SpeedCubeShop Reviews 6,513

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their satisfaction with various cubes and accessories. Many consumers also commend the fast delivery service, noting that their orders arrived quickly and in perfect condition. The customer service team receives frequent accolades for being helpful, responsive, and proactive in resolving issues, ensuring a smooth and pleasant experience for most users. However, some customers experienced issues with delayed shipping, with a few mentioning that their orders took longer than expected or that items were backordered. A small number of reviewers also reported receiving damaged products or having problems with order fulfillment, such as incorrect shipping addresses or difficulties with free shipping options.

What people talk about most

Product

Consumers generally express high satisfaction with the products, frequently highlighting their quality and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the impressively fast shipping,... See more

Quality

Users describe positive interactions with product quality. Customers consistently praise the solid quality of... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers highlight the support... See more

Order

Reviewers highlight positive aspects of order experiences. Many customers express satisfaction with the... See more

Based on these reviews

Rated 5 out of 5 stars

I placed an order on January 7th, and while it reached the EU quickly by the 14th, it unfortunately got stuck in customs and stopped updating. I was worried it was lost, but the SpeedCubeShop support... See more

Rated 5 out of 5 stars

I made an order on December 30th, and despite their attempt for my request for them to try to make it arrive before my competition, January 4th, it arrived the day before! but, that's completely fine!... See more

Rated 5 out of 5 stars

amazing service! I bought some stuff from SpeedCubeShop and the process went very smoothly! even when I contacted customer service to check on my order, the quality of the service was very nice. keep... See more

Rated 5 out of 5 stars

My son is an avid cuber, and we bought this cube for his birthday after he did a lot of research to find the best one. When we discovered that a magnet had broken off inside one of the corner pieces... See more


Company details

  1. Toy Store
  2. Game Store
  3. Hobby Store

Written by the company

Speed cubing's most trusted speed cube retailer since 2009. Free shipping and easy returns available. Based in the USA & Canada.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great products and excellent shipping.

My son loves his Halloween cube! It moves smoothly without any problems. The design is amazing. Shipping was extremely quick. I will definitely purchase more from SpeedCubeShop.

23 October 2025
Unprompted review
Rated 1 out of 5 stars

I put it in my pocket

I put it in my pocket, and tge whole thing fell part 🫠

4 October 2025
SpeedCubeShop logo

Reply from SpeedCubeShop

Hi Daniel, I see that you haven't contacted us to notify our team about this problem. In the future, I encourage you to notify us of any issues or concerns so that we can address them promptly.

I will have someone from our team follow up with you shortly.

2025/11/19: I have not received a reply to my previous email. Please reply; otherwise, we will assume that you no longer need assistance. Thank you.

Rated 1 out of 5 stars
SpeedCubeShop logo

Reply from SpeedCubeShop

Hi Evan, we have already re-shipped the package with the hope that it will be delivered to you sooner. We regret that you experienced delivery-related delays and apologize for the inconvenience.

2025/11/19: I have not received a reply to my previous email. Please reply; otherwise, we will assume that you no longer need assistance. Thank you.

Rated 4 out of 5 stars

I loved how simple it was but it kept…

I loved how simple it was but it kept moving me back so I wasn’t able to checkout but I got it working

11 October 2025
SpeedCubeShop logo

Reply from SpeedCubeShop

Thank you for your feedback. I am not entirely sure I understand what you are referring to, so I am going to reach out to you by email for more information.

2025/11/19: I have not received a reply to my previous email. Please reply; otherwise, we will assume that you no longer need assistance. Thank you.

Rated 4 out of 5 stars

Long time to received

It takes Long time to received my order. i finaly received it. Everithing is ok.

3 October 2025
SpeedCubeShop logo

Reply from SpeedCubeShop

Your package to Slovenia was attempted for delivery today. We are sorry that it took slightly longer than the advertised estimate. Looking at your tracking page, you can see that there was a customs processing delay, which is beyond our control as the merchant.

2025/11/19: I have not received a reply to my previous email. Please reply; otherwise, we will assume that you no longer need assistance. Thank you.

Rated 5 out of 5 stars

Great Customer Service!

My son is an avid cuber, and we bought this cube for his birthday after he did a lot of research to find the best one. When we discovered that a magnet had broken off inside one of the corner pieces, we contacted the SpeedCubeShop team by email. Their responses were prompt, polite, and professional!

They made the exchange process simple and hassle-free—handling the shipping and everything else. It was a great experience, and my son couldn’t be happier with his new cube. He’s already solving in under 10 seconds! Thank you, SpeedCubeShop!

28 September 2025
Rated 5 out of 5 stars

My almost 12 year old son is beyond…

My almost 12 year old son is beyond excited to have received his cube in such a timely manner. He takes it everywhere and says it is easy to use and the quality is great. This is his third product from Speed Cube Shop and we have received awesome customer service.

22 October 2025
Unprompted review
Rated 4 out of 5 stars

Cube

My order said it was supposed to arrive at 9:00 A.M - 12:00 P.M but then I check and see it will arrive at 5:50 confused about the time change but other than that everything else was great

29 October 2025
Unprompted review
SpeedCubeShop logo

Reply from SpeedCubeShop

Delivery windows are estimates provided by the mail carrier unless stated otherwise. As the merchant, we have no control over this process. We are pleased to see that your package has been delivered!

Rated 5 out of 5 stars

I love this place

I love this place! The staff took the time to help me find a couple great items for my son on our recent roadtrip to Nevada! While my son was playing with so many cubes he has only seen on videos! We also got the advent calendar my son has no idea yet! I’m so excited to see his face! Thank you guys so much from the bottom of my heart!

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Always a good experience

I bought a blue magnetless mirror cube on a great sale, and all went well. It came quickly, it works great, and I was able to solve it after some trial and error (shape and size rather than color solving like a 3x3). I've always had good experiences with speedcubeshop. I don't buy cubes from anywhere else (unless I see something cool in person at barnes and noble or something). But generally, this is the place to go for good cubes. Places like B&N May have something weird like a gear cube every once in awhile, but this is the place to go. It's usually overpriced at B&N compared to here, as well.

8 October 2025

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