SpeedCubeShop Reviews 

6,574
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I always got updates on my order and it arrived way earlier than anticipated. I do wish, though, that there was instructions on how to tighten and loosen the cubes because I tried to figure out how t... See more

Rated 5 out of 5 stars

The cubes were amazing when they arrived the quality for their price was good the cubes did take longer then usual to arrive but when I contacted the company they were very generous and added two cube... See more

Rated 5 out of 5 stars

Shipped quickly. Came just as pictured. Love it. Bought it for myself and look forward to buying more as gifts for others. And good customer service and care.

Rated 5 out of 5 stars

Very good communication, fair pricing, and amazing customer support. A rubiks cube came damaged and within a day of requesting an exchange i received a confirmation and a return slip through email. Th... See more

Company details

  1. Toy Store
  2. Game Store
  3. Hobby Store

Written by the company

Speed cubing's most trusted speed cube retailer since 2009. Free shipping and easy returns available. Based in the USA.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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4.8

All reviews

(6,574)

370 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

I was missing a very small, but important part for an MGC 6x6 cube and was able to find it easily at the SpeedCubeShop.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I’ve ordered from here a couple times for cubes and accessories and always been very happy with the result. A while back I was gifted an MGC Squan and one of the edge pieces had snapped while trying to change the tiles from yellow to black. I messaged the team at speed cube shop and they were able to send me the exact piece and now I can cube again! Huzzah!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Been buying speedcubes here for a while…

Been buying speedcubes here for a while now and honestly wouldn't go anywhere else. The website makes it genuinely easy to find what you're looking for. Good filtering, clear product info, no nonsense. Customer support has been solid every time I've needed them. These guys have been in the game longer than pretty much anyone, and it shows.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service!

I had an outstanding experience with this company. Although my items were backordered, they kept me informed every step of the way with clear, honest communication regarding my order. What truly stood out was their proactive approach with an exceptional solution to ensure I received the new items on time, along with expedited shipping. The kids were very happy with the items!

Overall, I couldn’t be more satisfied. It’s been a long time since I’ve experienced this level of customer service, care, and courtesy from online vendors. Highly appreciated and highly recommended!

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Awesome support team

I recently ordered some cubes to add to My ongoing collection. I have ordered from Speedcubeshop for many years and only had one order come late. I called your support team and spoke with Steve and he was super polite and was able to split my order and I wouldn't have to pay the additional shipping costs. Amazing website and team will continue to shop here.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Best Cubes out there

We have purchased cubes from SpeedCube. Very good buying experience and shipping. My son loves speed cubes. Will definitely be shopping here more in the future.

7 April 2025
Rated 5 out of 5 stars

GAN 4x4

I have ordered from here for a while and they have never let me down, they have been quick with the shipment getting here within a week. I ordered the GAN 4x4 V2 SP and it turned out so much better than I thought. I would want a UV coating version of the SP, but other than that, it is amazing

24 March 2026
Unprompted review
Rated 5 out of 5 stars

awesome

the customer service and the clients are great and I love the discounts!

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer support …

Customer support messaged me constantly keeping me informed on my back order. They’re quick with replies, respectful and supportive. Seems they go out of their way to make sure their customers are satisfied. A+

16 March 2026
Unprompted review
Rated 5 out of 5 stars

SpeedCubeShop's exceptional support that went above and beyond!

I cannot recommend SpeedCubeShop enough. My son has been using a MoYu RS3M daily since I first introduced him to cubing with this model, but a corner piece recently failed (the red tile detached and the internal stalk cracked). I originally purchased the cube from a seller on Amazon called CuberSpeed, but after multiple attempts to contact them for a replacement part, I was met with total silence.

I accidentally reached out to SpeedCubeShop thinking they were the same vendor. Even though Steve from their support team quickly clarified that they were not associated with the Amazon seller, he didn't just turn me away. Instead, he took the time to check their warehouse, located the exact Red-Blue-Yellow corner piece we needed, and coordinated getting it sent out to us as a courtesy to help a fellow cuber.

