We are pensioners,and hadn't thought about buying a property share! We went to see Anna Murray & Tyler Hendericks in their So Resi office, they were so informative, nothing too much trouble, however t... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We’ve had an amazing journey with So Resi, every step of the way so far has been a breeze and everyone we’ve had the pleasure of dealing with has made the process much less nerve wracking! Huge shout... See more
Company replied
Klaudia at SoResi went above and beyond to help us with what became a troublesome purchase. She was knowledgeable and very helpful in all aspects of the process . Her calm can do attitude made it ea... See more
Company replied
I have had a great experience with SO Resi. Despite some issues I encounter, SO Resi has been flexible and accommodating. Malcolm was excellent and a real pleasure to work with. Karen was also excelle... See more
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Company details
Written by the company
SO Resi is the brand for shared ownership homes by Metropolitan Thames Valley Housing that makes home ownership possible for more people. Find out how SO Resi can help you get on the ladder. Stay connected with us on socials! Find us on Instagram, YouTube and TikTok by searching @soresihomes
Contact info
52 London Road, TW1, Twickenham, United Kingdom
- 020 8607 0550
- sales@soresi.co.uk
- soresi.co.uk
Get £1000 towards legal fees!
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Highly recommend going through the purchase process with SO Resi
I had an amazing experience with them. Edgar was very helpful and kind from the first time we spoke by phone. The entire team was also very professional, they explained everything and answered all my questions any time I needed. I never thought buying a property would be thst easy! I highly recommend going through the process of buying a property with SO Resi.
1 May 2026
Unprompted review
Reply from SO Resi
Hi Ana,
Thank you so much for your kind review and recommendation. We’re delighted to hear that you had such a positive experience with SO Resi and that Edgar and the wider team were able to support you throughout your purchase. Making the process clear, supportive, and as straightforward as possible is always our aim, so it’s wonderful to know we achieved that for you.
Congratulations on your new home, and thank you again for choosing SO Resi!
Kind regards
SO Resi Sales Hub Team
Jacqui and the team have been fantastic…
Jacqui and the team have been fantastic throughout the whole process. Jacqui was always available for viewings and consistently so helpful, approachable, and supportive at every stage.
Communication has been excellent and everything has been handled smoothly and efficiently, which made what can be quite a stressful process feel much more manageable.
I’m really grateful for all the help and support along the way — it’s been very much appreciated.
1 May 2026
Unprompted review
Reply from SO Resi
Hi Hayley,
Thank you so much for your kind feedback. We’re delighted to hear that Jacqui and her team provided such helpful and excellent service, and we’ll be sure to pass on your lovely comments to them.
Kind Regards,
The SO Resi Team
SO Resi was perfect and very efficient
SO Resi was perfect and very effective in securing my new home, the whole process was extremely smooth thanks to Weronika and her team helping me along the way. They were very friendly from the start and handled all questions very well and provided me with all the info I needed to feel comfortable moving in. Would definitely recommend SO Resi for those looking to find a new home!
30 April 2026
Unprompted review
Reply from SO Resi
Hi Haidar
Thank you so much for your kind feedback. We’re delighted to hear that Weronika and her team provided such helpful and excellent service, and we’ll be sure to pass on your lovely comments to them.
Kind Regards,
The SO Resi Team
Fairham SoResi
After a long process we are finally moving into our property..... and a big shout out to our amazing Sales Executive Anna Murray who's been with us from day one. Thank you for your all support and guidance throughout the whole adventure. You execute this. Thank you
30 April 2026
Unprompted review
Reply from SO Resi
Hi Masae
Thank you so much for your kind feedback. We’re delighted to hear that Anna provided such helpful and excellent service, and we’ll be sure to pass on your lovely comments to her.
Kind Regards,
The SO Resi Team
Klaudia’s support and professionalism…
Klaudia’s support and professionalism has been second to none! An absolute asset to the company!
30 April 2026
Unprompted review
Reply from SO Resi
Hi Lucy,
Thank you so much for your kind feedback. We’re delighted to hear that Klaudia provided such helpful and excellent service, and we’ll be sure to pass on your lovely comments to her. Your recommendation is greatly appreciated.
Kind Regards,
The SO Resi Team
Klaudia at SoResi went above and beyond…
Klaudia at SoResi went above and beyond to help us with what became a troublesome purchase. She was knowledgeable and very helpful in all aspects of the process . Her calm can do attitude made it easier for us to ride the bumps we faced which sometimes were very frustrating she calmed the situation with her inimitable approach. She always made us feel listened to and understood
30 April 2026
Unprompted review
Reply from SO Resi
Hi Dawn,
Thank you so much for your kind feedback. We’re delighted to hear that Klaudia provided such helpful and excellent service, and we’ll be sure to pass on your lovely comments to her. Your recommendation is greatly appreciated.
