Ordered a small wicker wreath 35cm. I received the order next day. It was a beautiful product, so happy, looks amazing. Fantastic service, delivery and price. Highly recommend, and I will be us... See more
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Review summary
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I was impressed that the lady phoned me to say that the item I had ordered was out of stock but some more were expected in the following week & would I mind waiting. A bit of old fashioned common cour... See more
This was my second order from Southwood and I couldn’t be more pleased. They are friendly reliable people and that goes a long way for me. Delivery was super quick and communication was precise. A f... See more
First time of ordering and even though one item was out of stock the customer service I received was excellent. They even said they would email me if they get item back in stock. The two Christmas orn... See more
Company details
Written by the company
Southwood Garden Centre is a small family run business. We offer local collection and nationwide delivery on all of our products. With express delivery available. We also have a large in store selection of plants that are not on our website. With over 2000 different products to choose from we have something for everyone. Ranging from Solar Lights, Garden Furniture, BBQ’s, Homeware, Seasonal Products and so much more! Visit our website now to checkout our full range of products.
Contact info
Southwood Farmshop, HU16 5HG, Cottingham, United Kingdom
- 01482 845825
- info@southwoodgardencentre.co.uk
- southwoodgardencentre.co.uk
4.9
Excellent
789 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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very pleased with the product and speed…
very pleased with the product and speed of delivery
20 February 2026
Just what I was looking for
Just what I was looking for. Quick efficient service. Highly recommend
2 March 2026
Unprompted review
Good prices and fast delivery
Found item id been looking for for years! Reasonable price, fast delivery. Good service
20 February 2026
Unprompted review
Ordered led multicolour ball lights…
Ordered led multicolour ball lights from Southwood Garden Centre and they were as expected. Good quality and very good price as well. Delivered quickly as well. Altogether very happy with my purchase and the service.
24 February 2026
Unprompted review
Purchased some very nice solar lights…
Purchased some very nice solar lights for my garden, one didn't charge up even though I had left in sunshine for 2 days. Contacted the staff and wrote an email, no problem fast efficient service rectified it by sending me a new drop in solar part for it. Thank you so much for making my shopping experience a good one. I will be checking out products from this garden centre to purchase more items in future.
28 February 2026
Unprompted review
Serene Lady water Feature…
Great customer service and prompt delivery. Ordered item on 25/2 and received it the next day!
26 February 2026
Unprompted review
Ridiculous delivery charge
I found a nice little Star Wars plant pot on Southwood's website that I hadn't seen elsewhere. Perfect gift for my brother. Cost £4.99 but only postage option was £12.85 given my postcode in Scotland. I do not live in a remote area and don't usually incur extra postage costs. But what the hey, decided to go for it as I knew my brother would like it. I assumed at that price the delivery would be by courier. Was extremely disappointed when it came via Royal Mail at a postage cost of just £4.95. I felt ripped off if I'm honest. No justification for that delivery charge whatsoever. Nice plant pot though.
19 February 2026
Unprompted review
Reply from Southwood Garden Centre
Hello,
Thank you for taking the time to leave a review and for your order. We are really pleased to hear that you liked the Star Wars plant pot and that it made a nice gift for your brother.
I’m very sorry to hear that you were disappointed with the delivery cost. As a small independent garden centre based in East Yorkshire, we do our best to offer competitive postage rates across most of the UK, however unfortunately some postcodes do incur higher delivery charges with us using a next day service.
We always aim to keep our delivery prices as fair and transparent as possible, and they are clearly shown at checkout before an order is placed so customers can decide whether they would still like to proceed.
That said, we do genuinely appreciate the feedback and we are always reviewing our delivery structure to see where improvements can be made.
Thank you again for your order and for supporting an independent UK garden centre.
Kind regards,
Southwood Garden Centre
Great delivery was just like in…
Great delivery was just like in pictures very nice
12 February 2026
Unprompted review
Came into the garden centre yesterday…
Came into the garden centre yesterday and would just like to say how helpful the lady was on the till. She was called Caroline and nothing was too much trouble. It was a pleasure being served by her
16 February 2026
Unprompted review
Order some outdoor solar lights as were…
Order some outdoor solar lights as were a great price and then ordered some more for other family members .
Had a phone call just to check that the 2 orders were correct and not a mistake.
Very happy to say that the P+P for 1 Oder was refunded to me and all lights sent in 1 delivery.Great service
7 February 2026
Unprompted review
quick delivery.great choise
26 January 2026
Miracle Grow Plant food
Placed an order for plant food. The product was dispatched promptly and arrived quickly.
Thiss is the second time I have ordered from Southwood Garden Centre and I have received excellent service.
27 January 2026
Unprompted review
Quick delivery
Quick and easy to navigate website,fast and efficient delivery.
4 February 2026
Unprompted review
All itens purchased from your garden…
All itens purchased from your garden centre are of quality and cannot wait to see you have in this years garden collection planters,ornaments,plants
Regards
Julie
24 January 2026
excellent trading
Early response of my order being accepted and the ongoing updates my order, the shipping companies updates ref. the expected time and date of delivery. The items ordered were securely packaged and arrived on time.Delivery staff were kind and considerate to my wife.
31 January 2026
Unprompted review
Very impressed with the prompt service…
Very impressed with the prompt service and delivery, will definitely be ordering from here again
13 January 2026
Unprompted review
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