I've ordered twice from Soru now. The quality of the earrings is unparalleled - they are stunning online but even more so in person. Wore the pearl crystal studs to my work Christmas party yesterday a... See more
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Review summary
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I was unsure as to whether Soru's charms were compatible for all bracelets. So I messaged via what's app. Deb responded and was unbelievably helpful. She even suggested small charms that wouldn't be t... See more
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This is my second time ordering from Soru Jewelry, and I couldn’t be happier. The pieces are absolutely beautiful! I get compliments all the time on their pieces. Their customer service is truly unmat... See more
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Soru’s jewelry is beautiful and their service is sublime! Deb has been incredibly helpful with my many requests over the last years. It makes the shopping experience so much more comfortable when I kn... See more
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Company details
About Soru Jewellery
Written by the company
Soru Jewellery
Our vision is to create statement jewellery that exudes creativity, happiness and Italian flair, made using high quality materials and sold at attainable prices.
Our jewellery is designed in the UK and is ethically handmade mostly in Italy and Turkey, using solid gold, gold plated solid silver and genuine gemstones.
Drawing inspiration from nature, our collections are closely connected to all things celestial and nautical, including suns, moons, stars and shells. Loved among influencers and celebrities, including the Royals, The princess of Wales is known to have worn Soru Jewellery on many occasions.
Our statement pearl earrings and hoop earrings have gained cult status and are instantly recognisable as Soru and our detachable charm collection is versatile and fun.
Founded by sisters, Francesca Kelly and Marianna Doyle in 2013, Soru Jewellery has become the go to brand for beautifully made statement jewellery using the finest materials at an attainable price.
New Arrivals Best Sellers All Jewellery Follow on InstagramContact info
Solihull, United Kingdom
- customercare@sorujewellery.com
- sorujewellery.com
4.7
Excellent
360 reviews
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Replied to 100% of negative reviews
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Excellent service and company.
Excellent service and company with a fast and very personal response. Highly recommended.
13 September 2024
Unprompted review
Reply from Soru Jewellery
Hi Rachel,
Thank you so much for taking the time to leave your review for us, we really appreciate it :-) So pleased to hear how happy you were with the service you received
Beautiful jewellery and great customer…
Beautiful jewellery and great customer service. I ordered a ring that was too big for me and they exchanged it swiftly without an extra charge.
3 September 2024
Reply from Soru Jewellery
Hi Anna,
Im so pleased to hear this and hope you are now able to enjoy wearing your new ring. Thank you for taking the time out to leave us your review, its means so much to us and we look forward to welcoming you back again soon
DHL didn’t deliver my necklace as they…
DHL didn’t deliver my necklace as they indicated (it seemed lost) but Soru assisted me in finding it in time for my daughter’s bday! She loves it.
8 September 2024
Unprompted review
Reply from Soru Jewellery
Hi Suzanne,
Im very happy to hear we were able to assist in recovering your necklace for you! I really hope that your daughter loved her gift and had a great birthday. Thank you so much for taking the time out to leave your review for us :-)
Elegance and beauty at a fair price
I’ve been meaning to check out Soru Jewellery for a while as a friend is a big fan. I found a beautiful range of gems and treasure and having decided on their green gemstone hoops I am not disappointed.
30 August 2024
Reply from Soru Jewellery
Hi Caroline,
Thank you so much, i'm happy to hear you love your new green hoop earrings and we look forward to welcoming you back again soon
Unbelievably fast delivery from Europe…
Unbelievably fast delivery from Europe to Texas. I love my pieces. They are larger than I expected (even though the measurements were given on the website), and are just so intricately made. The earrings are not very heavy, considering their size and the gemstones they are encrusted with. Likewise the ring is very comfortable to wear. I can't wait to make my next purchase!
28 August 2024
Reply from Soru Jewellery
Hi Danielle,
Thank you so much for taking the time to leave your review for us, we really appreciate it and look forward to welcoming you back again soon :-)
Just lovely …Beautifully made…
Just lovely …Beautifully made jewellery. Very happy with my latest charms for my charm necklace, looking forward to adding more!
27 August 2024
Reply from Soru Jewellery
Hi Catherine,
So pleased to hear this! Thank you for taking the time to leave your review for us and i hope you love wearing your new charms
Love this jewellery!
Gorgeously designed jewellery at really reasonable price and the customer service is exceptional. It makes layering and having multiple options more affordable - thank you Soru!