Kind Regards,
The SO Resi Team
Terrific all round help and service…
Terrific all round help and service from Ariana, who answered every question and was more than helpful all round. An excellent advisor. Can’t thank her enough, would recommend her to anyone. Fully appreciated. Thanks a Million.
29 April 2026
Unprompted review
Reply from SO Resi
Hi Todd,
Thank you so much for your kind feedback. We’re delighted to hear that Ariana provided such helpful and excellent service, and we’ll be sure to pass on your lovely comments to her. Your recommendation is greatly appreciated.
Kind Regards,
The SO Resi Team
First time buyers
Maeve was lovely, very informative and helpful for us as first time buyers. Answered phone calls promptly and was kind and polite.
Thank you
29 April 2026
Unprompted review
Reply from SO Resi
Hi Shannon,
Thank you for taking the time to leave a review.
We’re really pleased to hear that Maeve was able to support you so well as first-time buyers.
We’ll be sure to pass your kind feedback on to Maeve, and we wish you all the very best on your home-buying journey.
Kind regards
SO Resi Sales Hub Team
Edgar is excellent sales consultant
Edgar is excellent sales consultant. Prompt service, punctual, detailed and clear in explanation. We look forward to proceed buying the property we are dealing with him now.
25 April 2026
Unprompted review
Reply from SO Resi
Hi Tasnia,
Thank you very much for your kind feedback.
We’re delighted to hear such positive comments about Edgar. Providing prompt, clear, and professional service is extremely important to us, and it’s great to know Edgar has supported you so well throughout your journey so far.
We wish you every success with your purchase and look forward to continuing to support you moving forward.
Kind regards,
SO Resi Sales Hub Team
Klaudia is always professional and…
Klaudia is always professional and happy to assist.
with prompt replies and concise information
21 April 2026
Unprompted review
Reply from SO Resi
Hi T Martin,
Thank you so much for taking the time to leave a 5‑star review.
We’re really pleased to hear about your positive experience with Klaudia. Your feedback is truly appreciated.
Kind regards,
SO Resi Sales Hub Team
Great experience and Weronika was helpful.
Weronika assisted with our rent to buy scheme. I am very happy with the service and the help Weronika provided.
Very straightforward process and recomendable.
24 April 2026
Unprompted review
Reply from SO Resi
Hi Imu,
Thank you for your lovely feedback. We’re so pleased to hear that you had a great experience and that Weronika was able to support you throughout the Rent to Buy process.
It’s great to know you found everything straightforward and felt well supported along the way. We’ll be sure to pass your kind comments on to Weronika, who will be delighted to hear them.
Thank you for recommending us, and we wish you all the best in your new home.
Kind regards
SO Resi Sales Hub Team
Very happy
I had a really positive experience with So Resi. Weronika was especially helpful throughout the process and made a big difference in helping me understand what was happening at each stage. She explained the process clearly, and helped calm my nerves when things felt uncertain. Overall, the process felt much smoother than I expected, and I’m very grateful for the support.
26 April 2026
Unprompted review
Reply from SO Resi
Hi Joana,
Thank you so much for sharing your experience with us. We’re really pleased to hear that you had such a positive journey with SO Resi and that Weronika was able to support you so effectively throughout the process.
We’re delighted that the process felt smoother than expected and that you felt well supported along the way.
We’ll be sure to pass your kind feedback on to Weronika, and we wish you all the very best moving forward.
Kind regards
SO Resi Sales Hub Team
Reply from SO Resi
Hi Sangeetha,
Thank you for your kind feedback. We’re delighted to hear you had such a positive experience with the team and that Francesca was able to support you so well.
We’ll be sure to share your lovely comments with her — she’ll be thrilled to hear them. Thank you again for taking the time to leave a review.
Kind regards
SO Resi Sales Hub Team
Anna has been helping me through the…
Anna has been helping me through the process of getting into the share ownership scheme, it hasn’t been an easy journey but she has done everything she can and didn’t give up! Thank you so much for all your help to provide me and my son with a beautiful home!
23 April 2026
Unprompted review
Reply from SO Resi
Hi Elle,
Thank you so much for taking the time to share your experience. We’re delighted to hear that Anna was able to support you throughout your Shared Ownership journey.
We’ll be sure to pass your kind words on to her — she will be truly touched by your feedback.
Wishing you and your son every happiness in your new home.
Kind regards
SO Resi Sales Hub Team
Sylvanna was great in communicating…
Sylvanna was great in communicating with me and chasing solicitors for updates. I would not recommend Owen Paulo solicitors.