It is incredibly rare to find a company with this much integrity. They provided the high-level after-sales support that the original seller failed to give. If you are looking for a place that won't leave you "hanging out to dry" when a part breaks or you need assistance, look no further. SpeedCubeShop has gained a loyal customer for life.

Thank you, Steve and the SCS team, for getting my son’s favorite cube back in action!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

The best cubing website

This is the best website I have ever bought my cubes on without a doubt. Their prices are very cheap because they always lower prices, their customer support is phenomenal, and they are my go to for buying cubes. There are lots of features like Wishlist's and gift cards which help people find gifts for birthdays and holidays. I would give it a million stars if im being honest.

17 April 2025
Unprompted review
Rated 1 out of 5 stars

Dishonest and Disorganized

placed an order on February 25 and saw that it had an expected ship date of on or before March 5. Amazon had the same thing available for next day shipping however I had time before I needed it so I tried to support a small business instead. March 12 my item still hadn’t shipped so I emailed support. At first they were very apologetic and said that they had just received a large shipment that included all of my items and I could cancel or wait as they’d be shipping it soon. Again, Amazon could deliver this tomorrow, but I decided to just wait although I did not commit either way with them, wanting to leave the cancel option open if it didn’t ship soon. March 17 I receive an email that only part of my order was ready to ship and so I could either wait for the remainder of my order which is still in backorder or have it shipped separately and pay additional shipping fee fees or cancel. I emailed them that I wanted to cancel and went ahead and placed my order on Amazon as now I have an impending competition for my son. Instead of refunding, they decided to immediately ship my items and tell me that if I wanted to return them I would have to pay shipping to return it and additionally, I would be subject to the return policy, which is ridiculous and wouldn’t get my money back to me for over 30 days. Despite me showing screenshots that they created the label but USPS does not actually have the box yet they refused to cancel. This was an issue that they could make right and they chose not to. Even despite the backorder delays which I believed out of their control, I would have ordered from them again. I no longer after these interactions, believe that my items were back ordered or delayed. I think that they only prioritize shipping things when people are frustrated and ready to cancel. They are clearly disorganized and dishonest.

17 March 2026
Unprompted review
SpeedCubeShop logo

Reply from SpeedCubeShop

Hi Kristy,
We have absolutely no reason not to ship orders and have a history of very fast order fulfillment. The backorders we cited were legitimate, and we take pride in keeping you updated every step of the way rather than leaving you in the dark.

As we mentioned in the email sent out last Friday, we received our large shipment, which released a large amount of backorders that our entire team has been working to fill every day.

You have 30 days from the date your order ships to claim a refund to the original payment method when returning an order. When you reached out to cancel your order, we had already created the shipping label and handed off the order to the mail carrier, and we were no longer able to retrieve it.

We are happy to offer a free return and a refund to the original payment method.

Update: Your order was refunded per your request. We are sorry that we could not meet your expectations for this transaction.

Rated 5 out of 5 stars

they did what they could do best, best

they did what they could do best, best

i ordered a delivery from them, since they were located in America and im in the UK, there was some understandable delays, if it wasnt for them explaining what had gone on, i would be an angry customer, but they helped me stay patient, im still waiting on the order but as long as you are patient, you should be okay, and if you get impatient, thats on you not speedcubeshop, for this delay, they gave me a 20% of voucher for compensation, so even if your order comes late, you are still getting the most out of it but if you make an order, it hopefully wont get delayed, as long as there isnt anything happening that is affecting trans-atlantic shipping, even then im still getting my order and you should hopefully get it in sufficent time .so is this a good store? yes and they also have the Jperm RS3 M (specifically at sppedcubeshop) so i would definitely go here to get your cubes (if you sign up for their newsletter you even get to know what lubricants to use for the right feel!), also, this is my personal experience im not sponsered or anything this is just how i personally feel about this company so go to sppedcubeshop

16 March 2026
Unprompted review

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