I deposited $39 and received a $39 promotional bonus. After betting, my balance increased to approximately $620. When I requested a withdrawal, Sportsbet.io required me to complete KYC.... See more
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I registered on a website four months ago. Initially, I lost around $3,100, and everything seemed fine. However, I won $4,500 in an ice hockey match and requested a withdrawal, which was rejected. The... See more
Company replied
First, I deposited 200 dollars, then ran it to 1.2k on sports, then tried withdraw, submitted my withdrawal then it directly declined, I contacted support about it then they told me to verify KYC. I s... See more
hello ,i deposited after few minute my limit crashed.I passed vertifaction ,which want from mail.I am unable to take my back deposit fund..I want my deposit back. luda111 I contacted your Sup... See more
Company replied
Company details
Written by the company
Crypto Sports Betting! Play and Win Using Crypto ☆ Instant Withdrawals ☆ Register Anonymously ☆ Join Sportsbet.io Today!
Contact info
Estonia
- sportsbet.io
You should know
1.2
Bad
279 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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My username is mouly90
My username is mouly90
My account is suspended from 15nov.
I player over 1year to this website and suddenly they suspended my account i have send my document through email.
I need my balance its very emergency for me . Please settle my account as soon as possible.
They closed my account and didnt give me my remaining fund 3000$
15 November 2024
Unprompted review
Reply from Sportsbet.io
Hello,
Thank you for providing your feedback.
As informed to you in our email, after further verification, your account was closed due to a breach of our Terms and Conditions, rule 19.1: https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions.
Please be reminded that we reserve the right to confiscate funds should foul play be detected.
We would kindly refer you to read our private communication for more information.
Best Regards
Your Sportsbet.io Team
My username us Ruhul350
My username us Ruhul350. They closed my account and didnt give me my remaining fund of 1100$
They are pure scam. I played only once but they closed my account and didnt gave me any fund
15 December 2023
Unprompted review
Reply from Sportsbet.io
Hello,
Thank you for your feedback.
Upon reviewing your account, we can confirm that it was closed with no return of balance, after a thorough investigation, due to a breach of our Terms and Conditions, rule 19.1, as explained in the email we sent you.
We wish you the best in the future.
Kind Regards
Your Sportsbet.io Team
Lack of eSoccer Games
I have been using Sportbet.io for the past two years and have been a regular user without any issues regarding payment withdrawals, deposits, or customer service. However, I have a problem with the eSoccer 8-minute game, which has very limited variety. Other platforms offer a much wider selection of live betting matches, but Sportbet.io struggles to provide these options. I have previously raised complaints about the lack of available matches for betting, and even when matches are available, the eSoccer 8-minute game often starts only after 2 minutes have already passed. Currently, as I write this review, there have been no eSoccer 8-minute games available for betting for the past 4 hours. Due to this, I have been using Sportbet.io much less and feel that, if they do not add more eSoccer games, I may stop using the platform altogether in the coming months.
26 November 2024
Unprompted review
Reply from Sportsbet.io
Hello,
Thank you for your insightful review.
We appreciate your feedback, and have forwarded it to our sportsbook team.
We are saddened to read that the lack of esoccer games is negatively impacting your experience on our platform, and we hope to see you playing more with us in the future.
Best Regards
Your Sportsbet.io Team
Scam operation
Scam operation
My username monster777
I was a big shark player
Lost a lot of money
They close my account like that in one day without my approval
Once I tried to contact them they are no answer
It is a 100% scam
13 November 2024
Unprompted review
Reply from Sportsbet.io
Hello Monster777,
We can confirm upon request, a permanent self-exclusion was applied to your Sporstbet.io account on 7.11.2024 which we communicated with you via email, unopposed until.
We received this request, via your registered account, which accessibility is and should be limited solely to you, the account owner. In addition, upon review of the account in questions history, this was not an out of character request. Therefore, there was no cause for suspicion nor were there any anomalies detected by
Sportsbet.io, and your request for permanent closure was actioned accordingly.
On 13.11.24, you contacted us via Chat, claiming it was a 3rd party who had accessed your account on 7.11.24 and requested a permanent account closure on your behalf.
We would like to refer you to the Sportsbet.io terms and conditions rule 3.11: https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions.
