Soulsent Reviews 126

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the product, often noting that it matches the description and exceeds expectations in terms of quality. People frequently praise the efficient delivery service, highlighting its speed and the good condition in which items arrive. The ordering process is also consistently described as easy and straightforward, contributing to a positive overall user experience. However, some customers experienced issues with the product, such as the black paint peeling off the clip or the magnet not working after a few days. A few people also mentioned that the bracelets were too large for smaller wrists and lacked adjustability, while others received cards with errors or squished text.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praised the product's quality, noting... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the fast and prompt... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality of the... See more

Order

Clients share positive opinions on the ordering process. Many reviewers found the online ordering system easy... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease and simplicity of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was a little unsure about buying this product. 1: I didnt know if the website was legitimate?. Was i being scammed? 2: i wasnt confident the product would as nice as it looked on line? Let me r... See more

Rated 5 out of 5 stars

This bracelet is exactly as described and I can't wait to give it to my grandson. The delivery time was quick with notifications regularly and packaging was great. So very happy with this order. Th... See more

Rated 5 out of 5 stars

Great delivery service and I love the subscription written inside. Words that have meaning when one is down. I couldn't work out how to undo the bracelet but worked it work! Bracelet could've been a... See more

Rated 5 out of 5 stars

I had a great experience with Soulsent. Communication was excellent, delivery was very quick, and the product quality is exactly as described. Everything went smoothly from start to finish. I’ll defin... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

126 reviews

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Rated 5 out of 5 stars

I personally love this gift for my son

I personally love this gift for my son
I don’t know if he extremely interested in it atm
But I needed to give this to him as I feel deeply for him and what he been through
This gift is a reminder to him if ever I go or he goes somewhere
Thank you so much and delivery was great timing 😃😃

1 October 2025
Unprompted review
Rated 4 out of 5 stars

I was really pleased with service

I was really pleased with service with ordering the bracelet's. they arrived promptly.
The only issue we have with them is they are a bit big for skinny wrists so would be helpful to have a length adjustment for them

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Quality Product

I had a great experience with Soulsent. Communication was excellent, delivery was very quick, and the product quality is exactly as described. Everything went smoothly from start to finish. I’ll definitely be ordering again and highly recommend them!

13 September 2025
Unprompted review
Rated 4 out of 5 stars

Easy to order

Easy to order, gift box was a little squashed but not damaged. Bracelet was nicely made would be nice if we could make it smaller.

21 August 2025
Unprompted review

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