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Spa Motors (Mid Wales) Limited Reviews 

538
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 132 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the sales team is exceptionally helpful, friendly, highly knowledgeable, and completely pressure-free during showroom visits. Consumers strongly appreciate the clear communication, transparent guidance, and smooth purchasing process right from the initial enquiry to final collection. Some reviewers were not happy with the after-sales support and extended repair times. A few people experienced unexpected mechanical issues shortly after purchase or faced lengthy delays when getting their vehicles fixed. These customers noted that dealing with various post-purchase problems took much longer than expected and caused significant frustration.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and exceptionally professional throughout the vehicle... See more

Service

Customers had positive experiences with service, often highlighting staff who were helpful and professional... See more

Product

Reviewers highlight positive aspects of product, noting an excellent selection of good quality vehicles that... See more

Customer service

People report positive experiences with customer service, consistently praising the helpful, professional,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a stress-free and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently purchased our third vehicle in 18 months from Spa Motors in Hereford for our company fleet. We don't go anywhere else as Simon provides us with such a great service every time! Always... See more

Rated 5 out of 5 stars

I walked into Spa Motors, Llandrindod looking for an automatic only and was greeted warmly by Ryan who was knowledgable, helpful, but also didn’t make me feel pressured to buy - thus making me feel co... See more

Rated 5 out of 5 stars

Simon who dealt with us was not pushy,we were left alone to look around,Simon answered all our questions ,and deciding to buy a Škoda karoq the items we picked up on were addressed.the car was service... See more

Rated 5 out of 5 stars

Recently bought a Vw Tiguan from this company. Faultless service from start to finish. When we collected the car, it was absolutely immaculate. The attention to detail and understanding our budgets... See more


Company details

  1. Car Dealer

Written by the company

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Contact info


4.9

Excellent

TrustScore 5 out of 5

538 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(538)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We dealt with Simon

We dealt with Simon. He was friendly, knowledgeable and patient. He was helpful and approachable! We would highly recommend Simon at Spa Motors. Thanks again.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Spar motors Hereford

Simon who dealt with us was not pushy,we were left alone to look around,Simon answered all our questions ,and deciding to buy a Škoda karoq the items we picked up on were addressed.the car was serviced and a fresh 12 months mot was done,we would recommend spa motors to buy from.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from Darren

Bought a car which came with a 3 month warranty. Had an issue so called the Service Dept. Darren took my call and offered to drop a courtesy car off when collecting mine. This saved me a 1.5 hour drive each way.

Problem quickly identified & replacement part fitted. On the test drive, another issue was identified that I wasn't even aware of, and again fixed.
Car delivered back to me - cleaned and refuelled.
Darren was fantastic throughout - regular updates, clear explanations and very friendly. Thank you for amazing service.

19 November 2025
Unprompted review
Rated 4 out of 5 stars

Highly recommended

Ryan came to see me no pressure at all just said need any keys ect just let me know, we were left alone and no pushy salesman talk thank god . I eventually purchased a car and Ryan was very patient with me asking loads of questions.I can’t fault my experience and will recommend to others.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

I have bought two vehicles from Spa…

I have bought two vehicles from Spa Motors now. Ryan and the team are always friendly and helpful. Whenever I have had issues, they have sorted them out no questions asked. Honest and reliable local business. 100% recommended.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Super Helpful

Very helpful, no sales pressure from Joe, any questions at the point of sale answered.
Knew details about the vehicle when providing a run through on the collection day.
Would recommend to anyone.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

5* Service from Jack

Great experience with Jack at Spa Motors - very professional and attentive, 5* service would definitely recommend

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service would definitely recommend

We part exchanged our Range Rover sport for a Range Rover sport SvR with spa motors in Hereford. From start to finish the exchange was painless.
We dealt with Simon, he was very welcoming and helpful. He made sure we were well looked after, he provided great customer service. Excellent service, we now have the most amazing car that we love. Thanks

10 October 2025
Unprompted review

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