Sporting Index Reviews 162

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Liars and scammers. Will let you deposit money and then block you and will stop you from withdrawing your money Stay away please Update : Provided physical card image and full bank statements... See more

Rated 1 out of 5 stars

Absolutely terrible service and continually cannot make a deposit ended up going elsewhere. Also live chat staff were rude and really slow and of course no manager to talk to just to make a change AVO... See more

Rated 3 out of 5 stars

As I said in a previous review, website is shocking, sometimes works, not other times. Today on Saturday, busy day I would imagine for business. Problems with site, come back later or phone. Strange h... See more

Company replied

Rated 1 out of 5 stars

Scam company. Let you sign up, deposit the money and place a bet for a 'free bet offer', then immediately cancel those offers before you can redeem them. Customer service is also rubbish. Plent... See more

Company details

  1. Betting Agency

Written by the company

Sporting Index is recognised as the world leader in sports spread betting, a market it pioneered and has led for 25 years. It provides the most thrilling live sports betting experience for the discerning punter.


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1.6

Bad

TrustScore 1.5 out of 5

162 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

As bad as Spreadex

As bad as Spreadex. Wish I'd never bothered with the fixed odds side. The odds are atrocious especially football and the limits derisory. And if you beat them they soon limit you
Stick to spread betting and leave fixed odds to to the EXPERTS.

Ps 2001 called and wants its website back. HTML isn't the go to thing anymore lol

6 March 2021
Unprompted review
Sporting Index logo

Reply from Sporting Index

Good morning Dean,

Thank you for leaving your feedback. If you could contact us on email at enquiries@sportingindex.com or by calling 0207 840 4050 we would be happy to look at your concerns?

Many thanks

Iain McKay
Head of Customer Services
Sporting Index

Rated 1 out of 5 stars

A few years ago I won quite a large bet…

A few years ago I won quite a large bet with this company around £7/8k. They accepted the bet before the event the event ran and afterwards they told me due to a pricing error they won't be paying me, i asked at the time have all bets been void from the event then for other people who would have lost there money will they be told about the pricing error and be given a full refund and they wouldn't tell me so they could have just voided the winning side. This had also happened to a friend of mine using Sporting Index. I spoke to a manger at the company after and he offered me a few hundred pound to not follow up on this i declined and never saw a penny, If you want to bet money and then know afterwards if you do well there's a chance you're not going to get paid i would highly recommend Sporting Index as they offer that.

16 February 2021
Unprompted review
Sporting Index logo

Reply from Sporting Index

Hi Chris,

Thank you for your comments. It may be difficult after such a long time, however if you would like us to review this situation again please email enquiries@sportingindex.com with your name and account number and we will be happy to take a look.

Kind regards

Iain McKay
Sporting Index Customer Services

Rated 2 out of 5 stars

Awful Odds platform

OK, I give honest reviews.
I gave myself a short holiday from the platform through frustration of the software.
Then they send me an email to say are you happy gambling.

So the real truth is I'm happy, however not with your Odds software which is beta, circa 1990.

1. You will never be able to place a bet on a horse race if the advertised off price has gone. The market just disappears, let's say the Grand National is two minutes late off, you have no chance of getting a bet on.

2. The cash out on odds is a laugh.
Example. £25 win on a even money pre race. 2 minutes before the off, 4/6, offer... £17. That's a joke right?

3. Sometimes your never ever sure your bet is taken, it gives no indication a trader maybe checking it... So you may inadvertently hit enter twice.. DON'T!
You will find you have 2 or 3 bets stacked for the same bet.
See 2 to try and get out.

4. The update on "in play scores and cash out" is very very slow, you try n cash out when the scores are in your favor? Not a chance.

So SI don't assume people who may leave or holiday from your platform have issues, look closer to home at the service you offer.

I gave two stars for the indices part of the platform, They are just about OK but nothing to right home about.

User SKU61

15 February 2021
Unprompted review
Sporting Index logo

Reply from Sporting Index

Hi Keith,

Thank you for taking the time to leave your feedback, this is really appreciated. Your comments have been forwarded to the relevant internal departments.

Kind regards

Iain McKay
Sporting Index Customer Services

Rated 1 out of 5 stars

LOST £70.000 TO THESE FRAUDERS STAY WELL CLEAR OF THESE SCAMMERS

i invested £70.000 with sports index which is part of the sporting index group , these crooks have stolen my money , they are are running a scam and fraud to take your money, they will offer bounses to get you to go into the scam investment then hold your money to ransom and will refuse to release your funds unless you pay there made up fees with high presure sales calls from simon hunt who is nuthing more than a high presure sales man , you will loose your money saty clear of this group of sporting index and sports index io of compaines

9 February 2021
Unprompted review
Sporting Index logo

Reply from Sporting Index

Hi Marc,

Please be assured that Sports Index is not related in any way to Sporting Index or the Sporting Group; neither do we have anyone working at Sporting Index with the name you have mentioned.

