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Specscart. Reviews 

6,168
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,440 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including glasses, frames, and lenses, often noting the premium presentation and useful accessories. Many people highlight the fantastic service, describing the ordering process as easy and efficient with excellent communication, alongside exceptionally fast delivery and overall value. However, some customers also noted issues with their orders, specifically receiving glasses with incorrect prescriptions or entirely wrong frames. These experiences included lenses that did not match the ordered prescription, causing blurred vision, and instances of receiving different frames.

What people talk about most

Product

People report positive experiences with product quality, often praising the excellent quality of their... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, incredible, and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent quality of the glasses,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Order

Reviewers highlight positive aspects of order, with many praising the easy and quick ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product with fantastic service. Fast turn around. Ordered prescription glasses. The whole procedure was simple. I particularly liked the fact that I was kept informed of each stage of the or... See more

Company replied

Rated 5 out of 5 stars

Ordered BUSK 7 non prescriptive glasses. These came with free fully loaded lens. Absolutely amazing quality product. Delivered very quickly. The glasses and the accompanying box, pouch, keyring... See more

Company replied

Rated 5 out of 5 stars

Ordered on the Wednesday 24th evening and I was wearing the sunglasses by the Friday morning, super speedy service. The glasses are perfect and there's a good selection of tints available. Also in... See more

Company replied

Rated 5 out of 5 stars

I have used this company for 4 years and ordered numerous pairs of glasses as my prescription has changed. Single vision, varifocals and tinted. The service has always been fantastic and they offer re... See more

Company replied


Company details

  1. Glasses Store
  2. Eye Care Center
  3. Optician
  4. Sunglasses Store

About Specscart.

Written by the company

Specscart.

Specscart is one of the fastest-growing eyewear startups in the UK. With three physical stores in Manchester and an e-commerce website, we bring 2000+ fashionable eyewear styles made in the UK at unbeatable prices and deliver them in a record-breaking time of 24 hours.

Like superheroes, our brand also has an inspiring origin. Okay, it didn’t involve any radioactive spider bites, but it“s a lot more relatable. Our founder, Sid, broke his eyeglasses just one day before his semester exams. Wandering through Manchester City Centre in search of a replacement, he encountered only overpriced or mediocre options. The glasses he fancied were locked behind high-security displays, priced steeply at over £150. After reluctantly paying a small fortune without the chance to properly try them on, the glasses arrived—too late for his exams. Hope was lost here, but direction and purpose were found.

Sid realised that eyewear, much like shoes, should come with options that cater to different needs and occasions without breaking the bank or compromising on quality. Driven by this idea, Sid envisioned a brand where selecting glasses would be as enjoyable and straightforward as choosing a pair of shoes for different occasions—hence our tagline, “A Frame for Every Game.“

This vision gave rise to Specscart: an award-winning startup, on a mission to revolutionise the eyewear industry by changing the way people perceive glasses, from being a tool of sight correction to a sustainably made fashion accessory, that is a true joy to wear.

OUR PROMISE

At Specscart, we make a commitment to never sell anything that we wouldn’t buy ourselves. This means you receive essential upgrades like anti-glare, anti-UV, anti-scratch, and impact-resistant coatings on all glasses at no extra charge. Plus, every order comes complete with a protective case, designer cleaning cloth, cleaning solution, and a screwdriver. To ensure your vision is at its best, Specscart offers free eye tests for everyone at all our retails stores.

Free Try at Home 2.0

Written by the company

Try Our Glasses at Home
Try 4 Frames of your choice and get that with 3 Lenses and a laser light at your home for 7 days. The service is completely free with shipping.

Our Shipping Promise

Free Fast Shipping

We offer free fast shipping on all orders including free 24-hour dispatch on simple prescription and non-prescription glasses (subject to stock availability).

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

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Replied to 96% of negative reviews

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4.8

All reviews

(6,168)

2,279 reviews in the last 12 months

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Rated 5 out of 5 stars

So pleased with my new glasses 🤓 I was…

So pleased with my new glasses 🤓 I was informed all the time how my order was progressing

25 June 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

Knowing your glasses arrived exactly as you'd hoped is wonderful, and I'm especially pleased that our updates kept you informed throughout the journey. We believe good communication is just as important as the finished product, so it's lovely to know that made a difference.

Thank you again for choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Quite good build quality for the price…

Quite good build quality for the price and lightning quick delivery. Surprised on the upside.

2 July 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

There is no better compliment than exceeding expectations. We work hard to offer eyewear that delivers on both quality and value, so it is great to know your experience left such a positive impression.

Thank you again for choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Really quick and reliable service at an…

Really quick and reliable service at an excellent price.

2 July 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

Providing great value is important to us, but so is making the whole experience dependable from start to finish. It is wonderful to know that both the service and delivery met your expectations.

