SPOODIES UK LTD Reviews 54

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

A wonderful company to purchase from! High quality products - especially their enclosures. I only wish they made even bigger versions! Top class customer service as well, they really do go out o... See more

Rated 5 out of 5 stars

I’ve had 3 jumping spiders from Spoodies and their customer services and after sales support is phenomenal! They reply so fast when you have a question about anything and they don’t make you feel stup... See more

Rated 5 out of 5 stars

Absolutely top service, I've made two ordered from here one for our beautiful jumping spider, who arrived safely and with everything she needed to get going. A really good size and a happy inquisitive... See more

Rated 5 out of 5 stars

Absolutely over the moon with my 2 new spoods! Beautiful and healthy spiders, came with amazing quality starter enclosure and accessories. Even included some cute freebies- always fun! And beautifully... See more

Company replied

Company details

  1. Pet Store

Written by the company

Welcome to Spoodies UK Ltd (16755480) – your family-run home business for all things jumping spiders and their accessories! We are a passionate, close-knit family dedicated to celebrating these fascinating arachnids and supporting their care with high-quality information, resources, and custom-made products. Our journey began as Spoody Liscious UK, but on 1st September 2022, We proudly rebranded to Spoodies UK Ltd, joining forces with another like-minded company to bring even more innovation and excitement to our community. This new chapter allows us to expand our range of unique products and services while continuing to uphold our family values and personal approach. One of our specialties is custom 3D-printed enclosure items, designed with care to suit the unique needs of your jumping spiders. Every piece is not only functional but also crafted to add charm and beauty to your spider’s home. We believe that every spider deserves a habitat as special as they are. Quality and customer satisfaction are at the heart of what we do. From product design and manufacturing to customer service, our family personally oversees every step of the process, ensuring that you always receive the best possible experience. We invite you to explore our website, learn more about jumping spiders, and discover our custom accessories made with love and expertise. Together, let’s celebrate and protect these extraordinary creatures!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Perfect as always

Perfect as always. Lovely company to deal with, fast delivery but most importantly, they supply stunning and healthy spiders! Thank you once again 🖤🕸️

10 February 2026
Rated 5 out of 5 stars

Calnt go wrong

I wouldn't go anywhere else as customer service is brilliant, if they can help they will and if not they will try to work around it. There products are clean, fresh and well packed for delivery ,its my go to place for live food, and expect will for a long time

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful help and really nice …

Wonderful help and really nice and helpful on enquiries also my little one arrived safe and good health. Def be buying again and amazing website and adored the packaging too so sweet and if I have give 5 star be worth 100 stars.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

chuffed!

Not my first time buying from here, and most definitely won’t be my last! I got two gorgeous Spoodies with the Spoodie Starter Bundles. The original enclosures were out of stock, but I was offered the coffin ones instead — which make a cool set up! The ledges I was sent out were also such a nice touch, they look lush.
Communication was amazing , kept me informed every step of the way.
I couldn’t recommend this company enough.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company!

Fantastic company!
Got my boy from them today and he is amazing, so well packaged and cared for intransit!
Super customer service, and grateful for my little freebie!
Top spoods!
Will definitely be ordering again.
Much spoodie love!!!

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful Spiders

Amazing! Purchased a beautiful girl and she arrived next day safely! Came with a free gift and was packaged great, Thank you!

26 September 2025
Unprompted review
SPOODIES UK LTD logo

Reply from SPOODIES UK LTD

:) thanks holly for an amazing review, it always makes us smile when we know our customers are happy with their products.

Rated 5 out of 5 stars

Now new website spoodies.com

Now new website spoodies.com
Not my first time using this company as just as last time the products are top notch and actually have unique items rather than just the same stuff everyone else sells.
The communication was excellent and my order was posted out quickly both times I've used them.
Absolutely I will be back for more

5 September 2025
Unprompted review
SPOODIES UK LTD logo

Reply from SPOODIES UK LTD

🌟 Thank you for your amazing review! 🌟
We’re so grateful for your kind words and thrilled to hear about your positive experience with us. Feedback like this motivates our team to keep delivering the best service possible.

Your trust means the world to us, and we look forward to serving you again soon. 💙

#CustomerLove #TrustpilotReview #ThankYou

Rated 5 out of 5 stars

Great communications, healthy pets, sorted.

Great communications, including that my jumpers wouldn’t be posted until Monday (ordered just before the weekend). I wouldn’t want to have live animals in the postal system over the weekend so didn’t expect them to go out so the communication was a nice bonus.
Our spiders arrived safely and well packaged and are now happily exploring the new homes sent with them.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Ordered one spider then decided to get…

Ordered one spider then decided to get a 2nd they sent them both together didn’t charge me twice for delivery very friendly spiders In amazing condition and love the little houses they sent with them

4 March 2025
Unprompted review
SPOODIES UK LTD logo

Reply from SPOODIES UK LTD

💬 We love hearing from happy customers!
A huge thank you for sharing your positive Trustpilot review with us. Your support not only makes our day but also helps others feel confident in choosing us. 🙌

We’re committed to keeping up the great work and can’t wait to welcome you back again soon. 💙

#ThankYou #TrustpilotFeedback #HappyCustomers

Rated 5 out of 5 stars

Great service

I received my jumper Very quickly . Very happy with the little guy. Great packaging and great little starter home included as well a few another bits. Highly recommend. Very helpful and quick response to the questions I asked. Thank you so much.

23 February 2025
Unprompted review
SPOODIES UK LTD logo

Reply from SPOODIES UK LTD

Thank you so much, Stacey, for the 5-star rating! We are thrilled to hear that you received your jumper very quickly and are happy with it. It's great to know that you appreciate the packaging and the included starter home. We're glad to hear that you found our service helpful and responsive. Thank you for the recommendation!

Rated 5 out of 5 stars

Over the moon

Absolutely over the moon with my 2 new spoods! Beautiful and healthy spiders, came with amazing quality starter enclosure and accessories. Even included some cute freebies- always fun! And beautifully presented packaging, I always worry about shipping live animals but it's clear every care has been taken to ensure the safety of these little guys. Would recommend :) thankyou!

25 February 2025
Unprompted review
SPOODIES UK LTD logo

Reply from SPOODIES UK LTD

Dear Alice,Thank you so much for your lovely review and for rating us 5 stars! We are delighted to hear that you are absolutely over the moon with your new spoods. It's fantastic to know that you found them beautiful and healthy, and that you appreciated the quality of the starter enclosure, accessories, and freebies. We are glad that the packaging ensured the safety of the little guys during shipping. Your recommendation means a lot to us. Thank you! Warm regards, Nathan

Rated 5 out of 5 stars

Great service

Great service. Brilliant quality decor. Really good choices of unique products and colours. My favourite place for jumping spider decor.

14 March 2024
SPOODIES UK LTD logo

Reply from SPOODIES UK LTD

Thank you, Ashley, for your wonderful 5-star rating! We're thrilled that you enjoyed our great service, brilliant quality decor, and unique product selections. We're happy to be your favorite place for jumping spider decor! Your feedback is truly appreciated. |

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