Spectrum Photographic Reviews 

224
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Exceptional quality at a fair price. Hazel and her colleagues worked with me on a challenging job (at least, I am challenging) to deliver C Type and Duratran prints for an exhibition, which arrived ea... See more

Rated 5 out of 5 stars

Spectrum have printed and mounted work for a few of my photography exhibitions, the service and quality has always been exceptional. The team are always friendly, flexible and give great care to each... See more

Rated 3 out of 5 stars

It took around 10 days from order to delivery but when it arrived I was pleased with the result. An easy to navigate system on the computer to order the canvas but the people who they use to deliver... See more

Company replied

Rated 4 out of 5 stars

Usually excellent and prompt. However, as I type my latest order has arrived with 3 of some else's photos and one of mine missing! Annoying as I need the missing shot for someone and I'll now have... See more

Company replied

Company details

  1. Digital Printing Service
  2. Photo Printing Service
  3. Prints and Signs Store

Written by the company

Spectrum offer exhibition quality printing, mounting and framing for creatives. We have a reputation for quality, built through word of mouth during our many years in business. We offer a range of printing services, from our fully automated, cost effective online upload service for those with print ready files, to our premium Master printing service where you can work one to one with our printers testing your files and drink as much freshly ground coffee as you like! Our professional photographic C-Type and Giclee ink-jet printing are both fully archival with a range of 13 paper options to suit your images. We have a wide selection of dry mounting options to suit all budgets, including the super sleek Aluminium and beautiful glossy Durospec Perspex mounting, and beautiful handmade frames made bespoke to your specifications. We take exhibitions from conception to completion and even offer an installation service! Visit spectrumphoto.co.uk to find out more or call us on 01273 708 222.


Contact info

4.2

Great

TrustScore 4 out of 5

224 reviews

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4.2

All reviews

(224)

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Rated 3 out of 5 stars

Really good, just very expensive

Very quick service, the prints were good but the colours a little dull, and cost a lot. But I needed them doing right away and they were very quick which was great

15 July 2013
Unprompted review
Spectrum Photographic logo

Reply from Spectrum Photographic

Dear Eleanor,

Many thanks for taking the time to leave a review with Trustpilot.

We are pleased you are happy with the lead time provided by Spectrum, but are sorry you are a little unhappy with the prints received. If you do place an order with us in the future, then please do get in touch to discuss our Studio Service or we can talk you through our technical support section on our website.

Once again, many thanks for leaving a review.

Best wishes,

The Spectrum team.

Rated 5 out of 5 stars

Ecellent personal response to my query

I found the web site a little daunting on first try but got some really kind support when I rang. My online order was immediately found and corrected. The photos were well packaged and well produced. Our exhibition looked good Thank you.

15 July 2013
Unprompted review
Rated 4 out of 5 stars

Good service but expensive.

I use Spectrum as they are my automatic printers from my photoshelter website and I have no other option in the UK. I used them for the first time the other day and was impressed. They are extremely professional and high quality. I can now recommend their services to my clients without hesitation.
Kind regards

14 July 2013
Unprompted review
Rated 5 out of 5 stars

Outstanding quality and service that goes beyond what it says on the tin!

I could not have asked for more. A friendly professional service with quality prints every time. Just had delivery of 918mm x 611 mm print ......superb.
More in the pipeline to be printed and collected over the coming days, ready for Artwave Lewes District 2013.
I would thoroughly recommend the Spectrum team. Thanks!

James
jdtphotography.co.uk

21 June 2013
Unprompted review
Rated 5 out of 5 stars

superb highly recommended

ive had many pics from spectrum and the service is SUPERB !!!!! would highly recommend well professional and great quality products, my only gripe is the £6 postage though i have to say they do come very well packaged, many thanks..

17 June 2013
Unprompted review
Rated 5 out of 5 stars

Excellent

This print is top quality and at an online price, what more could you ask. I also like being able to pick up the prints myself.

12 June 2013
Unprompted review
Rated 5 out of 5 stars

Fast, high quality and totally reliable service.

I was slightly shocked when I received my print faster than I had expected. But I was even more shocked when I discovered it was someone else's print! With a quick email, they called me back within two minutes, apologised and promised my print would be finished that day and sent immediately. It was, and the quality was superb.

Not everything happens smoothly in life and it's how people behave when something goes wrong that really matters. I now have absolute faith in using Spectrum for art prints, of any size and material. Professional, reliable and great value for money.

9 June 2013
Unprompted review
Rated 5 out of 5 stars

Easy, user-friendly, reliable.

I was impressed with the ease with which you can order your prints, the customize area is amazingly well developed, and the prices are very low.
It arrived on time, perfectly wrapped and I could not be any happier. Or my clients for that matter.

Thank you Spectrum for a job expertly done!

26 May 2013
Unprompted review
Rated 5 out of 5 stars

Superb Customer Service!

If someone was to ask me for a place I could recommend for mounting their work, I would fully recommend Spectrum with out any hesitation or doubts, I have sung their praises to fellow students.
Fantastic communications! They phoned to offer alternative options/services to meet my tight deadline just via the little extra information I gave in the box during the ordering process. They sent an email giving a collection date and also rung to confirm the completion on the day.
They're right next to the railway station which was great as I have to rely on public transport. After being shown the work it was packaged in bubble wrap and given protective corners to prevent any damage during transportation which was a big help. The quality of the finish is also fantastic, I'll defiantly be using the service again for future projects! It felt like a really personal service which has been lost in so many establishments. They really were fabulous to deal with.

23 May 2013
Unprompted review
Rated 5 out of 5 stars

Great fast service

I've been printing all my university projects with Spectrum the last two years and I've never been disappointed. The prints are always superb and delivered exactly when I need them, often before the normal turnaround time.

20 May 2013
Unprompted review
Rated 5 out of 5 stars

Perfect aluminium mounts, perfect printing, faster then stated delivery Very happy would use again

I chose spectrum as it was considerably cheaper then a similar company I have used before. My prints which were mounted on aluminium arrived perfectly- really well packaged 4 days before it was stated. I'm so happy with them as well as the service and would recommend to anybody and with out doubt chose then again. Thank you Spectrum!

20 May 2013
Unprompted review
Rated 5 out of 5 stars

Perfect Prints and Superb Service!

I recently ordered a batch of six large (25 by 30 inches) prints from Spectrum though the online order process, for a University Exhibition I am involved in. I have to say I was extremely impressed with the quality of the prints, the colours have all held and look fantastic! The turnover and service provided is of an excellent quality, the prints arrived relatively quickly and securely packaged to prevent any damage.

My experience with Spectrum has truly been great, and I would not hesitate to recommend them.

29 April 2013
Unprompted review
Rated 5 out of 5 stars

Great!

Very helpful and informative as i was not sure what i needed. speedy service and excellent results!

8 April 2013
Unprompted review

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