Just ordered my first order with spicy joes , fantastic customer service via email. I can not wait to receive my order and try them out and Nige sent them the same day as my order was placed. I will l... See more
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Spicy Joes supply wonderful fresh spice and herbs imported from all over the world. We make our own spice blends to authentic recipes that will help you cook restaurant quality dishes. We sell salts, peppers and all types of chillies, including the hottest in the world "The Carolina Reaper". All of our products are 100% natural, no additives, preservatives or colourings are used.
Contact info
Ash Court, CV22 6EL, Rugby, United Kingdom
- 01788 439538
- info@spicyjoes.co.uk
- spicyjoes.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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The restaurant style tikka blend is…
The restaurant style tikka blend is unbelievably good! Firm favourite in my house so much so that I have placed an order for 5 to stock up! Absolutely delicious 🤤
Excellent service
Order received within three days. Excellent service and good communication throughout. Will definitely use Spicy Joes again.
Give them a go.....
I have amended my original review which wasn't complimentary but when a small family company does it's very best to put things right you have to take your hat off to them. My thanks to Nigel and his 'turmeric' team for sorting things out so promptly and for the excellent level of communication. The Pakora blend was also greatly appreciated.
Fantastic service
Fantastic service, my address way missing from my order for some reason and they called me directly to get it sorted. Great products and Al’s recipe’s are literally the best on the internet for BIR curry! 😋
Five star service
Five star service, highly recoomended, top quality products.
Alls well that ends well
After an initial hick up in not receiving goods, it has not been resolved, Down to a handling error, Happy to say Nigel was all over it to make sure I got the missing pack( plus a bit extra) So thank you , very happy now.
Fresh spices at great prices
Fresh spices at great prices, if you like hot pickle mr Vikkis king naga is the one, excellent Spicy joes
Absolutely delighted with my orders and…
Absolutely delighted with my orders and the swift service received from this company. Excellent customer service and I highly recommended this company. Many thanks.
Just what i needed
Just what i needed, saves buying all individual spices.
Orders 7th Jan
Orders 7th Jan, chased several times for an update as not received including text message. Processed a chargeback today.
Previous orders have also been late but do receive them after chasing but not this time
+===========
I emailed 4 times over the course of the month and text, I appreciate you have now dispatched the order. But every order I have made to date goes through the same rigmor. I will close the chargeback but the review I’m afraid is a fair reflection of the experience. Regards

Reply from Spicy Joes
Great customer relations
Sent an order in on 4 January and it is now 6 February and we have still not received our order. We have sent numerous emails and they have not had the courtesy of any answer. Also sent emails to Al and still no answer.
We spent £20. What a waste.
Spoke to Nige at Spicey Joes, they had a computer issue and lost info. 2 days later I have my order in full plus a couple of extras free. Well done for customer relations 5 star now.
A very amateurish company....
Items ordered are ok
Delivery was ok
So why a 1 * review.....
On arrival a sticker on the invoice invited me to give Spicy Joe a good review on Trustpilot, in return they would send me a free gift.
I don't need a "free gift" ( read as bribe ) to give a good review.
If I'd read the reviews on Trustpilot I wouldn't have ordered.....the disgusting replies to peoples reviews by Nige make the experience very poor.

Reply from Spicy Joes
Order arrived
Order arrived, i'm so pleased because there was a delay due illness i was given extra spices that i will enjoy, Thank you so much Nigel i will recommend and i will use again. 👍
Long delay
Placed an order, nothing arrived, sent an email which was ignored, sent another email which again was ignored, no order received, and being totally ignored when asking about it. Eventually got sorted when I posted a bad review on here. As the items did arrive, I have upgraded the review from 1 to 3 star

Reply from Spicy Joes
Quickly resolved order issue
Order placed Jan 11th and confirmation received.
Now Jan 31st and still no products, nor even a dispatch email.
Have emailed the info@ address twice to ask for an update and just been ignored......
There seem to be both very good and very bad reviews, so I assume it's pot luck what service you receive. I gambled and obviously lost.
Bad review posted after feeling ignored, however have since had a phone call from the owner. Order was sorted within minutes with freebies as an apology.
It's a small company and I'd strongly advise using the phone no., rather than the impersonal approach of sending emails....
Great products
Great products, spoke with them on the telephone today and they gave me sound advice regarding spice blends/mixes and recipes. Highly Recommended 10/10
Jeff.
Top class spices
Every product that I have ordered from Spicy Joes has been first class.I can highly recommend this company.
Fantastic, helpful & swift service!
Fantastic selection of spices,Spicy Joes has made making a curry and absolute pleasure. Very authentic tastes and amazing customer service. Thank you! I can't wait to try them all.
Benjamins review
Hi to anyone just checking out these beautiful spices I’ve been a customer now for a while and only just got round to writing this review if you like your curries and marinading meat to experiment in your kitchen like I have many a times then you are in the right place as I’m satisfied with my results I get in my kitchen . Keep up the good work AL and happy new year
Excellent customer support
Excellent customer support when I queried a delivery schedule. Not only got my package the following day, but I got recipe advice from the bloke on the phone too! The quality of the product is spot on. Will be a regular customer.
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