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Spa Motors (Mid Wales) Limited Reviews 

537
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 132 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the sales team is exceptionally helpful, friendly, highly knowledgeable, and completely pressure-free during showroom visits. Consumers strongly appreciate the clear communication, transparent guidance, and smooth purchasing process right from the initial enquiry to final collection. Some reviewers were not happy with the after-sales support and extended repair times. A few people experienced unexpected mechanical issues shortly after purchase or faced lengthy delays when getting their vehicles fixed. These customers noted that dealing with various post-purchase problems took much longer than expected and caused significant frustration.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and exceptionally professional throughout the vehicle... See more

Service

Customers had positive experiences with service, often highlighting staff who were helpful and professional... See more

Product

Reviewers highlight positive aspects of product, noting an excellent selection of good quality vehicles that... See more

Customer service

People report positive experiences with customer service, consistently praising the helpful, professional,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a stress-free and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently purchased our third vehicle in 18 months from Spa Motors in Hereford for our company fleet. We don't go anywhere else as Simon provides us with such a great service every time! Always... See more

Rated 5 out of 5 stars

I walked into Spa Motors, Llandrindod looking for an automatic only and was greeted warmly by Ryan who was knowledgable, helpful, but also didn’t make me feel pressured to buy - thus making me feel co... See more

Rated 5 out of 5 stars

Simon who dealt with us was not pushy,we were left alone to look around,Simon answered all our questions ,and deciding to buy a Škoda karoq the items we picked up on were addressed.the car was service... See more

Rated 5 out of 5 stars

Recently bought a Vw Tiguan from this company. Faultless service from start to finish. When we collected the car, it was absolutely immaculate. The attention to detail and understanding our budgets... See more


Company details

  1. Car Dealer

Written by the company

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Contact info


4.8

Excellent

TrustScore 5 out of 5

537 reviews

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No recent history of asking for reviews

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4.8

All reviews

(537)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Definitely recommend

Very helpful pre sale. Good communication throughout the sale and great customer service. Wanted to stay local (and had previous car here) and very pleased with whole process

20 October 2025
Unprompted review
Rated 5 out of 5 stars

I recently bought a car from Spa Motors…

I recently bought a car from Spa Motors and I couldn't be happier with the experience. From start to finish the service was absolutely outstanding.
Callum was professional, friendly and went above and beyond to make the entire process smooth and stress free.
Highly recommend to anyone looking to buy a car.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

SPA Review

Exceptional service from Joe during my recent purchase; professional, good communication & helpful. Made my transaction so straightforward.

Use SPA for your next vehicle with confidence.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Joe was very friendly & polite and…

Joe was very friendly & polite and kept me informed of vehicle status throughout.
Collection and part exchange was swift with the new vehicle being in great condition.
Will definitely continue to use Spa Motors.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Customer Care Throughout

Brought our family car from the Brecon Branch, excellent service start to finish. Their after sales care has been fabulous, will shop at Spa for our next vehicle. So many benefits to shopping local.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with my car

Recently purchased a 2014 Nissan Qashqai from Spa Motors in Llandrindod Wells.
I took it for a test drive, car was nice but the windscreen seal needed replacing. Ryan assured me they were aware of this and that it would be done, so I decided to go ahead and put a deposit down anyway. When I went to collect the car, the work had been done to a very high standard. Really pleased with the result.
The car has been prepared excellently throughout, and after 200 miles of driving I can't fault it, it's like a new car.
All the information I was given about the vehicle was spot on, work was done as agreed and a special shout out to Jack who was very helpful - he kept me informed throughout about when the car would be ready, and dealt with any queries I had promptly and professionally. Many thanks, highly recommended.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Stunning Firenze Red Evoque D180SE

I was looking for a particular Range Rover evoque which spa motors had, put a deposit and made arrangement to go and see it. Went up to see the vehicle and dealt with Ryan and Jack and the deal was done within days. To make matters even better they didn't haggle over the price I wanted for the vehicle I was bringing in and they kept the car until I came back off holidays there is not many garages that are prepared to do this. Any phone calls I made there was always a return call. The selection of cars they have is phenomenal and if they didn't have it they could get from there other branches or possibly source what I wanted. Can't forget to mention Gareth who I had a few conversation with. Stunning vehicle which several people wanted to buy, will buy from again and defiantly encourage family members to go to. Thank you for everything very pleased

2 October 2025
Unprompted review
Rated 5 out of 5 stars

This is my third purchase with Spa…

This is my third purchase with Spa Motors which says a lot in itself as I have high standards. I like that peace of mind that if I was to have any problems at all with the new vehicle purchased, the owner would address this without question.

This is my first dealing with Simon and I was really impressed by his sales manner. He is utterly professional, organised and polite which I really appreciated, what a great representative he is for the company. Thank you to the Spa team, I will be back again.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Spa Motors review

We dealt with Ryan who was friendly, professional and supplied the information we asked for. At no time did we feel pressured to buy. We felt very comfortable with the way we were treated. Many thanks.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

I purchased a Pickup from Spa Motors

I purchased a Pickup from Spa Motors, The Sales man Ryan was very helpful from start to finish, with excellent product knowledge. He made getting the Tow Bar sorted very simple & the vehicle was exactly as asked for when we collected.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Recently purchased a used car from Spa…

Recently purchased a used car from Spa motors Hereford.Straight away I was made to feel at home and at ease. I was guided by Simon Walker throughout my purchase which was made pleasurable by his helpful and knowledgeable advice. Thanks again Simon.

19 September 2025
Unprompted review

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