Sportsbet.io takes our role in responsible gambling very seriously, our customers’ wellbeing is of the utmost importance to us. Therefore, we hope you understand, in line with our self-exclusion terms and conditions, your account will remain permanently closed.
We wish you all the best in the future.
Kind Regards
Your Sportsbet.io Team
Scam
I initially registered on Sportsbet.io and was later asked to complete a verification process. I successfully submitted the required information through your website. However, my account remained locked. Following this, I received an email with another verification link, which I completed successfully.
When asked if I had any other accounts, I confirmed that I had only the one account on your site. Unfortunately, during registration, I mistakenly provided an incorrect email address and, unable to correct it, I created a new account. I did not deposit or play using the account associated with the incorrect email.
After admitting that the second account was mine, I was informed that I would need to wait 10 business days for further review. A few days later, I received a notification that my account had been closed, and my deposit was seized without any justifiable reason.
I believe this treatment is unfair and unjust. I kindly ask for a thorough review of my case and the return of my funds.
Thank you for your attention to this matter. I look forward to your prompt response.
my account name BL3ndr
standard come-off sportsbet.io, once again shows that they are just scammers who are not interested in sorting out the current situations.
They are ready to take away not only the winnings, but also the deposits of all players, and have long forgotten what kind of reputation they had, I came to play thanks to very good reviews on them.
But now there is nothing left of these good reviews.
Update 2.
They don't answer me via email
11 September 2024
Unprompted review
Reply from Sportsbet.io
Hello BL3ndr,
Thank you for reaching out.
I'm sad to hear that you've not had the best time on the site.
I have looked into your case and can see that after the investigation that you mention, our Player Safety and Assurance Team concluded that there had been a breach of our Terms and Conditions point 19.1 (https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions).
I hope you can understand that we follow our terms to ensure that everyone on the site can have a fun time and can be treated fairly. Sadly, in cases of breaches, we must take necessary action to hold to these regulations.
While I understand the frustration, I can see that the matter was explained to you via email and the decision will remain the same. If you have any further questions, feel free to reach out to us via email.
Kind Regards,
Sportsbet.io Team
Sportsbet not paying
I registered on Sportsbet.io on 26th September and started to make sport bets (mostly ATP tennis and NFL).
On 4th October my balance was 16'725 USDC and I requested a withdrawal. Operator asked me to go through additional KYC procedure, which I successfully completed. After that my balance was reduced to 7'000 USDC (9'725 USDC difference). I have the screenshots of my balance, all of my bets and all of the transactions if needed. I am entitled to receive my full balance of 16'725 USDC.
UPD (11.10.24):
"All of this was explained in the email we sent you as well" - that is not true, nothing was explained and NO EVIDENCE provided.
You simply confiscated my funds without any proof!
4 October 2024
Unprompted review
Reply from Sportsbet.io
Hello,
Thank you for reaching out.
I'm sorry that you did not have the best experience playing on the site, however, it appears that after a thorough investigation by our Player Safety and Assurance Team, it was concluded that you have been in breach of our Terms and Conditions point 19.1 (https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions)
I hope that you understand that we accepted your business in good faith but we also expect everyone to follow our Terms and Conditions to ensure that everyone can have a fun and fair experience on the site.
All of this was explained in the email we sent you as well, if there is something that is still unclear, please feel free to reach out.
Best Regards,
Sportsbet.io Team
They have a smooth payment system
They have a smooth payment system, a lot of market for betting. BUT meager betting limit like $0.5 per bet. even in premier league matches, the betting limit is mostly under $30, and when I got a $30 free bet from them, it took me hours to find a suitable bet to use for that free bet. The bonus system is also quite interesting. With these, they are only suitable for recreational players, not suitable for professional bettors, It is Far from my expectation because their name is sportsbet. I will choose other betting sites that are more suitable for me, If they can increase the betting limit, I will come back
Edit: Just ask their support team, all are copy this answer and I found nothing useful. Goodbye
3 October 2024
Unprompted review
Reply from Sportsbet.io
Hello,
Thank you for taking your time to leave us this review.
Our betting limits depend on multiple factors such as sport, league, tournament, market, account, and time of bet placement. Our Sportsbook team is regularly reviewing the business and is making decisions around the total exposure.
