The personalised gift box containing wine x 2 was lovely and dispatched to courier very quickly. Only issue was DPD changing date without much notice. Not leaving with neighbour. Then reverted back t... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I purchased a personalised Aperol Spritz Hamper for a friend’s 50th after receiving one as a gift myself. Absolutely stunning product with amazing service from the SpiritSmith sisters. All of t... See more
I’ve bought gifts from SpiritSmith for both friends and clients, and every single time they’ve been absolutely perfect. Each one was completely tailored to my vision, and they nailed it every ti... See more
Company replied
Lovely gift, I ordered a personalised box with gin I did actually change the order from original order and staff were very accommodating in helping me go through options. Unfortunately when the gift... See more
Company details
Written by the company
Searching for something special? Look no further. Our beautiful personalised hampers & curated gift sets are the perfect gift for anyone in your life – including you! Whether you’re looking for a personalised gin gift set for her, filled with delights and the finest small batch bottle of gin, or a whiskey gift set for him, containing everything he will need to make that glass of whiskey in the evening just perfect, we have something for every possible person and for any occasion. We all have our favourite tipples and our favourite places to drink them. We enjoy them not just for the taste, but how they look and feel and because they provide an ambience, or social setting that makes us feel that ‘this is our place’ and we feel welcome. SpiritSmith aims to bring a gift to our customers and their loved ones which brings a bit of that ambience and social atmosphere home. As a busy family run business, we know the importance of having a network of great people around us, providing support, love and friendship. Lets be honest, as family life doesn’t always give us the chance to get out to our favourite places as much as we might like, more and more we are inviting our network of people to enjoy a drink with us at home. and here arrived SpiritSmith! Make them feel truly special today and gift them something personal. Send your message with a bottle…
Contact info
16 Deardengate, BB4 5QJ, Haslingden, United Kingdom
- +44 (0)333 090 8769
- joanna@spiritsmith.co.uk
- spiritsmith.co.uk
4.8
Excellent
222 reviews
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Beautiful gift
Easy ordering. Speedy delivery. Beautiful gift. Perfect wrapping. Lovely touch by leaving a little message on a card in the box for our friends 60th birthday gift.
14 March 2023
Reply from SpiritSmith - Personalised Gifts
Katharine, thank you so much for your review. We sincerely hope that every one of our gifts lands with a smile for both the recipient and the gifter. Thank you so much for taking the time to leave us a review, it means the world to us that you did.
Reply from SpiritSmith - Personalised Gifts
Elly, thank you so much for taking time to leave us a review. Feedback is invaluable and we are thrilled you liked the quality of our product. The SpiritSmith Team
Great gift, great customer service
The product and packaging was lovely. We also had a hiccup with the delivery which the team fixed immediately. I would definitely recommend!
8 March 2023
Unprompted review
Reply from SpiritSmith - Personalised Gifts
Ben, thank you so much for your reviews. When everything runs 100% smoothly its great, but means we don't get to interact with our customers. Sometimes the hiccups are little blessings in disguise. Thank you so much for taking the time to leave a review. It means the world to us here at SpiritSmith
Reply from SpiritSmith - Personalised Gifts
Alexander, thank you so much for taking the time to leave us a review. As a small business they have a huge impact and every single one is read out in our office. They make our day!
Easy to order and delivered on time
Easy to order and delivered on time. Nicely packaged.
11 March 2023
Unprompted review
Reply from SpiritSmith - Personalised Gifts
BuzzBea, thank you so much for taking the time to leave us a review. Every single reviews helps us build trust with our customers. Thank you for being a part of supporting small business.
Great service
Bit late review but Spiritsmith were very helpful and the recipient of the gift loved the presentation. Would definitely recommend and use them again
15 December 2022
Reply from SpiritSmith - Personalised Gifts
James thank you so much for leaving us such a lovely review. They are absolutely crucial to a small business to build trust and every review makes our day. You might be the one that pushes us up to 4.9 out of 5 so thank you thank you thank you from all of the team here at SpiritSmith
I ordered a hamper as a 50th gift for…
I ordered a hamper as a 50th gift for our cousin and he was delighted with it. The customer service was great from the team and the product arrived earlier than I had thought it would.
I would thoroughly recommend this small business.
6 March 2023
Unprompted review
Reply from SpiritSmith - Personalised Gifts
Hi Louise,
Thank you for taking the time to leave us a review, as a small business every review we receive means so much to us. Great to hear that you would recommend us! Thank you for choosing to shop small with SpiritSmith.
Kind regards,
Laura
Reply from SpiritSmith - Personalised Gifts
Hi Richard,
Thank you so much for leaving us a review. As a small business every review we receive means the world to us, thank you for choosing to shop small with SpiritSmith.