I was grateful for the bonus incentive.
31 March 2026
Unprompted review
Reply from SO Resi
Hi Ian,
Thank you for taking the time to share your experience. We’re really pleased to hear that Sylvanna communicated clearly and proactively and kept things moving with regular updates.
We’re also delighted to hear that the bonus incentive was appreciated.
Thank you again for your feedback – it’s very much valued.
Kind regards
SO Resi Sales Hub Team
our consultant Francesca Hogben was…
our consultant Francesca Hogben was very helpful, friendly, and approachable. She explained everything clearly and made us feel comfortable during the viewing. It was a very positive experience, and we appreciated how welcoming and professional she was.
10 April 2026
Unprompted review
Reply from SO Resi
Hi Jinu,
Thank you very much for taking the time to share your feedback. We’re delighted to hear that Francesca made your viewing such a positive experience and that you felt comfortable, well‑informed, and welcomed throughout.
We’ll be sure to pass your kind comments on to Francesca — she’ll really appreciate them. Thank you again for choosing So Resi, and we wish you all the best with your next steps.
Kind regards
SO Resi Sales Hub Team
Outstanding experience with…
We had an outstanding experience with Soresi Peckham from the very first contact. The Senior Sales Consultant, Renee, is a great asset to the company and has added value to our property ownership journey by being kind, patient, informative, professional, efficient and empathetic. She added the human element to a very figure-driven process. We fell in love with the properties, which offer excellent value for money given their location, space, and the opportunity to get on the property ladder.
27 March 2026
Unprompted review
Reply from SO Resi
Hi Isabelle,
Thank you for taking the time to share such positive feedback. We’re delighted to hear about your outstanding experience at SO Resi Peckham and that Renee was able to support you with such care, professionalism, and empathy throughout your journey. We’re pleased you found value in both the service and the properties, and we wish you every success as you take this exciting step onto the property ladder.
Kind Regards,
The SO Resi Team
We had such a positive experience…
We had such a positive experience working with Anna and the team at Soresi, and I felt it was important to share.
From start to finish, the process of getting onto the property ladder felt smooth, well-supported, and far less stressful than we expected. Anna was incredibly helpful throughout—always prompt in her communication, clear in her explanations, and patient whenever we had questions.
The whole team at Soresi made sure we had everything we needed at each stage, which really gave us confidence and peace of mind. It never felt like we were left figuring things out on our own.
We’re truly grateful for the professionalism, support, and care shown to us during this journey. I would highly recommend Anna and the Soresi team to anyone looking for a reliable and supportive partner when buying a home.
10 April 2026
Unprompted review
Reply from SO Resi
Hi
Thank you so much for sharing such a thoughtful review. We’re delighted to hear that your experience with SO Resi felt smooth, well-supported, and less stressful than expected.
Anna will be so pleased to know that her clear communication, patience, and support made a positive difference for you, and we’ll be sure to pass on your kind words to her and the wider team.
Congratulations on taking this step onto the property ladder, and thank you for recommending SO Resi.
Kind regards
SO Resi Sales Hub Team
As a first time buyer,I had a smooth…
As a first time buyer,I had a smooth and easy journey through my Shared Owner ship scheme.
The sales team, specially Ayse and Tem were kind,helpful and responsive.They guided me through every steps and informed me about all the procedure.
Wish them the best and thanks SO Resi for their best support.
15 April 2026
Unprompted review
Reply from SO Resi
Hi Omid
Thank you for taking the time to share your experience. We’re so pleased to hear that your Shared Ownership journey was smooth and positive, especially as a first-time buyer.
Ayse and Tem will be delighted to know their support, guidance, and responsiveness made a difference for you. We’ll be sure to pass on your kind words.
Wishing you all the very best in your new home, and thank you for choosing SO Resi!
Kind regards
SO Resi Sales Hub Team
Highly Recommended!
My experience with SO Resi, especially working with Vanessa Aluko, was incredibly smooth from start to finish. She was always available whenever I needed support or information, and her responses were consistently prompt and helpful. I’m so grateful for how easy SO Resi made my first step onto the property ladder. Highly recommended!
16 April 2026
Unprompted review
Reply from SO Resi
Hi Antri
Thank you so much for sharing your experience with us.
We’re delighted to hear that your journey with SO Resi was so smooth and that Vanessa was able to support you throughout the process. Being available, responsive, and helpful is something we really pride ourselves on, so it’s wonderful to know this made your first step onto the property ladder an easy one.
We’ll be sure to pass on your kind words to Vanessa.
Kind regards
SO Resi Sales Hub Team
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