We really appreciate your support.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Great product with fantastic service

Great product with fantastic service.
Fast turn around.
Ordered prescription glasses. The whole procedure was simple. I particularly liked the fact that I was kept informed of each stage of the order from start to completion.
The glasses arrived beautifully presented in a quality box and quality case along with a micro fibre cloth an two bottles of lens cleaner. Will most certainly use Specscart again.

2 July 2026
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Reply from Specscart.

Thank you for such a thoughtful review.

We believe ordering prescription glasses should feel straightforward and reassuring, so it is wonderful to know the updates kept you informed every step of the way. We also put a lot of care into how each order is presented, so I’m delighted the packaging and extras added to the experience.

Thank you for placing your trust in us. We really appreciate your support and look forward to helping you again in the future.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

A Truly Caring Optician Who Treats You Like a Person, Not Merchandise

I want to share some well-deserved praise for Ms. Kanwal and the wonderful team at SpecsArt in Walkden Town Centre.

A few months after getting my new glasses, I had to return because I developed a secondary cataract. Ms. Kanwal was fantastic—she wasn't judgmental at all about my eyesight changing so quickly and took the time to do a very thorough check to confirm it. She immediately sent a referral to the eye hospital and even followed up on the exact same day to ensure everything was moving forward.

What really sets the Walkden SpecsArt apart from the larger optical chains is their consistent professionalism and genuine warmth. Their staff are highly trained, incredibly polite, and they never dismiss or look down on older clients. Unlike the big names that often treat you like merchandise, the team here truly cares about people.

Ms. Kanwal is kind, polite, and caring, and I am so grateful for her swift help. Thanks to her, my specialist appointment is booked, and I will definitely be booking my future eye tests with her again!

23 April 2026
Unprompted review
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Reply from Specscart.

Thank you so much for taking the time to share your experience.

Reading this means a great deal because it reflects exactly the kind of care we want every customer to receive. When someone comes to us with concerns about their eyesight, taking the time to listen, investigate properly and act quickly is incredibly important. I'm so pleased Kanwal was able to support you with such compassion and professionalism.

I will personally make sure Kanwal and the Walkden team see your kind words. They care deeply about every person who walks through the door, and I know this recognition will mean a great deal to them.

Thank you again for placing your trust in us. We wish you all the very best with your upcoming appointment and look forward to seeing you again in the future.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Fast great service

Easy to work with and very fast

30 June 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

We always aim to make the whole experience as straightforward as possible while keeping things moving quickly, so it is lovely to know that was your experience with us.

We really appreciate your support.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Good price

Good price. Excellent service. Quick delivery.

29 June 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

From the very beginning, our goal has been to combine fair prices with great service and fast delivery, so it is incredibly rewarding to know that was your experience with us.

We really appreciate your support and hope to welcome you back again.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Exceptional Service and Quality

I was so pleased with my 1st order that I made another order of prescription sunglasses and prescription glasses on the same day I received the 1st pair of glasses.
Superb quality, very competitive pricing, 24 hour turn around, premium package with lens cleaner, cloth and metal screwdriver included at no extra cost.
I was able to find smaller frames which are lacking in the bigger chain stores who seem to only stock oversized frames which swamp my face and steam up as they rest half way down my cheeks.
Seeing a photo of a model wearing the frames is a huge help too.
Goodbye large chain store optician I'm sticking with Specscart in future for reglazing and new frames as my prescription changes.

30 June 2026
Unprompted review
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Reply from Specscart.

Thank you for such a thoughtful review.

The fact that you placed a second order as soon as your first one arrived is an incredible compliment and something we never take for granted. It means a great deal to know you've found frames that genuinely suit you, as we know how frustrating it can be when choice feels limited elsewhere.

We're also pleased that the little details, from the presentation to the care kit, helped make the experience feel complete. Your continued trust and support really do mean a lot to everyone here.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Everything about specscart was superb.

Everything about specscart was brilliant, from ordering to getting a pair to take a photo for matching my prescription properly and then getting them in the post. Delivered in a lovely box with a few items to keep them clean & safe. I love my new glasses.

30 June 2026
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Reply from Specscart.

Thank you for such a lovely review.

It means a great deal to know the whole journey felt smooth, from ordering through to the prescription measurements and receiving your finished glasses. We put a lot of thought into making the process as simple and reassuring as possible, especially when ordering online.

I'm also delighted that the presentation and care kit were appreciated, but most importantly, that you love your new glasses.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Super professional job

Great service and time keeping

23 June 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

We know how important it is to deliver on the promises we make, so it is great to know both the service and the turnaround met your expectations. Your support is genuinely appreciated.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Slick process and superb result

The acquisition process from start to finish is straightforward and customer focused, which I truly appreciate. I could not be happier with my varifocal specs. Brilliant, thank you.

30 June 2026
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Reply from Specscart.

Thank you for such a kind review.

Making the journey feel simple while giving customers the support they need has always been important to us, especially with varifocals. It means a great deal to know the experience felt straightforward from beginning to end, and even more so that you're so pleased with your new glasses.