3 September 2024
Unprompted review
Reply from Soru Jewellery
Hi Amber,
Thats so lovely of you to say! Thank you, we really appreciate you taking the time to leave your review for us and hope to welcome you back again soon
Beautiful Quality Set
This was my first purchase from Soru Jewellery and I will definitely be purchasing again. Absolutely beautiful set pink dot stud earrings and the pink dot ring, really good quality and cannot wait to wear.
29 August 2024
Reply from Soru Jewellery
Hi Charz,
Thank you so much for taking the time to leave your review for us. I love the pink dot set! Hope you will enjoy wearing them
Really love their products and their…
Really love their products and their attention to detail. Excellent customer service as well.
27 August 2024
Reply from Soru Jewellery
Hi Annette,
Thank you so much for your lovely review :-) We really appreciate you taking the time out to share your experience
Stunning timeless earrings
I saw this brand online and saw some beautiful items. The pearl earrings did not disappoint from the image I saw. The whole experience, from placing my order, to receiving the beautifully packaged goods was outstanding. Thank you!
12 August 2024
Reply from Soru Jewellery
Hi Julie,
Im so pleased you found us! Thank you so much for such a lovely review and we hope to welcome you back again soon :-)
Reply from Soru Jewellery
Hi David,
Thank you so much, so pleased to hear it!
Reply from Soru Jewellery
Hi Jill,
Thank you so much for sharing your experience :-)
Earrings are beautiful
Earrings are beautiful, had been looking for some for a while. So pleased, great delivery service.
8 August 2024
Reply from Soru Jewellery
Hi Gillian,
Im so pleased you were happy with your purchase and thank you for taking the time out to leave your review for us we really appreciate it :-)
Post on the Baroque Pearl Stud Earrings, Gold
I love Soru Jewellry! Great designs and quality.
I ordered the Baroque Pearl Stud Earrings, Gold and even though I like the quality and details on the earring I didn't like how they hanged on the ear. They look as if they were falling down. I think if the post was on top rather than centered it would look better.
1 August 2024
Reply from Soru Jewellery
Hi Alexandra,
Thank you so much for leaving your review for us. We have tried the studs with the post in various places and found that the centre was the best placement but if you prefer we could always convert to a clip on for you so you would not have this problem. Just contact the team at customercare@sorujewelery.com and we can help:-)
The earrings are beautiful!!
The earrings are beautiful!!! Have been searching everywhere for earrings for my daughters wedding and these match perfectly - real statement earrings and so classy!! Also really appreciate that I asked for a deeper red pair and that exactly what I received!!!
6 August 2024
Reply from Soru Jewellery
Hi Renee,
Thank you so much for leaving your review for us and we are honoured you chose us for such a special occasion. Hope you had a wonderful time at the wedding- congratulations to all!
Reply from Soru Jewellery
Hi Annabel,
Thank you so much for your review, we hope to welcome you back again soon :-)
Beautiful Initial Charm
This beautiful charm is a stunning addition to my chain & I love how easily the clasp opens & closes & clips on! Thank you!
30 July 2024
Reply from Soru Jewellery
Hi Ann,
Thank you so much, i'm really pleased to hear you are happy with your charm and hope you enjoy wearing it :-)
You are so quick with your delivery
You are so quick with your delivery. That packaging is beautiful too. Although we just noticed a very big price increase in the jewellery. We look forward to the longevity of the product for its value. Thank you
1 August 2024
Reply from Soru Jewellery
Hi Alee,
Thank you so much for your lovely comments and for taking the time out to leave your review. Im sorry there has ben some price increases recently we do try our best not to have to do this and if we do we are as transparent as possible with all our customers. We do now offer 1 year warranty also :-) Enjoy wearing your new jewels and we look forward to welcoming you back again soon
beautiful earrings amazing…
beautiful earrings amazing craftsmanship and light weight I’m in love
1 August 2024
Reply from Soru Jewellery
Hi Debbie,
Im so happy to hear that you love your new earrings, thank you so much for taking the time to leave your review for us, it means so much.
Beautiful jewellery …
The website is easy to use and full of beautiful jewellery. Delivery is so quick and it comes beautifully packaged. The best thing is them wearing the gorgeous pieces
30 July 2024
Reply from Soru Jewellery
Hi Sumeet,
What a lovely review, i'm so pleased you have been happy with the service and jewels you have received and really appreciate you taking the time to leave your review for us. We look forward to welcoming you back again soon
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