Sprinter Service & Repair Reviews 

126
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, efficient, and thorough, often exceeding expectations and getting vehicles back on the road quickly. Many people highlight the professional, helpful, and knowledgeable staff who provide clear explanations and honest assessments without unnecessary upselling. Reviewers also appreciate the fair and transparent pricing, noting that costs are often significantly more affordable than dealerships. However, some customers mentioned discrepancies in pricing, where the final charge was higher than initially agreed upon or expected, leading to confusion and dissatisfaction.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, quality, and fair... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Price

Clients share positive opinions on price, with many reviewers highlighting fair, reasonable, and transparent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are the worst procrastinators and we needed an oil change and quick checkup before a road trip. We called on an afternoon, they picked up immediately, and they got us in the very next morning!... See more

Company replied

Rated 5 out of 5 stars

I felt at ease right away - the shop was clean, well organized, they knew all the issues and provided a reasonable quote. They have a nice fleet of used vans for sale and even gave me a loaner for a c... See more

Company replied

Rated 5 out of 5 stars

Very responsive to my vehicle and getting the service done on time in a professional manner. The brake job and feedback was amazing. Furthermore, upon removing my tires and wheels, the mechanic fou... See more

Company replied

Rated 5 out of 5 stars

Your one stop shop for all Sprinter repair and services. Prices way better then the dealership, knowledgeable, experts in what they do. They are honest provide you with detail break down of what needs... See more


Company details

  1. Auto Repair Shop

Written by the company

Sprinter Service & Repair is a dedicated business catering to the maintenance and repair needs of Sprinter vans, offering specialized services for owners of these versatile vehicles. With a focus on providing top-notch technical expertise and exceptional customer service, Sprinter Service & Repair has established itself as a reliable destination for Sprinter owners seeking professional assistance. The business specializes in a wide range of services, including routine maintenance, mechanical repairs, diagnostics, and electrical system troubleshooting for Sprinter vans of various models. Their team of skilled technicians is well-versed in the intricacies of Sprinter vehicles, ensuring that each service is carried out with precision and attention to detail. One key aspect that sets Sprinter Service & Repair apart is their commitment to using quality parts and adhering to industry best practices. This dedication not only ensures the longevity and reliability of the repairs but also contributes to customer satisfaction and trust in the services provided. Convenience is a priority for Sprinter Service & Repair, as evidenced by their user-friendly website (https://www.sprinter.repair/), which allows customers to easily schedule appointments, access information about services offered, and stay informed about the latest updates in Sprinter maintenance. Whether it's a routine check-up or a complex repair, Sprinter Service & Repair aims to provide a seamless and efficient experience for Sprinter owners, helping them keep their vehicles in optimal condition. With a focus on expertise, quality, and customer convenience, Sprinter Service & Repair stands out as a go-to solution for the specialized needs of Sprinter van owners.


Contact info

4.9

Excellent

TrustScore 5 out of 5

126 reviews

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4.9

All reviews

(126)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

The only shop I ever take my sprinter…

The only shop I ever take my sprinter van to, even if it’s several hours away! These guys are the experts and very honest, knowledgeable and trustworthy

23 June 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Hi Justin,

Thank you so much for your amazing review and continued trust! 🙏
It truly means a lot that you choose us even if it means driving several hours — we’re honored to be your go-to shop.

Just a heads-up for your convenience: in addition to the location you’ve visited, we also have shops in Redlands, Vista, and San Diego (Miramar) — and we’ll be opening a new location soon in Orange County! 🚐🛠️

We’re always here when you need expert Sprinter care.
Thanks again from the whole Sprinter Service & Repair Team!

Rated 5 out of 5 stars

As always great job

As always great job, I’m totally satisfied!

24 June 2025
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Reply from Sprinter Service & Repair

Hi Ernie,

Thank you once again for the awesome feedback! 🙏
It’s always a pleasure working with you, and we truly value your loyalty and trust over the years.

Knowing that you’re totally satisfied means everything to us — that’s why we do what we do. 💪
We look forward to continuing to take great care of your Sprinter!

