Spicy Joes Reviews 

416
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the exceptional quality, fresh ingredients, and truly delicious flavors of the various spice blends, which consistently make home cooking taste like an authentic restaurant meal. People also appreciate the prompt shipping options and exceptionally friendly communication provided when placing everyday orders. Some reviewers were not happy with delayed deliveries, noting extended waiting times and difficulties receiving prompt responses when trying to track their packages. A few customers additionally mentioned having to follow up multiple times over several weeks to resolve ongoing issues concerning missing shipments.

What people talk about most

Product

Reviewers highlight positive aspects of product, describing the spice blends as exceptionally flavorful,... See more

Quality

People report positive experiences with quality, highlighting that the ingredients are second to none and... See more

Service

Reviewers mention positive feedback about service, consistently highlighting brilliant support and prompt... See more

Order

Customers consistently note positive experiences with order processes, highlighting simple website navigation... See more

Delivery service

Clients share positive opinions on delivery service, noting fast shipping and prompt arrivals such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just ordered my first order with spicy joes , fantastic customer service via email. I can not wait to receive my order and try them out and Nige sent them the same day as my order was placed. I will l... See more

Rated 5 out of 5 stars

I have bought Spicy Joe’s Tikka blend now 3-4 times and find it so much better than the others blends on the market. I have tried so many before settling on spicy Joe’s I find really authentic. Thei... See more

Rated 5 out of 5 stars

I ordered this coffee mug for my friend who is a curry Buff for Xmas I had excellent communication with Spicy Joes email confirmations etc. the item was ordered on a Friday night the order was proces... See more

Rated 5 out of 5 stars

My second review first was on excellent customer service and despatch.This one is about the product , absolutely amazing like nothing I have had before so easy to use , so well blended, so authentic.... See more


Company details

  1. Online Food Ordering Service

Information provided by various external sources

Spicy Joes supply wonderful fresh spice and herbs imported from all over the world. We make our own spice blends to authentic recipes that will help you cook restaurant quality dishes. We sell salts, peppers and all types of chillies, including the hottest in the world "The Carolina Reaper". All of our products are 100% natural, no additives, preservatives or colourings are used.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

416 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(416)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top serice

Ordered on bank holiday Monday and spices were hand delivered on Tuesday morning. Top service, top spices,

26 August 2025
Unprompted review
Rated 3 out of 5 stars

Buyer Beware

Ordered 3rd July. I have sent 2 follow up emails. I have had no reply to them. I will be starting a bank charge back tomorrow. Won't bother again. Love Al's Kitchen, Im suprised he still supports this slap dash company.
Nigel has been in touch and the spices have now been delivered.

3 July 2025
Unprompted review
Spicy Joes logo

Reply from Spicy Joes

Yes we did get in touch as soon as we realised there was an issue with this order. It was rectified immediately and what this buyer has failed to mention is that not only has he had his spices he has also been refunded in full ! So he is now enjoying free spices. Very, very occasionally mistakes happen and we are only to glad to rectify them as fast as we can. Not such a slap dash company as he calls us, which is totally untrue.

Rated 5 out of 5 stars

High quality spices from Spicy Joes

High quality spices from Spicy Joes. The tikka spice blend from the Als Kitchen range is epic. Also purchased the base gravy blend. Looking forward to trying it. It helps cut out all the cutting, chopping and boiling I would usually do when making base gravy. Looking forward to trying other blends in the Als kitchen range.

20 July 2025
Unprompted review
Rated 5 out of 5 stars

Can't thank Nigel enough I was asked by…

Can't thank Nigel enough I was asked by 2 family members cook currys for a party and a football presentation so needed my spices asap I sent a msg ordered and he has despatched them straight away so again thankyou so much! :)

23 June 2025
Unprompted review
Rated 5 out of 5 stars

After an initial problem with their…

After an initial problem with their order system, they promptly sorted it out.
They then quickly dispatched my order, adding a little extra in the way of an apology for the initial delay.
They are people who can be trusted and care about getting things right.
The products received look fantastic, and I can't wait to try them.

20 June 2025
Unprompted review
Rated 2 out of 5 stars

Ordered 2 als kitchen bassar mix

Ordered 2 als kitchen bassar mix. No sign 2 weeks later. I contacted them and they despatched eventually. Slow service and never arrived on time for our family Curry night. Als kitchen great. Spicy joes not good

23 May 2025
Unprompted review
Rated 4 out of 5 stars

Spice Order

Ordered some Al's Kitchen spice blends. The original order went missing, but after making contact Nige called me and apologised made things right with some free extras.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

From start to finish, everything was perfect
They go 100% to make your shopping experience the best it could possibly be

2 June 2025
Unprompted review
Rated 1 out of 5 stars

Had to send multiple messages to receive products

I finally got my order after 4 message requesting information about my shipment and having to threaten to charge back. In the last message, they insisted it had been sent, despite tracking saying it was awaiting them giving it to the shipment company. The product quality is fine, but you may have to be persistent in order to actually get the products you pay for. Do not expect delivery in under a month's time.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service from spicy joes

Brilliant service from spicy joes. Try them out they offer fantastic products and have great customer service. Have had quite a few products from here before and cannot fault them. Keep up the good work spicy joes and see u again soon

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Ordered on 19th March not received my…

Ordered on 19th March not received my order and had no response from three emails so far , very disappointed as have ordered loads of times in the past with no prob, will be contacting my bank to intervene and very unlikely to order again
UPDATE ON REVIEW , after a few messages got a call back from a very apologetic Nigel, was a mix up on his side , sent out same day and received today with a couple of freebies, as said have used before and never had an issue ...all good now thanks spicey joe!!

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Waiting for Godot

Ordered 13 items on February 12th.
8 weeks later zilch.
Despite 4 or 5 phone calls and a couple of text messages.

Got home last night and, guess what, a parcel from Spicy Joes! My order is complete plus two bonus items - a Balti Mix and a Pakora Mix. Thank you Spicy Joes!
This was my second order from SJ - the first took 6 weeks to arrive and normally I wouldn't have used them again, except that the spice blends were the best I'd ever tasted. My dinner guests were blown away by my curries.

So I now have six new blends to try (with Al's Kitchen videos to match) and may in future post to report progress.

Still puzzled why it took so long - if items were out of stock, why not send them later or give a credit for future orders?

6 April 2025
Unprompted review
Rated 5 out of 5 stars

Wow amazing service

Wow, amazing service. Placed my order at 11am hand delivered at 1:30 same day. Big fan of Als kitchen and Spicy Joes stocks everything you will need for all of his recipes. Brilliant

5 April 2025
Unprompted review

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