Solstice Sunglasses Reviews 

535
•
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 501 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the prices are very competitive, finding great deals on authentic designer eyewear. Many people also appreciate the vast selection of beautiful products, noting that their purchases usually arrive in secure packaging and good condition. Some reviewers were not happy with the prolonged delivery and order processing times experienced during their purchases. Additionally, a few customers experienced difficulties reaching support or obtaining helpful assistance when trying to resolve various issues. Others mentioned that communication regarding shipping updates was severely lacking throughout the entire waiting period.

What people talk about most

Product

Users describe ambiguous interactions with product, as many reviewers highlight the excellent quality,... See more

Order

Customers expressed deep frustration and dissatisfaction regarding their order experiences, frequently... See more

Delivery service

Consumers find delivery service to be a mixed experience, as many reviewers praised fast shipping times and... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the team for being... See more

Price

Reviewers mention positive feedback about price, frequently highlighting affordable discounts and competitive... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Communication on orders or let customer know how long it takes. The explanation of how long the order will take is not understood in the purchase process. Haven’t received the product and already want... See more

Rated 3 out of 5 stars

I received a pair of beautiful Ralph Lauren sunglasses that I requested. unfortunately they do not fit. I am hoping I may return and obtain an RMA request number to reorder. Kindness, Perri Williams... See more

Company replied

Rated 4 out of 5 stars

The price of the purchase was EXCELLENT! The merchandise was FAB the packaging, the presentation was A1! Even the communication from tracking and shipping was GREAT! Only thing that I didn’t like wa... See more

Company replied

Rated 4 out of 5 stars

Placed my order on July 10th, it’s been 4 weeks now since and I still haven’t received my order. Sort of disappointed with how long it’s taking. The only good thing I can say is that customer suppor... See more

Company replied


Company details

  1. Sunglasses Store
  2. also in
  3. Clothing Store
  4. Fashion Accessories Store

Information provided by various external sources

Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.


Contact info

3.0

Average

TrustScore 3 out of 5

535 reviews

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3.0

All reviews

(535)

528 reviews in the last 12 months

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Rated 5 out of 5 stars

It was easy to order and the glasses…

It was easy to order and the glasses are top notch.

8 September 2026
Solstice Sunglasses logo

Reply from Solstice Sunglasses

Hi,

We are so happy to hear that your ordering experience was easy and that you are pleased with the quality of your glasses. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Great online shopping experience

Exact product, easy order process, and timeliness.

10 September 2026
Solstice Sunglasses logo

Reply from Solstice Sunglasses

HI,

We're so glad to hear we met your expectations with our product and service. We appreciate your kind words!

Rated 1 out of 5 stars

The order was placed at the beginning…

The order was placed at the beginning of September – or, to be precise, on 7 September, I think – and I still haven’t received the goods.

7 September 2026
Solstice Sunglasses logo

Reply from Solstice Sunglasses

Hi,

Thank you for your review. We checked your order, and the typical processing timeframe for your item is 10–14 business days. Your order is still within this timeframe, and our team is working to have it shipped out as soon as possible. Once shipped, you’ll receive a confirmation with the tracking information. We appreciate your patience and understanding.

Rated 3 out of 5 stars

Communication on orders or let customer…

Communication on orders or let customer know how long it takes. The explanation of how long the order will take is not understood in the purchase process. Haven’t received the product and already want a review doesn’t make sense. I have requested an ETA but I get a review so guess what I’m not very happy not know when my order is coming.

6 September 2026
Rated 1 out of 5 stars

I still haven’t received my order

I still haven’t received my order. Never again will I use your company. I’d rather pay full price and receive what I paid for in a timely manner. Then to have to reach out by email and even the response was slow on telling me my order was in Italy Nike glasses. In Italy. Ridiculous.

7 September 2026
Rated 1 out of 5 stars

After 2 weeks waiting for the order to…

After 2 weeks waiting for the order to be filled, I contacted Solstice and was told the glasses were in transit to their location to then be shipped to my home. This is unacceptable as I was eager wanting to expect the delivery. I wish I was told of the timeline ahead. Very disappointed.

5 September 2026
Rated 5 out of 5 stars

Love the sunglasses

Love the sunglasses! Everything came exactly as described, great condition, and with certificate of authenticity.

3 September 2026
Solstice Sunglasses logo

Reply from Solstice Sunglasses

Hi,

We're delighted to hear that you love your new sunglasses and that everything arrived in great condition with the certificate of authenticity!

Rated 3 out of 5 stars

Very slow shipping

Very slow shipping. Only shipped after I called them.

28 August 2026
Solstice Sunglasses logo

Reply from Solstice Sunglasses

Hi,

Thank you for your feedback. We’re sorry to hear that the shipping time took longer than expected and that you needed to reach out for an update. We’re continuously working to improve our processing and shipping times and provide a smoother experience for our customers. We appreciate your patience and feedback.

Rated 5 out of 5 stars

Great

Great. Thanks

3 September 2026
Solstice Sunglasses logo

Reply from Solstice Sunglasses

Hi,

Thank you for your kind review! We’re glad to hear you had a great experience with us. We truly appreciate your support and hope to serve you again soon!

Rated 1 out of 5 stars

Customer support has not been helpful…

Customer support has not been helpful and have misinformation and hasnt yet solved my issue. Will never ever ever shop here again

27 August 2026
Solstice Sunglasses logo

Reply from Solstice Sunglasses

Hi,

We’re truly sorry to hear about your frustrating experience with our customer support and the misinformation you received. We understand your disappointment and sincerely regret that your issue has not yet been resolved.

We’re currently looking into your order to better understand what happened and how we can assist with the issue. We appreciate you bringing this to our attention and are committed to improving our service and providing a better experience moving forward.

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