Bought a beautiful guitar, which was promptly delivered and nicely packed. I'm also selling two of my guitars through the shop. The offer was fairly priced and the process easy and smooth. Communi... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Bought a guitar from the website for my son's birthday, I had not noticed that it had tiny chip on it when looking at the pictures. I received an email advising me that it had a tiny chip on it along... See more
Company replied
I have purchased several guitars from Sound Affects and part-exchanged guitars in the process. Paul and the staff have been outstanding and what I like is that they allow you to take your time and exp... See more
Company replied
Amazing place to shop or get a guitar repaired. I brought in a Taylor acoustic with a manufacturing defect and a brand new, perfectly set up guitar was waiting at the shop in a matter of weeks.... See more
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Company details
Written by the company
One of the UK’s leading specialist dealers in high-end, rare and boutique electric and acoustic guitar brands and gear. In early 2014, we moved to our premier showroom in Ormskirk which has become well-known for its themed room layout, which also allows for demoing products in your own space, even when the shop is going through a busy spell. When you visit us, browse at your leisure through our themed rooms. Our ‘Main Room’, complete with Chesterfield couch, wall-to-wall, houses our most boutique and rare guitars from some of the world’s most revered and respected builders. The room and it’s stock changes each day, so paying us a visit just to see what’s new is well worth it – It’s never the same twice!
Contact info
129 New Court Way, L39 2YT, Ormskirk, United Kingdom
- 01695 570023
- sales@soundaffects.com
- soundaffects.com
4.9
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service
Fantastic service, price and prompt and secure delivery.
26 August 2025
Unprompted review
Reply from Sound Affects
Much appreciated Paul.
Total bargain. Very happy.
The item arrived very well packaged promptly, and exceeded my expectation in terms of condition and quality.
13 August 2025
Reply from Sound Affects
Much appreciated.
Fair price and prompt delivery
The bridge pickup cover is exactly as described and arrived quickly and well packed. Good price too.
18 August 2025
Reply from Sound Affects
Thanks for leaving a review!
Sound Service by Sound Affects
Returning customer , always a 5 STAR performance from all involved at Sound Affects. Always a pleasure never a problem.
11 August 2025
Reply from Sound Affects
Much appreciated.
Great experience and value
I purchased an Amplitube X-Drive pedal from Sound Affects at a great low price and the pedal was delivered quickly and in excellent condition. Would definitely order from Sound Affects again.
14 August 2025
Reply from Sound Affects
Thanks for leaving a review!
Active bass repair
Had an issue with preamp of an active bass guitar. Had tried another establishment on Merseyside but was left feeling my request for help in identifying the problem was an inconvenience to them. Not so with Sound Affects team and Rob in the repair shop. Excellent communication and customer service, quick turnaround and, happily, an easy and inexpensive solution to the problem. Will certainly return with any other issues.
23 August 2025
Unprompted review
Reply from Sound Affects
Thank you for taking the time to leave a review.
Much appreciated.
No fuss, great service
Ordered on Monday evening, delivered Thursday afternoon. No fuss, no hassle, just what you want.
12 August 2025
Reply from Sound Affects
Much appreciated!
Reply from Sound Affects
Much appreciated.
Good price and fast shipping
4 August 2025
Reply from Sound Affects
Thank you for taking the time to leave a review Andrew.
Sound Affects
It was very nice that the staff were very communicative with my payment issues, we got it it resolved and my parcel was delivered earlier than expected!
29 July 2025
Reply from Sound Affects
Much appreciated Aflie
Thanks again.
Great company to deal with
Great company to deal with, giving a friendly and helpful buying experience.
Highly recommended 😊
14 July 2025
Reply from Sound Affects
Thanks for taking the time to leave feedback.
Efficient and reliable service from Sound Affects.
The Bluesdriver pedal arrived extremely quickly, it was well packaged and arrived as per my order.
17 July 2025
Reply from Sound Affects
Much appreciated.
Reply from Sound Affects
Much appreciated Gerry.
Very efficient
Very efficient, fast delivery with good communication. Item was exactly as described.
7 July 2025
Reply from Sound Affects
Much appreciated Peter.
Great selection of pedals
Great selection of pedals - new and pre-owned. Easy buying, check out and delivery.
Keep ‘em coming! 😎
30 June 2025
Reply from Sound Affects
Thanks for taking the time to leave a review Alan.
I had to return a guitar that didn't…
I had to return a guitar that didn't meet my requirements and the process was very smooth.
26 June 2025
Reply from Sound Affects
Much appreciated.
Outstanding service!!
Great service, rapid delivery and very helpful staff!
.... and really happy with the bass guitar!!
Definitely will be buying again.
16 June 2025
Unprompted review
Reply from Sound Affects
Thanks again for taking the time to leave feedback Pawel.
Excellent
Easy to navigate website, good choice. Guitar practice stool was excellent value for money, arrived quickly.
10 June 2025
Reply from Sound Affects
Much appreciated.
Excellent and trouble free service
Excellent service. I talked briefly to them before I made the purchase online as I needed the item quickly.
After purchasing the item was posted the same day and thanks to good communication from them and the courier I received it next day.
5 June 2025
Reply from Sound Affects
Much appreciated Larry.
Reply from Sound Affects
Thanks for taking the time to leave a review!
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