Thank you again for choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

The process is very clear and swift

The process is very clear and swift. The cost is incredibly low and the standard high. I have recommended them to my friends. I can't say much but than that.

24 June 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

It means a great deal to know you found the whole experience clear, straightforward and good value. Hearing that you've already recommended us to your friends is one of the biggest compliments we could receive, and we're truly grateful for your support.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

First time buyer from specscart

First time buyer from specscart. Previously ordered from another glasses online website. I found a pair of glasses I liked and was fortunate to try at home.
I was so impressed to receive my new prescription glasses within 2 days and the accessories the case and box it came in was better than others very impressed, I will buy again from this company. Thankyou guys
Jamie

26 June 2026
Unprompted review
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Reply from Specscart.

Thank you, Jamie, for giving Specscart a try and for taking the time to share your experience.

It's especially rewarding to know we made a strong first impression. We want every part of the journey, from trying frames at home to receiving the finished glasses, to feel simple, quick and thoughtfully put together. I'm delighted the presentation and the little extras stood out just as much as your new glasses.

We really appreciate your support and look forward to welcoming you back.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Easy on line ordering of samples to try…

Easy on line ordering of samples to try at home. Totally cost free. Returns envelope included in package. Ordering is a simple affair (you can upload your prescription if you want to rather than write it down). Choice of sample lenses included in package. Had to send photo of me wearing the chosen pair of glasses, so don't send back the box until you receive confirmation your order has been approved! Nice easy people to talk to on the phone. What's not to like.
Update: New glasses have arrived. My 1st pair of varifocals and very happy with the result. Adjusted to them in no time at all. Arrived in sturdy (reusable) box, cleaning fluid, case, cloth and prescription printed on a credit card to keep. Overall a very good experience and would happily recommend and use again.

29 June 2026
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Reply from Specscart.

Thank you for such a thoughtful review.

We designed the home trial to take as much uncertainty out of buying glasses online as possible, so it is wonderful to know you found the whole process clear, convenient and well supported. Whether it's the prescription upload, the measurement checks or simply being able to speak to someone when needed, we want every step to feel straightforward and personal.

Thank you again for choosing Specscart and for taking the time to share your experience.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Specscart offers amazing service

Specscart offers amazing service, it was uncomplicated at every stage and my new glasses ( new lenses in my used frames) were back with me very quickly and have saved me over £100. Would definitely recommend and will definitely use again

29 June 2026
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Reply from Specscart.

Thank you for taking the time to leave such a kind review.

I'm delighted the reglazing process felt simple from start to finish and that we could help you keep a pair of frames you already loved. Giving customers a high-quality, cost-effective alternative to replacing perfectly good frames is something we care strongly about.

Your recommendation means a great deal to us, and we look forward to helping you again in the future.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Excellent service

Excellent service, easy website, quick to send my glasses back and they are perfect - free lense cleaner and spray - love it

29 June 2026
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Reply from Specscart.

Thank you for your lovely review.

We work hard to make every part of the experience feel simple, from using the website to receiving your finished glasses, so it is wonderful to know everything went smoothly. I'm also delighted the little extras were appreciated.

Thank you again for choosing Specscart. Your support means a great deal to us.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Ordered the glasses

Ordered the glasses, came very quickly
Very happy with them

28 June 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

It is lovely to know your glasses arrived quickly and, most importantly, that you're so pleased with them. We really appreciate your support and hope they serve you well for years to come.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

My first experience with specscart so…

My first experience with specscart so slightly apprehensive. The website and buying process was simple and easy to understand so I sat back and waited.
Absolutely delighted when specs arrived. Nicely presented and packed, lens cleaner a thoughtful touch. I'd have no hesitation in recommending to friends and family and will use them again.

16 June 2026
Unprompted review
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Reply from Specscart.

Thank you for giving Specscart a try and for taking the time to share your experience.

I completely understand that ordering glasses from a new company for the first time can feel like a bit of a leap, so it means a great deal to know the process gave you confidence from the outset. I'm delighted your glasses lived up to your expectations, and it's lovely to hear the presentation and little finishing touches were appreciated too.

Your recommendation means a great deal to us, and we look forward to welcoming you back.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Great service and value

Great service and value. Really easy to use website and quick delivery.

28 June 2026
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Reply from Specscart.

We've always believed buying glasses should be straightforward, affordable and enjoyable, so it's lovely to hear that's exactly how your experience felt. From the moment you visited our website to the day your order arrived, it's great to know everything came together seamlessly.

Thank you for your support. We really appreciate you choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Arrived very quickly

Arrived very quickly. Very happy

27 June 2026
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Reply from Specscart.

There's something satisfying about an experience that simply goes to plan. I'm delighted your order reached you so quickly and, most importantly, that you're happy with it.

Thank you for choosing Specscart and for taking a moment to share your feedback.

We look forward to serving you soon.

Team Specscart

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