All the best,
Sprinter Service & Repair Team 🚐🛠️

Rated 5 out of 5 stars

Great Service

This was my first time having our Sprinter serviced at Sprinter Service & Repair Vista. I have always gone to the dealer. I was impressed by the time that Sasha spent explaining the process to me. I could tell that these guys really know their way around the Sprinter. I'll be following their service recommendations going forward. Everyone that I encountered at the shop was friendly and courteous. Sasha even had Maxim, one of the mechanics, ride with us on a test drive to help explain a noise that was coming from the differential. I ended up having to have the differential rebuilt and this was just before we were to depart on a trip. They couldn't promise anything but ended up getting this major repair completed in time for us to be able to enjoy the majority of the trip. 4000 miles since the service and repair and everything is running top notch. Thanks to Sasha, Maxim and the rest of the crew for getting us on the road!

28 May 2025
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Reply from Sprinter Service & Repair

Hi BW Miller,

Thank you so much for the thoughtful and detailed review — it truly means a lot! 🙏
We’re honored you gave us a chance after always going to the dealer, and we’re thrilled to hear your first experience at our Vista shop left such a strong impression.

Sasha and Maxim both appreciated the shout-out — they, along with the rest of our team, take pride in treating each Sprinter as if it were their own. We’re especially glad we were able to get your differential rebuilt just in time for your trip. 4,000 smooth miles is the best kind of feedback we could hope for! 🛠️🚐💨

For your convenience, we also have additional locations in Redlands and San Diego (Miramar) — and we’re excited to be opening a new location soon in Orange County.

Thanks again for your trust — we’re always here to keep you confidently on the road!
– Sprinter Service & Repair Team

Rated 5 out of 5 stars

Made all necessary repairs clear to…

Made all necessary repairs clear to understand. Gave pictures of unstable parts & why they must be replaced. I got an education. Very nice to work with I feel very lucky to have found such knowledgeable mechanics

2 June 2025
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Reply from Sprinter Service & Repair

Hi Betty,

Thank you so much for the kind words! 😊
We’re so glad to hear that the team was able to clearly explain everything and walk you through the repairs — we believe transparency and education are key to building trust.

It was truly a pleasure working with you, and we're thrilled you found us!
For your convenience, we also have additional locations in Redlands and San Diego (Miramar) — and we’ll be opening a new location soon in Orange County. 🚐🔧

We’re always here when you need honest, knowledgeable Sprinter care.
Wishing you safe and smooth travels,
– Sprinter Service & Repair Team

Rated 5 out of 5 stars

I only use them for our RV needs

I only use them since we got the RV. When I had a much needed alignment, Vlad suggested a suspension upgrade and I mentioned reading about a bigger swaybar. He said start with shocks and you see later. We just had all 4 Falcon installed with bumpstops and 6 new tires. It's awesome. No pressure, all explained, shown. Love these guys

27 May 2025
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Reply from Sprinter Service & Repair

Hi Jocelyn,

Thank you so much for the 5-star review and for being such a loyal customer! 🙏
We’re thrilled to hear how happy you are with the new Falcon shocks, bump stops, and tires — that upgrade makes a huge difference on the road! 🚐💨

Vlad and the team always aim to give honest, no-pressure advice based on real experience, and we’re so glad that approach resonated with you. It’s a pleasure working with you, and we’re honored to be your go-to shop since the beginning of your RV journey.

For your convenience, we also have locations in Vista, San Diego (Miramar), and Redlands — and we’re considering opening a new shop in Orange County in the future to make it even easier for customers like you.

Thanks again for your trust — and happy travels!
– Sprinter Service & Repair Team

Rated 5 out of 5 stars

Prompt and professional

The service was quick and very professional. the guys there were knowledgeable and helpful. The cost was fair.

6 May 2025
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Reply from Sprinter Service & Repair

Hi Raymundo,

Thank you for the great review! 🙌
We’re glad to hear that you had a quick, professional experience and found our team helpful and knowledgeable. Providing fair and honest service is what we’re all about!

We appreciate your trust and hope to see you again when your Sprinter needs anything.
– Sprinter Service & Repair Team 🚐🛠️

Rated 5 out of 5 stars

Vlad was super helpful

Vlad was super helpful. Dealer recommended DPF replacement at a cost of $4400. He determined from sensor readings it wasn't clogged and just needed reset. Also diagnosed cause of oil leak another independent shop in Utah said was substantially more expensive. Great experience. Highly recommend!

29 April 2025
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Reply from Sprinter Service & Repair

Hi Mike,

Thank you so much for the awesome review! 🙏
We’re glad Vlad was able to save you thousands by properly diagnosing the DPF issue — and catching the real cause of the oil leak, too. That’s exactly why we do what we do: honest diagnostics, fair pricing, and no unnecessary repairs.

