Sport It First Reviews 

5,195
TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

I contacted customer service & received a reply the next day as needed a shirt for a holiday. Ordered a Large true to size. Really good service & delivered in time .

Rated 5 out of 5 stars

Absolutely great experience. My first time buying from Sport it First and truly couldn't recommend them enough, I'll definitely be purchasing from here again. I ordered on 22nd Jan, my trainers got se... See more

Rated 1 out of 5 stars

My very first time using this company and I had a very bad experience. I bought 2 pairs of denim shorts and when it came, the other one was a chinos, I know they run out of stock & purposely sent the... See more

Rated 5 out of 5 stars

Great service, will definitely use again! Initially placed an order, used the wrong payment method, Customer Service were quick to reply and cancel my order. I ordered it again to be shipped to Aust... See more

Company replied

Company details

  1. Clothing Store
  2. Shoe Store
  3. Sportswear Store

Written by the company

Clothing and footwear supplier.


Contact info

4.0

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(5,195)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The Transport Need too Long

The Transport Need too Long, you Write it takes 4-5 Wirkung days and i wait2 weeks, please dont say this when you cant hold this and the Customer Support was also Not very well i ordered at31.03.2025 and i get at12.04.2025

31 March 2025
Sport It First logo

Reply from Sport It First

Hi,

We’d like to thank you for taking the time to write this review. All feedback is highly appreciated, as it enables us here at Sport It First to further develop our products and services.

Kind regards,
Sport It First

Rated 5 out of 5 stars

Confy and supportive.

I'm very pleased with my Brooks trainers and the service from Sport it First. The shoes are comfortable and I'm hopeful they will help my plantar facilitus. I did have to have a couple of attempts to get the right size as this shoe comes up at least a whole size smaller than my usual...something to bear in mind when ordering.

24 March 2025
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Reply from Sport It First

Hi,


We are incredibly grateful that you took the time out to leave us a 5-Star review.


Kind regards,
Sport It First

Rated 5 out of 5 stars

Great prices and fast delivery

Great prices and fast delivery

31 March 2025
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Reply from Sport It First

Hi,


Thank you so much for taking the time to leave us a five star rating. We hope to hear from you again.


Kind regards,
Sport It First

Rated 5 out of 5 stars

Lovely shoes

Lovely shoes. Delivered on time.

31 March 2025
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Reply from Sport It First

Hi,

We really appreciate you taking the time to share your rating with us.

Kind regards,
Sport It First

Rated 5 out of 5 stars

Lovely trainers

Lovely trainers. Fast delivery I'll shop again.Have you got direct count please for my next order.

29 March 2025
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Reply from Sport It First

Hi,


We really appreciate you taking the time to share your rating with us.


Kind regards,
Sport It First

Rated 5 out of 5 stars

5starsre

Fast shipping and exact item

29 March 2025
Sport It First logo

Reply from Sport It First

Hi,


We are incredibly grateful that you took the time out to leave us a 5-Star review.


Kind regards,
Sport It First

Rated 5 out of 5 stars

Item arrived as advertised

Item arrived as advertised.
Carrier delivered to specification.
Great advanced communication and tracking .
Decent prices .

22 March 2025
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Reply from Sport It First

Hi,

Thank you so much for taking the time to leave us a five star rating. We hope to hear from you again.

Kind regards,
Sport It First

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great product

28 March 2025
Sport It First logo

Reply from Sport It First

Hi,

We really appreciate you taking the time to share your rating with us.

Kind regards,
Sport It First

Rated 5 out of 5 stars

Excellent price for my asics trainers

Excellent price for my asics trainers. Kept updated at every way up untill i got them delivered

21 March 2025
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Reply from Sport It First

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Kind regards,
Sport It First

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Brilliant price and shoes in mint condition. My hubby was one happy chappy. Will definitely purchase from here again.

27 March 2025
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Reply from Sport It First

Hi,

Thank you so much for taking the time to leave us a five star rating. We hope to hear from you again.

Kind regards,
Sport It First

Rated 5 out of 5 stars

All good

All good - quick as well.

18 March 2025
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Reply from Sport It First

Hi,

We really appreciate you taking the time to share your rating with us.

Kind regards,
Sport It First

Rated 1 out of 5 stars

Back of the trainer fell apart inside…

Back of the trainer fell apart inside after a week

18 March 2025
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Reply from Sport It First

Hi,

Thank you for your review.

Please contact us at support@sportitfirst.co.uk and a member of our customer service team will be happy to help.

Kind Regards,
Sport it first

Rated 1 out of 5 stars

Don’t recommend using this website at…

Don’t recommend using this website at all. They sent a completely different colour blue T-shirt to the one in the picture then when I contacted customer service their response was you ordered blue and that’s what you were sent when I showed them the difference they then said I ordered light blue which I hadn’t, I sent a screenshot of my order and also the description on the website which said vibrant blue they are using a photo of different colour T-shirt to what they are sending (Picture on website The North Face TNF blue and sending federal blue). Customer service completely refused to accept responsibility and stated I’d still have to incur the return fee even though I was sent wrong item. Would never use these again would rather spend couple of extra pounds and go with a reputable company.

1 April 2025
Unprompted review
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Reply from Sport It First

Hi,

Thank you for your review.

Please contact us at support@sportitfirst.co.uk and a member of our customer service team will be happy to help.

Kind Regards,
Sport it first

Rated 1 out of 5 stars

Do not buy

Do not buy, purchased goods via Ebay and received a lousy excuse that item was damaged when plenty in stock

Reply to Sport it first.

Why haven't you cancelled your listing.

31 March 2025
Unprompted review
Sport It First logo

Reply from Sport It First

Hello,

Thank you for your review.

Following further investigation with our warehouse team, we have been informed that the product is defective and unfortunately not fit for shipment.

As it was the last one in stock, we had to cancel your order and we have issued a full refund for your order.

Kind regards,
Sport it First

Rated 4 out of 5 stars

Well packaged and very fast delivery

4.5/5 If they had offered a knocking in service I would of probably given it 5 stars

18 March 2025
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Reply from Sport It First

Hi,


Thank you for your great review!


Kind regards,
Sport It First

Rated 5 out of 5 stars

Bought asic boots for my daughter

Bought asic boots for my daughter. She said they are very comfortable and light. Quick delivery and no problems

21 March 2025
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Reply from Sport It First

Hi,


Thank you so much for taking the time to leave us a five star rating. We hope to hear from you again.


Kind regards,
Sport It First

Rated 5 out of 5 stars

not bad

not bad,good

19 March 2025
Sport It First logo

Reply from Sport It First

Hi,


We are incredibly grateful that you took the time out to leave us a 5-Star review.


Kind regards,
Sport It First

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