However, we recommend contacting our chat support, and you can make a request for our team to check if your betting limits for desired league or market can be increased.
We really hope to see you again on our site, and if you have any other concerns, please let our support team know.
Best Regards,
Your Sportsbet.io Team
Deposit Fund Retained
I have create an account on sportsbet.io almost 2 months ago. After create my account I deposited 1500$ and then I try to place a bet but failed as they closed my account with my deposit fund.
I try to contact them but they not back my deposit fund and stop communication with me.
Username : ridwanurrahmandipu
1 September 2024
Unprompted review
Reply from Sportsbet.io
Hello,
We are sorry to read about your negative experience.
We have sent you a personal information request to better look into your case.
EDIT:
Thank you for getting back to us with personal information.
Please be reminded that our team reserves the right to undertake further verifications. These additional checks revealed that your account breached our Terms and Conditions rule 19.1 (https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions). Therefore, your account was closed permanently and the funds were confiscated accordingly.
We kindly ask you to refer to our last private communication.
Best Regards
Your Sportsbet.io Team
Totally scam
The company is totally fraud.They scam my 1900+ usd .They were saying that I am involved in using multiple account.But I have only an account.i give them all documents.But they scammed my money.. totally cheating and fraud company
My user id is Mohin1
12 September 2024
Unprompted review
Reply from Sportsbet.io
Hello,
We are sorry to read your disappointing experience on our platform.
Upon reviewing your case, we can confirm that our team investigated your case carefully and noticed that your account breached our Terms and Conditions rule 19.1 (https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions).
As per the aforementioned Terms and Conditions, we reserve the right to close the account permanently and confiscate funds should foul play be detected.
If you are unsatisfied with the outcome, you have the option to file a complaint with our licensing authority, Curaçao eGaming.
We hope for your understanding and wish you the best in the future.
Best Regards
Your Sportsbet.io Team
Never trust this website.On every page…
Never trust this website.On every page there is trap.I was Vip customer of that garbidge platform and I can see maximum RTP is 5%.many times and everyday they have technical problem with bets,with withdrawals and u cant to make bets as u wished.On roulette Is everyday problem.roulette is freezing and freezing.when u will ask them they will tell u that problem is on your side and when u will share them screens and u will show them everything after that will be apologize but will not be any refunds and they will ask u to refresh your browser and when u will refresh and trying to bet for example u were playing with 10$ chips it will start with 100$ chips.as i mentioned on every side is trap on website
15 September 2024
Unprompted review
Reply from Sportsbet.io
Hello,
We are sad to read about your negative experience on our platform.
Please be assured that no such technical difficulties occur deliberately. That said, we appreciate your feedback, which was forwarded to our team to improve our products and services.
Best Regards
Your Sportsbet.io Team
Don't trust any website with curacao…
Don't trust any website with curacao license. It's the easiest license that you can get in the world. This site is just a absolute joke with no integrity at all
10 September 2024
Unprompted review
Reply from Sportsbet.io
Hello,
We're sorry to hear you're feeling frustrated.
Please be informed that Curaçao eGaming is a reliable and legitimate licence. Our services and products are proved fair and strictly abide by their standards.
Should you face any issues, we would love to assist you further via chat or email (hello@sportsbet.io).
Best Regards
Your Sportsbet.io Team
Everything works now.
Edited after sending the original message below:
Everything is now resolved, and I have successfully withdrawn my funds. I will continue playing on the Sportsbet.io site. A big thank you to Sportsbet.io customer service. Thank you once again.
Outdated old message:
I made a small deposit as an experiment. I made some profit and tried to cash it out. The e-mail received a confirmation about the withdrawal, but sportsbet.io still says that you have to contact safety sportsbet.io email, but nothing has been answered. My account was fully verified. I will change the review if I get my money.
31 August 2024
Reply from Sportsbet.io
Hello Joni,
Thanks for the thoughtful review.
We are glad to read that you could withdraw your funds smoothly. Occasionally, our team might request an email to be sent from you to confirm your withdrawal for a security purpose, to make sure you are the person who requested the withdrawal, and keep your funds safe.
Feel free to reach out to us should you have any questions.
Many thanks!