It was a pleasure helping you out, and we truly appreciate the recommendation.
If you’re ever in the area again, we’ve got your back! And just so you know, we also have shops in Redlands, Vista, and San Diego (Miramar) — and we’re considering opening a new shop in Orange County in the future.

Wishing you safe and smooth travels,
– Sprinter Service & Repair Team 🚐🛠️

Rated 5 out of 5 stars

This is my 3rd time I've used these…

This is my 3rd time I've used these folks to work on my Sprinter. Fair pricing and get the job done well and on time. I will continue to use them for all maintenance and any repairs needed.

30 April 2025
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Reply from Sprinter Service & Repair

Hi Michael,

Thank you for your continued trust and support! 🙌
We’re honored to have worked on your Sprinter for the third time, and it’s great to hear that you’ve consistently found our pricing fair and our work timely and reliable.

We truly value loyal customers like you and look forward to taking care of all your future maintenance and repair needs.

See you next time!
– Sprinter Service & Repair Team

Rated 5 out of 5 stars

They know sprinters

They know sprinters and let me know when I could've had a Warranty repair instead of having them do it, he was right and saved me $1900.00.

29 April 2025
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Reply from Sprinter Service & Repair

Hey Winston,

That’s exactly what we aim for — honesty first, always! 😄
We’re so glad we could point you in the right direction and save you that $1,900. Not every shop will do that, but we treat every Sprinter like it’s our own.

Thanks a ton for the review — and if you ever need anything down the road, you know where to find us!
– Your Sprinter Service & Repair Team 🚐🔧

Rated 5 out of 5 stars

Nice to have a positive experience with…

Nice to have a positive experience with an automotive shop. Very responsive and fair.

5 April 2025
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Reply from Sprinter Service & Repair

Hey Jason,

Appreciate the shout-out! 🙌
It really means a lot to hear you had a smooth, fair, and positive experience — that’s the vibe we’re going for every time.

We’ve got your back whenever your Sprinter needs some love.
– Team Sprinter Service & Repair 🚐⚙️

Rated 5 out of 5 stars

Best Sprinter mechanics!

Best mechanics for my 2011 Sprinter-based RV. Honest, good pricing, and more importantly very competent on the Sprinter (more so than a some dealers I used in the past). I have used them for several years now, and try to scheduled my trips from Nevada to San Diego whenever I need service/repairs.

11 April 2025
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Reply from Sprinter Service & Repair

Hi Vince,

Thank you so much for your generous and thoughtful review — we’re truly honored to be your go-to shop for your 2011 Sprinter RV! 🙏

It means a great deal to know that you trust us more than some dealerships you’ve worked with in the past. We take pride in offering not just fair pricing, but also deep technical knowledge and honest, transparent service — especially for Sprinter-based RV owners who count on reliability during their travels.

The fact that you plan your trips from Nevada to San Diego around your service visits with us is the highest compliment we could receive. We're grateful for your loyalty over the years and are proud to continue earning your trust every time.

Just a heads-up — in addition to our San Diego (Miramar) location, we also have shops in Vista and Redlands, and we’re considering a future location in Orange County to better serve our growing community of Sprinter owners.

Thanks again, Vince — we’re always here when your Sprinter needs expert care.
– Sprinter Service & Repair Team 🚐🔧

Rated 5 out of 5 stars

Super convenient and really well…

Super convenient and really well automated, makes everything easy. The team is super friendly and professional, and Vlad is especially awesome!

Only heads up: parking can get a little tight at the Miramar location, but that’s not their fault.

3 April 2025
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Reply from Sprinter Service & Repair

Hi Kleinschmidt,

Thank you for the awesome feedback! 🙌
We’re glad to hear you found the process smooth and convenient — we’ve worked hard to make things as streamlined and automated as possible, so it’s great to know that effort pays off.

Huge shout-out from us to Vlad — we agree, he’s awesome! 😎
And thank you for the kind words about the rest of the team — we’re all here to make your experience as easy and professional as possible.

You’re totally right about the parking at our Miramar location — it can get tight at times, and while it’s outside our control, we appreciate your understanding and patience.

Thanks again for trusting us with your Sprinter — we look forward to seeing you next time!
– Sprinter Service & Repair Team 🚐🛠️

Rated 5 out of 5 stars

Very friendly

Very friendly, Knowledgeable. Will go back again.

