Sophie Claire Reviews 

68
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 25 reviews, most reviewers were let down by their experience overall. Customers frequently found that the products received were of extremely poor quality, often made from cheap polyester instead of advertised fabrics, with terrible stitching. Many reported significant issues with sizing, noting items were often too small or ill-fitting and nothing like the photos. People were highly dissatisfied with the return policy, which typically involved expensive international shipping to China and resulted in minimal refunds or no resolution. Many customers were concerned about the company's advertised location and found the prices unjustified for the low-quality merchandise, often resulting in unsatisfactory outcomes for their orders.

What people talk about most

Product

Customers consistently note negative experiences with product quality, with many describing materials as... See more

Quality

Customers consistently express strong dissatisfaction with product quality, noting that items often arrive... See more

Return policy

Users describe negative interactions with return policies, primarily due to the requirement of shipping items... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction over unexpected costs and... See more

Order

Consumers express significant dissatisfaction with their orders, citing issues such as receiving items that... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered a lovely (what it was supposed to be) dress, it was the most horrendous dress that I have ever seen, the material was gawd awful, and such terrible stitching. It took wks for it to come. I... See more

Rated 1 out of 5 stars

I’d give zero stars if I could. Bogus online shop, a total scam. Cheaply made, poor quality fabric, sizing weird. Apparently everything is on “sale”. They will only give 15% refund on returns, cost of... See more

Rated 1 out of 5 stars

The dress, when it eventually arrived, was indescribably awful, nasty polyester fabric, like wearing a clingy plastic bag. I am asking for a refund but they are blocking my emails. Lesson learned,... See more

Rated 1 out of 5 stars

The quality of my dress was extremely poor. It was nothing like the advertisement. Also every dress shows it is on sale. Therefore you unable to return. This is a Chinese company with no offices in Ca... See more


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

68 reviews

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1.3

All reviews

(68)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

Return process is a scam

Size 8 was huge, make it next to impossible to return the dress and costs a fortune to return. Make you send pictures of the dress for them to then tell you you have to return it to Asia which will cost you a fortune. Not transparent and completely conning you into making a purchase

18 November 2024
Unprompted review
Rated 1 out of 5 stars

D'cking terrible

D'cking terrible - worst quality - material, shape, size & construction - took ages to arrive and then they make it next to impossible to return for a refund! The then demand track and trace leaving you $35+ (for 2 small dresses) out of pocket plus the frustration! Dont go anywhere near these guys!!!

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Cheaply made clothing false advertising on returns

Steer clear of this company false advertising reviews on website.
Shipped from Asia took weeks to arrive and when it did finally arrive was a cheaply made dress nothing like the photo.
I was offered 20% refund as they didn’t want to disclose return address in Asia sighting too expensive to post back.

22 October 2024
Unprompted review
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