Best Regards
Your Sportsbet.io Team
Lost 30k USD, got account blocked
I have registered almost a month ago and started betting. I have made around 100 bets with an average size of $1-3k mostly on ATP tennis and MLB baseball and lost around $30k in total.
Couple of days ago the support decided to block my account and put me through couple of rounds of KYC (which I successfully passed). After that they claimed I had some connection with some other accounts which I have absolutely no idea about and disable my account!
No explanation, no proof, no dialogue - you are just kicking out a perfect customer who brings you tens of thousands of dollars monthly - just surreal.
I hope the management and the owners of Sportsbet see this review and realize what kind of nonsense is happening in their company.
My ID: dedegar - check my case again and contact me through email.
30 August 2024
Unprompted review
Reply from Sportsbet.io
Hello,
We are saddened to read your negative feedback.
Please be reminded that our team can perform checks when deemed necessary. In your case, the verification and investigation confirmed that your account breached our Terms and Conditions rule 19.1 (https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions).
Your account was subsequentially closed, but you were allowed to withdraw your balance, as explained in our email on August 30th. We kindly refer you to this communication to get the information you need.
Should you be dissatisfied with the outcome, you are more than welcome to file a complaint with our licence Curaçao eGaming.
Best Regards
Your Sportsbet.io Team
Invested Money to scammers !!! Mafia
My brother and I have both invested our money here.
After several verifications, there is no reply and the account is probably blocked.
What a cheek from such a big company that we entrusted our money to and risked it all.
Go to stake goes to bc games except this site, it is the purest nightmare it is still incomprehensible to us that we have to wait so long for an answer let alone for the activation of our account. We want our money. You owe us!
Mafia scammers who need to have their licenses revoked...
21 August 2024
Unprompted review
Reply from Sportsbet.io
Hello,
We are saddened to read your feedback.
We sent you a personal information request so we can reply more accurately.
EDIT: Thank you for sharing further information.
Upon reviewing the situation, we can confirm that your account has been closed indefinitely. Please be reminded that our team reserves the right to request further verification if necessary and close accounts with confiscation of funds should fraudulent activity be detected. Your account breached our Terms and Conditions rule 7.6 (https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions), which we would encourage you to read along with our latest email.
Best Regards
Your Sportsbet.io Team
I'm seeing the same issue as other
I'm seeing the same issue as other users. I made a small amount of money and then my account was locked.
I'm unable to withdraw funds or play anymore.
I had to complete two KYC steps, which I did.
Each time I contact them to confirm that I completed the KYC already at 21.08.2024 (first mail), they send me a new link to the partner website to complete it once again. One response takes an extremely long time.
They're playing games with small amounts of money. Don't trust these scammers; they won't help me anymore.
Be aware of this. Only play on big, old, trusted sites as stake. Live chat, reply in minutes and withdraw instantly.
21 August 2024
Unprompted review
Reply from Sportsbet.io
Hello,
Thank you for the feedback.
We are sorry to read about your negative experience. We have sent you a personal information request to look into your case.
Looking forward to hearing from you.
EDIT: Upon reviewing the situation, we can confirm that your account has been closed indefinitely. Please be reminded that our team reserves the right to request further verification if necessary and close accounts with confiscation of funds should fraudulent activity be detected. Your account breached our Terms and Conditions rule 7.6 (https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions), which we would encourage you to read along with our latest email.
Best Regards
Your Sportsbet.io Team
scam, nut refund deposit
Dear Sportsbet.io Support Team,
I am writing to formally address a concern regarding the suspension of my account and the non-return of my deposit.
I registered on your platform and deposited a total of over 2600 USDT into my account. Following this, I began placing bets. During the use of your platform, I was asked to complete a verification process, which I successfully completed. However, I then encountered additional requirements.
I provided the necessary information for further verification through another resource, which was also completed. Subsequently, I was asked about other accounts with which I am not associated. Despite this, I was informed that my account was linked to these other accounts, and my account was subsequently suspended.
While I understand the importance of asset protection and security measures, I believe that the suspension of my account and the non-return of my deposited funds are unjustified. My deposit of 2600 USDT was made in accordance with your platform's terms of use, and I insist on the refund of this amount.
