I used it to get access to Babbel on a Saturday night. I had done something wrong and wasn’t seeing access on my end. Due to the late hour and holiday the next day, I had a response quickly on Monday morning. They were clear and had reached out to Babbel on my behalf to clear the issue. Amazing! I’ll definitely consider them going forward.

They replied quickly, even on the weekend. They were courteous. they quickly solved the problem.

100% Great customer service! I've been a long time customer and feel their service reps go over and above to fix any issues. Yes, some of the products have issues or the reseller goes out of business. But no matter what my issue their team is friendly and helpful. If no solution is available they have promptly refunded purchases. It is refreshing to deal with real humans to assist instead of AI chat bots whom only frustrate the matter. Be alert on what you buy, but if there is a real issue, I trust you will be satisfied! Happy savings.

Excellent support experience. My issue was resolved quickly, and the response was clear and helpful. I really appreciate the fast assistance

I needed help installing the software product I (old IT guy) purchased. I contacted the support team and they sent me very detailed instructions for downloading and installing the product. This help worked flawlessly!
Thanks!
Dave

I bought the Microsoft Office Home & Business for Mac 2021: Lifetime License (at a very reasonable discount) from Mashable and when I got a new computer, I was having trouble accessing the software to download from Microsoft. The Mashable team patiently - and repeatedly - responded to my questions and walked me through solutions until it worked. It’s a relief not to have to buy new software every time they upgrade and the Mashable team is very responsive and knowledgeable.

The support was amazing.
They tried very hard to solve the problem and never gave up.

Great experience

Stella was very helpful with my activation issue

I encountered some problems after purchasing some subscriptions, but I contacted them and they helped me quickly. I regularly check their website to buy something new that would benefit me in my life and work.

Quick response, very helpful! And, a great deal on Office 2024...

They have as always been a customer first business.
They provide great value and outstanding support on all the products they sell.

They always replied to my emails and solved my problem quickly.

I made a purchase from StackSocial and they sent the wrong item which I immediately reported and asked to return the unused item. The company delayed, did nothing and did not respond until I filed a claim with my credit card company. I did receive very polite responses from their customer service continuously indicating they had sent several requests to the seller, with my request for a return label/ refund. Interestingly, after I filed with my card company (and they likely received notice from them), they contacted me with a return label which I used and immediately returned. Item was received days ago and still nothing from them in the way of a refund. I have the tracking evidence of return received and will not tire over this silly $50 item purchase. My personal experience.

EDIT: Today, March 29th, I received notice of a full credit of my payment. This was after more than a month of requesting one, with my purchase on Feb 21. Decide for yourself if you choose to buy from this seller. Many challenges along the way. Thankfully, was protected by my Visa credit card company.

EDIT: On March 30, after my refund was being processed, I was contacted by Support for this company asking me if I would edit this review, since all was made right. Well, all was not made right. Yes, I did get a refund which I felt I could get from my card company - that was not the issue nor the reason I wrote this review, which is about lack of customer service and the great efforts taken by myself before resorting to contacting my card company for resolution. Any corrective action by this company occurred after taking the next step.

To remove the above information would be untruthful.

Always willing to help. Quick responses, courteous agents, and overall great service.