Spectrum Photographic Reviews 

224
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Exceptional quality at a fair price. Hazel and her colleagues worked with me on a challenging job (at least, I am challenging) to deliver C Type and Duratran prints for an exhibition, which arrived ea... See more

Rated 5 out of 5 stars

Spectrum have printed and mounted work for a few of my photography exhibitions, the service and quality has always been exceptional. The team are always friendly, flexible and give great care to each... See more

Rated 3 out of 5 stars

It took around 10 days from order to delivery but when it arrived I was pleased with the result. An easy to navigate system on the computer to order the canvas but the people who they use to deliver... See more

Company replied

Rated 4 out of 5 stars

Usually excellent and prompt. However, as I type my latest order has arrived with 3 of some else's photos and one of mine missing! Annoying as I need the missing shot for someone and I'll now have... See more

Company replied

Company details

  1. Digital Printing Service
  2. Photo Printing Service
  3. Prints and Signs Store

Written by the company

Spectrum offer exhibition quality printing, mounting and framing for creatives. We have a reputation for quality, built through word of mouth during our many years in business. We offer a range of printing services, from our fully automated, cost effective online upload service for those with print ready files, to our premium Master printing service where you can work one to one with our printers testing your files and drink as much freshly ground coffee as you like! Our professional photographic C-Type and Giclee ink-jet printing are both fully archival with a range of 13 paper options to suit your images. We have a wide selection of dry mounting options to suit all budgets, including the super sleek Aluminium and beautiful glossy Durospec Perspex mounting, and beautiful handmade frames made bespoke to your specifications. We take exhibitions from conception to completion and even offer an installation service! Visit spectrumphoto.co.uk to find out more or call us on 01273 708 222.


Contact info

4.2

Great

TrustScore 4 out of 5

224 reviews

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4.2

All reviews

(224)

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Rated 3 out of 5 stars

Nice canvas but slow service

It took around 10 days from order to delivery but when it arrived I was pleased with the result. An easy to navigate system on the computer to order the canvas but the people who they use to deliver aren't too hot. After chasing them up I was told at 2pm that they would deliver before 4pm. I had to wait until the next morning and had no call to inform me of the delay and I had to chase them up once more before delivery was made.

18 October 2012
Unprompted review
Spectrum Photographic logo

Reply from Spectrum Photographic

Dear Damien,

Thank you for taking the time to leave a review.

We are pleased you are happy with the canvas you received. However, we are sorry you are unhappy with the delivery service provided. The standard turn-a-round for a canvas is five working days + delivery - although weekends are not included in this time-frame.

Your order was completed within the required time-frame, but it appears the courier company did not deliver on the date specified by Spectrum. Please be assured we do use a reputable courier company and errors like this are extremely rare. However, thank you for bringing this to Spectrum's attention and we will contact our courier company about this.

Many thanks,

The Spectrum team

Rated 5 out of 5 stars

pity you are in the UK and not in the Netherlands

Happy to find this company, as giclee prints in holland are still pretty expensive and not as easy to order online. The postage is a bit expensive to the Netherlands, but within a week I received it in good order. Very happy with the quality of the print. Will order here again when needed.

18 October 2012
Unprompted review
Rated 5 out of 5 stars

Speedy

I was happy with the speed and efficeincy of your service

18 October 2012
Unprompted review
Rated 5 out of 5 stars

going back for more

I was really pleased with the quality of my prints and the speed which they were processed. I'm definitely going to use Spectrum again.

17 October 2012
Unprompted review
Rated 5 out of 5 stars

A fantastic service

I received an absolutely fantastic service. Spectrum went beyond the call of duty to ensure my prints were done to the highest standard within a tight turn around time. Much appreciated, thank you.

16 October 2012
Unprompted review
Rated 5 out of 5 stars

Losing control remotely

There is something unsettling about trusting the production of work to strangers with no control as to outcome particularly when they're geographicallyremote.
The staff were extremely helpful.They patiently and promptly answered my naive enquiries. Uploading work to Spectrum was straightforward and once completed I was kept informed on progress and delivery.The work delivered swiftly and packaged well.
I have mixed feelings about the results, undoubtedly the finish and quality are excellent, but I should have adjusted one image and will need to have it printed again. Next time I will have a proof made. rating: 4.8

15 October 2012
Unprompted review
Rated 5 out of 5 stars

Great quality and even better service!

Always use Spectrum for high quality printing as I can check the profiles of the different papers and I can rely on their communications and dispatch times. They also got me out of a deadline issue by prioritising my last-minute print.

2 October 2012
Unprompted review
Rated 5 out of 5 stars

Excellent

Great and friendly service, prints arrived early

30 September 2012
Unprompted review
Rated 5 out of 5 stars

Excellent product and service.

Spectrum have been really helpful and the products I've ordered have been great.
I would definitely recommend them and plan to use them again myself in the future.

30 September 2012
Unprompted review
Rated 5 out of 5 stars

One perfect print

Prints variable in terms of accuracy of colour, but the print I had printed, laminated and framed was perfect.

29 September 2012
Unprompted review
Rated 5 out of 5 stars

always excellent results

Spectrum are always helpful and produce high quality prints with a quick turn around. I have been printing with them for a number of years and never had a a bad experience.

5 September 2012
Unprompted review
Rated 4 out of 5 stars

Good Picture - Good Party

The picture that you scanned at 18th Birthday Party was a great success.

We found your staff very helpful and would recommend your company.

4 September 2012
Unprompted review
Rated 5 out of 5 stars

So Personal - so good

Finally a real person to answer your queries.,The receptionist was courteous, efficient and delightfully charming. The lab technician catered to my every whim. Result, a beautiful print.

The John Robert Young Collection

4 September 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service!

I would recommend Spectrum for fast efficient service. They were friendly, very helpful and carefully considered the job in hand. I look forward to doing business with them again.

2 September 2012
Unprompted review

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