Please review this matter and return the funds that I deposited into my account. I look forward to your prompt response and resolution of this issue.
Veronika Apostolidi
Account Name: nonzi
25 June 2024
Unprompted review
Reply from Sportsbet.io
Hello Nonzi,
Thank you for submitting your review.
Upon examining your case, we can confirm that your account was permanently closed due to a breach of our Terms and Conditions rule 19.1, as informed by our Player Safety and Assurance Team in their email on July 10th 2024. Please be reminded that we may confiscate funds at our discretion in such cases.
We would kindly ask you to read our last email and our Terms and Conditions (https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions), and hope for your understanding that the resolution in final.
Shall you be dissatisfied with the outcome, you are free to file a dispute with our licence Curaçao eGaming.
Best Regards
Your Sportsbet.io Team
Your balance will be locked forever
I've been playing games in this website, and won decent money and tried to withdraw them all
However they immediately locked, and requested me to verify KYC
Once I finished it, they requested another KYC which is completely same process but diffrent KYC form where I cannot verify KYC because it does not support my ID, supports only passport as the document.
Never trust this website, Stake or Bitcasino.io are even better
8 August 2024
Unprompted review
Reply from Sportsbet.io
Hello,
Thank you for submitting your feedback.
We have sent you a personal information request so we can reply to the review more accurately.
Looking forward to hearing from you.
EDIT: Sadly, we did not hear from you. Although we will not be able to investigate your review further, you can always reach out to us and read our latest communication for clarification.
We would kindly remind you that we reserve the right to ask for further verification accordingly. Please read our Terms and Conditions here: https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions.
Best Regards
Your Sportsbet.io Team
Withdraw Declined / Verification Problem
I opened my my account in 2023 and verified before deposit, In early 2024 they blocked my withdrawal, said I have multiple account (I never had other account or connection with others). Then I provided all the documentation and explanation to their player safety department.
After that they verified my account.
Today once again they refused my withdrawal. My account balance is over 4000 USDT.
Now I am really worried about my money.
26 July 2024
Unprompted review
Reply from Sportsbet.io
Hello,
Thank you for the review and sharing your account details.
We can see that our Player Safety and Assurance team is still in process with your account verification, but we have now asked them to review your previous case as well.
For now, we kindly ask you to follow their instructions and wait for their final decision. Please be reminded that our Player Safety and Assurance team can request further verifications if they have see it necessary.
Your patience and cooperation is appreciated.
Best Regards
Your Sportsbet.io Team
I was bettng there via betinasia and…
I was bettng there via betinasia and hoped that they are serious bookie. I used their services for 2 days - 20 value bets with average bet.....28 dolars! They limited my account after 2 days and pre match/live lower leagues I can bet 2 usdt :D Shame for betinasia to work with softy like this one
20 July 2024
Unprompted review
Reply from Sportsbet.io
Hello Stoyan,
Thank you for the review.
We have sent you a personal information request so we can review your case.
Looking forward to hearing from you.
UPDATE: Sadly, we did not receive more details from you, therefore, we cannot accurately address your issue. Please be reminded that limits depend on sports, events and markets. We would advise to bet on bigger events for larger limits. Should you have any questions, feel free to reach out to our Customer Support team via chat or email (hello@sportsbet.io).
Best Regards
Your Sportsbet.io Team
Winning problem they don't pay
I have opened sportsbet just because they crypto option to deposit and withdraw and I saw it on social media. I was gamling on bet365 before any way I verified deposit and won almost around 3K. Suddenly they accused me with multi accounting and other things which I don't have connections with them and then did investigation I sent them selfie my passport everything to proof them that I'm not involved in all of this but still they accused me and they did not pay me my winnings. But if I was lost no one will accused me this these. They stole my money. Be careful here
11 July 2024
Unprompted review
Reply from Sportsbet.io
Hello,
Thank you for the review.
We have sent you a personal information request so we can address your case accordingly.
UPDATE: As we did not receive any details, we would kindly advise you to read our emails to have a better understanding of the situation.
Moreover, please be reminded that our Player Safety and Assurance team can request further verifications and close your account with no return of balance should fraudulent activity be detected.
We hope for your understanding.
Best Regards
Your Sportsbet.io Team
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