26 March 2025
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Reply from Sprinter Service & Repair

Hi Marcus,

Thank you for the kind words! 🙌
We’re happy to hear that you found our team friendly and knowledgeable — that’s exactly the experience we aim to provide.

We truly appreciate your trust, and we’ll be ready to help any time you need service again.
Looking forward to seeing you next time!

– Sprinter Service & Repair Team 🚐🔧

Rated 5 out of 5 stars
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Hi Michael,

Thank you for the kind words! 🙏
We’re glad to hear you appreciated the thoughtful and thorough service — that’s exactly what we strive to deliver every time.

We truly value your trust and look forward to assisting you with any future Sprinter needs.
– Sprinter Service & Repair Team 🚐🛠️

Rated 5 out of 5 stars

Detailed explanation

Detailed explanation. prompt service

3 March 2025
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Reply from Sprinter Service & Repair

Hi Shaker,

Thank you for your feedback! 🙌
We’re glad you appreciated the detailed explanations and prompt service — it’s always our goal to keep things clear, efficient, and reliable.

We appreciate your trust and look forward to helping you again whenever needed.
– Sprinter Service & Repair Team 🚐🔧

Rated 5 out of 5 stars

Sasha gave me the straight scoop

Sasha gave me the straight scoop. Appreciate the honesty.

11 March 2025
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Reply from Sprinter Service & Repair

Hi Fred,

Thank you for the great feedback! 🙌
We’re glad Sasha could give you the straight scoop — honesty is at the core of everything we do, and it’s great to hear that it stood out.

We appreciate your trust and look forward to helping you again anytime!
– Sprinter Service & Repair Team 🚐🔧

Rated 5 out of 5 stars

Great Shop!

These guys are friendly, with fair prices, and get the work knocked out quick!

28 February 2025
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Reply from Sprinter Service & Repair

Hi Jess,

Thank you for the awesome review! 💥
We’re glad you had a great experience — friendly service, fair pricing, and fast turnaround is exactly what we aim for every time.

We appreciate you choosing us and look forward to seeing you (and your Sprinter) again down the road!
– Sprinter Service & Repair Team 🚐🔧

Rated 5 out of 5 stars

Very friendly and knowledgeable

Very friendly and knowledgeable, I will definitely be back!

27 February 2025
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Reply from Sprinter Service & Repair

Hey Mark,

Thanks a ton for the awesome review! 😄
Glad you had a great experience with the team — we do our best to keep things friendly, clear, and done right.

Can’t wait to have you back next time your Sprinter needs some love!
– Sprinter Service & Repair Crew 🚐🛠️

Rated 4 out of 5 stars

Happy to know there is a Sprinter…

Happy to know there is a Sprinter repair shop in my town. We were provided a lot of details during the time the van was in the shop. Lots of communication, we never felt like they forgot about us. We were originally quoted one price and it did go up , which is the main reason we are not giving 5 stars. As far as the service, we have yet to drive it , but fingers crossed the issue is resolved.

7 February 2025
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Reply from Sprinter Service & Repair

Hi Jason,

Thank you for your thoughtful review and for trusting us with your Sprinter — we're glad to hear you appreciated the detailed communication throughout the repair process. We always aim to keep our customers informed and never leave anyone feeling forgotten.

That said, we were surprised to hear your note about the price change. At Sprinter Service & Repair, we take pride in standing by our quotes. If we gave you a confirmed price, we honor it — no hidden charges or surprise increases. The only time a cost might shift is if new issues are discovered with your approval, and we make sure to clearly explain everything in advance before moving forward.

If there was any confusion or miscommunication, we’d really appreciate the opportunity to clear it up. Feel free to reach out — we’re always happy to go over the details and make sure you’re fully comfortable with the service you received.

Most importantly, we hope your van drives perfectly now and that the issue is fully resolved 🤞 — but if you have any concerns, please don’t hesitate to contact us. We stand behind our work.

Thanks again,
– Sprinter Service & Repair Team 🚐🔧

Rated 5 out of 5 stars

Great service

7 February 2025
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Reply from Sprinter Service & Repair

Hi Chris,

Thanks for the great review! 🙌
We’re glad you had a positive experience — always here when your Sprinter needs us!

– Sprinter Service & Repair Team 🚐🔧

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