Kind regards,
Laura
Easy to contact resolution focussed
5 March 2023
Reply from SpiritSmith - Personalised Gifts
Hi Joanne,
Thank you for choosing to shop small with SpiritSmith, every review we receive means so much to us.
Kind regards,
Laura
Would use again for special gift
Quick deliver, great communication and lovely personalised gift
14 March 2023
Unprompted review
Reply from SpiritSmith - Personalised Gifts
Hi Ali,
Thank you for taking the time to leave us a review, as a small business every review we receive means so much. Pleased to hear that you are happy with your gift.
Kind regards,
Laura
Brilliant company, great service
10 March 2023
Unprompted review
Reply from SpiritSmith - Personalised Gifts
Hi Andy,
Thank you for taking the time to leave us a review, as a small business every review we receive means so much to us. Pleased to hear you are happy with your experience.
Kind regards,
Laura
Perfect gift
The website was great, very easy to navigate. We ordered as a gift. Delivery on time, presentation wonderful. Our friend loved it.
6 March 2023
Reply from SpiritSmith - Personalised Gifts
Hi Brian,
Thank you for taking the time to leave us a review, every review we receive means so much to us as a small business. It's great to hear the positive feedback with regards to our website navigation. Pleased to hear that your friend loved his gift!
Kind regards,
Laura
Great service
The ladies at Spiritsmith were so helpful. The quality of the gifts is excellent. Would highly recommend
4 March 2023
Unprompted review
Reply from SpiritSmith - Personalised Gifts
Hi Maureen,
Thank you so much for taking the time to leave us a review, as a small business this means the world to us. Great to hear that you are pleased with your gift ordered! Thank you for choosing to shop small with SpiritSmith.
Kind regards,
Laura
Opted to click and collect
Opted to click and collect, very quick to respond, received a call to confirm collection, super efficient, accommodating, friendly and helpful. Beautifully presented, unique gift. Wouldn’t hesitate in recommending and will definitely order again.
27 February 2023
Reply from SpiritSmith - Personalised Gifts
Hi Donna,
Thank you so much for taking the time to leave us a review and for shopping small with us. It's great to hear that you are happy with the service received and will shop with us again. We hope your recipient loved their gift!
Kind regards,
Laura
Lovely presentation box and beautifully…
Lovely presentation box and beautifully packaged.
3 March 2023
Reply from SpiritSmith - Personalised Gifts
Hi Denise, Thank you so much for taking the time to leave us a review! So pleased to hear that you were pleased with your gift and how it was presented.
Very well priced and quick delivery
Very well priced and quick delivery. Retirement present that I’m sure will be well received (by a gin drinker)!
27 February 2023
Reply from SpiritSmith - Personalised Gifts
Hi Sara,
Thank you so much for taking the time to leave us a review, so pleased to hear that you were happy with your gift. We hope your recipient loved their gift!
Personalised hamper experience
1st class service from start to finish. Would highly recommend.
16 February 2023
Unprompted review
Reply from SpiritSmith - Personalised Gifts
Thank you so much for taking the time to leave us a review, pleased to hear that you had a great experience and would recommend us. We hope your recipient loved their gift!
service that made a difference
I bought a gin set for a 40th birthday gift and unfortunately the gift box arrived slightly damaged which I appreciate would like have happened in transit. However I contact Spiritsmith with a photo of the damage and the service was fantastic. I got a response in minutes with a solution of how they would send a new box which arrived the next day. It felt like they really cared about putting the issue right.
20 February 2023
Unprompted review
Reply from SpiritSmith - Personalised Gifts
Andrew thank you so much for taking the time to leave us a review. We do want all our customers to be delighted with their gifts, not just like them. It's awful when things arrive and they are not up to scratch. So glad we could get this resolved for you in time for the occasion you needed it for. Thanks again Andrew, reviews really do make a huge difference to our small business from all at Team SpiritSmith
Absolutely top class.
This is an absolutely fantastic present for any vodka lover. My present recipient actually screamed....with delight.
16 February 2023
Reply from SpiritSmith - Personalised Gifts
This review has completely made our day here at SpiritSmith! Thank you so much for taking the time to let us know your recipient loved their gift. Cheshire cat grins all over the place here
3rd time ordering in a matter of days
3rd time ordering in a matter of days, could not be happier with how it went. Pippa in their office was really helpful and sorted my query with no issues.
12 February 2023
Reply from SpiritSmith - Personalised Gifts
Gordon, thank you so much for your review. You taking the time to do this really means the world to us. Thank you for being such a wonderful customer to our small business :) Pippa
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