Kind regards

Iain McKay
Sporting Index Customer Services

Rated 1 out of 5 stars

They should change their name to Unsporting

They are threatening to take me to court I sincerely hope they do because they owe me money. They are dishonest and irresponsible. I have all the proof which I'm happy to share. I just hope they have not deleted all the phone calls.
If you would like to see the proof let me know.

27 January 2021
Unprompted review
Rated 1 out of 5 stars

***The website is from 2003 by the…

***The website is from 2003 by the looks of it and the prices are so bad it's not worth entertaining. Check oddschecker if you need confirmation how bad they are. Advertising on oddschecker and then going worst prices around is pointless. Football is especially bad

14 January 2021
Unprompted review
Sporting Index logo

Reply from Sporting Index

Hi Stevie,

Thank you for taking the time to leave your feedback - this is really valuable to us, and has been escalated to the relevant departments for their consideration.

Iain McKay
Head of Customer Services

Rated 1 out of 5 stars

I understand they're primarily spread…

I understand they're primarily spread betting but their fixed odds are not good. Firstly no live feed so if I place a bet I have to go watch it elsewhere. How can you not show UK horse racing in 2021??
Secondly no Best odds guaranteed and thirdly and most importantly the odds are truly truly terrible. If you check an odds comparison website you'll see they are never ever top price on football. They're always near the rock bottom. No idea why they bother with fixed odds if they're not going to give any value. If you see a team 4/6 they'll be 4/7 you can bet on it

Don't bother. I can only imagine the great rating are from people who have been asked for reviews knowing they'd give great feedback

6 January 2021
Unprompted review
Sporting Index logo

Reply from Sporting Index

Hi Ray,

Thank you for your comments. In relation to streaming, this is something that we are working on and hope to have live on site soon. I have passed on your other comments internally, and again we appreciate your feedback.

Iain McKay
Head of Customer Services

Rated 5 out of 5 stars

Very honest

Very honest. More importantly caring. Accidental big deposit. Rang them after withdrawing excess amount and they said they could not do anything as I had already withdrawn so I would have to wait 3-5 working days. But then they rang me up following day and exceptionally cancelled withdrawal and sent me back the extra funds on the same day. Words not enough to praise customer service. We all lose to bookmakers, it's just a question of losing small as betting is a mug's game. Frankly, I'd rather lose to Sporting Index. Good people.

23 October 2020
Unprompted review
Rated 1 out of 5 stars

They are perhaps the worst possible…

They are perhaps the worst possible organisation . They suspended the online activity after I made some profits. Wouldn't recommend them .
Customer service was absolutely awful to say the least. Rather than explaining the reasons just wanted me to close me account.

9 October 2020
Unprompted review
Sporting Index logo

Reply from Sporting Index

Good morning. I am sorry that you are unhappy with the service you have received here. Please contact us again by email quoting your account number and we will be able to review the response that you received.

Sporting Index Customer Services

Rated 4 out of 5 stars

Sporting Index have asked me for my…

Sporting Index have asked me for my comments in public
I am quite happy with their service . I have had no problems over the last 15 years plus.I would recommend them .However I think they are no better or worse than their competition.
My major gripes are that they are very slow in listing the new spread after suspension when betting "in play" and the spreads are often I think wider than what is reasonable.

3 September 2020
Unprompted review
Rated 5 out of 5 stars

Never had a problem with SI

Never had a problem with SI. Get regular emails with bonuses fine company. Wish there was no stop loss of the total goals market tho but just a small gripe. Oh and the odds on the sports side could be better but overall good betting site

2 September 2020
Unprompted review
Rated 1 out of 5 stars

going down hill

I have been client of SI for over 25 years. The service in general has been fine. The new app is a retro step, too many issues to explain but one stands out and that is ability to bet when low in funds but even worst case downside does not turn funds negative...'computer says no syndrome'.

the betting offers are fun but you are boxed in so usually not worth it - like betting with a hand tied behind your back.

2 September 2020
Unprompted review
Sporting Index logo

Reply from Sporting Index

Thank you for taking the time to provide your feedback Anthony, it is appreciated. One of the team will contact you shortly to see if we can address some of the issues you have raised.

Sporting Index Customer Services

Rated 5 out of 5 stars

I have been using sportingindex for…

I have been using sportingindex for over 25 years, initially through the telephone operations and then online. Throughout that time I've enjoyed the ability to bet on a variety of intuitive markets, both pre match and in play.
If there ever had been a need to contact the customer service team everything has been handled professionally and efficiently.
I would personally recommend the service for anyone interested in moving their betting onto a different platform with a spread edge. Always remember though to bet within your limits and control what you spend.

1 September 2020
Unprompted review
Rated 5 out of 5 stars

Great product all round

Great product all round. Interesting markets covering pretty much anything you’d like a bet on. No bets refused,,. all you need to win is to outwit SI’s market setters !!,.
If you fancy fixed odds betting pop over to SI odds markets,.. all u need in one place

1 September 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Puts up horse racing spreads early in the morning and, within reason, doesn't refuse bets, unlike the most well known rival spread betting firm.

1 September 2020
Unprompted review

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