Solidgps Reviews 124

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I have just purchased a second solid gps tracker for another car and they are both working really well. They were quite easy to set up, although I needed help from Michael at customer support to link... See more

Company replied

Rated 1 out of 5 stars

This is the worst gps tracker I have ever come across. The whole interface is clunky, poorly designed and very hard to follow where it has been. I am currently sitting at home at 7.40am i... See more

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Rated 5 out of 5 stars

Works really well for tracking a caravan. I got 5 months' battery life out of the 3 month product. There are a few quirks with the interface, and Emergency Mode should track its location more than 2... See more

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Rated 5 out of 5 stars

After research the market pretty thoroughly, I'm relieved to say that Solid GPS delivered on what they said. The tracking website looks a little dated but it works. They don't have an option to charge... See more

Company replied

Company details

  1. GPS Supplier

Written by the company

Solid GPS uses the best tracking technology in Australia (and the world), providing you with a reliable & smart GPS tracker. Most traditional trackers come with a 20-page instruction manual written in broken English. While other alternatives cost a fortune and have terrible aftersales support. The result? You’re left hundreds of dollars down the drain and frustrated over a tracker with lacklustre results. Discover a simple and efficient way to keep an eye on your pride & joy – Solid GPS! Setting up Solid GPS tracking device is a breeze, taking only a few minutes. Plus you have access to our local Australian support team to help you out whenever you need it. Find comfort in knowing that your vehicle is safer with Solid GPS. Solid GPS is also compatible with any vehicle or asset, our compact design is easily concealed from any thief. Everything is included with your Solid GPS tracker and it takes less than 5 minutes to set up. You get a world-class 4G Telstra SIM card and your very own Solid GPS phone app to monitor your asset. Don't let your pride & joy become another statistic. Invest in your vehicle's protection with a Solid GPS tracker.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

124 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Solid gps

Great product works great great people to deal with fast response when you e.mail them great company highly recommend

24 October 2024
Unprompted review
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Reply from Solidgps

Much appreciated! We’re happy to provide a fast response and an effective product. Thanks for the recommendation!

Rated 5 out of 5 stars

So far so good

So far so good, only had the tracker 6 weeks. was an easy purchase and very easy to set up and start using. Delivery was quick, highly recommend, and Australia 🇦🇺 owned.

24 October 2024
Unprompted review
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Reply from Solidgps

We’re glad you had a smooth purchase and setup experience. Proud to be Aussie-owned!

Rated 5 out of 5 stars

Top Notch Company

I cannot fault this company, the GPS Tracker arrived quickly and the after sales support is impeccable. The Tracker is doing it's job really well, can't fault it either.
Big shout out to Michael for all his support.
Totally recommend this company and product, well done.
Regards
Bill

1 October 2024
Unprompted review
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Reply from Solidgps

Thanks for the kind words, Bill! We’re glad the tracker is working well for you, and I appreciate the shoutout. We’re here whenever you need us!

Rated 5 out of 5 stars

Excellent GPS/4G self-powered concealable Tracker

A friend with the same model car had his stolen and written off. I started to look into the terrifying increase in car theft (globally) using readily available electronic devices. If these guys want your car, they'll take it in just minutes. 'Tag' trackers from the big tech (phone) companies are good, but not enough, so I looked for a GPS/4G system that could be hidden and not disabled through disconnecting power. SolidGPS had excellent reviews - it's small, easily hidden, works flawlessly (software is very easy to use) and the 12 month battery option was perfect (not relying on vehicle power). I can't fault it, and testing it in my car, and others cars, it's been 100% reliable and accurate. Hopefully, I'll never need to use it, but I know I can rely on it.

11 October 2024
Unprompted review
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Reply from Solidgps

Thanks for the thorough review. We're glad our tracker gives you the reliability and security you were looking for. It's reassuring to know you're prepared, even though we hope you never need to use it!

Rated 5 out of 5 stars

I know you have probably heard it a lot…

I know you have probably heard it a lot but I believe they generally do it The best they have different battery sizes at different price points and easy to use almost Google like map on the backend for the tracking. Don’t think anyone will be taking my pride and joy any time soon.

10 October 2024
Unprompted review
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Reply from Solidgps

We appreciate the feedback! It's great to hear you find our battery options and tracking system so user-friendly. Here's to keeping your pride and joy safe!

Rated 5 out of 5 stars

An excellent Tracker

I needed a tracker to provide peace of mind that if my car or caravan were stolen, I would be able to have them tracked. Solid GPS were the company I settled on after reviewing trackers online. I now have this product in my Ram, and will purchase another in November for my new caravan. An excellent fit for purpose tracker that is easy to use and provides me the peace of mind I wanted for my expensive 'toys'. I highly recommend this company for your vehicles.

14 August 2024
Unprompted review
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Reply from Solidgps

Thank you for your kind words! We're thrilled that our tracker provides you with peace of mind and is such a good fit for your Ram. We're here whenever you're ready to get one for your new caravan!

Rated 1 out of 5 stars

Waste of time for me

On my 3rd unit ..would not work under motorcycle seat so had to go in topbox....tracker only pings every 10 minutes so if you get into the shed by nine minutes before next ping there is 9 minutes of travel not tracked..mine wes sometimes saying my bike Was 15 Ks away on the highway when it was in my shed at home...the 10 minutes ping is useless....i have a gator tracker in my ute and I know where it is all the time within 10 metres and I can turn the ute off at any time with my fone..it's great..twice the price for subscription...but IT WORKS!!!! Solid GPS staff were good to work with but device is useless to me tried 3 all useless... getting my money back...

30 August 2024
Unprompted review
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Reply from Solidgps


Hi Faron,

Thank you for your feedback, although it's disappointing to hear that our tracker did not meet your expectations. It's clear that your experience wasn't ideal, and we sincerely apologise for any inconvenience.

As you mentioned, our team did everything possible to assist you by replacing the device twice and, ultimately, offering a full refund. We understand how frustrating it can be when a product doesn't work as expected, especially in areas with limited coverage, which appears to be the case here.

We appreciate the opportunity to have worked with you and wish you the best with your new tracking solution. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Rated 5 out of 5 stars

After looking at a few types off GPS…

After looking at a few types off GPS trackers I decided to purchase the Solid GPS with the 12 month battery. The Solid GPS tracker performed as described and during testing I snuck it into the wife's car, she was surprised when I told her that I knew exactly were she had been. It is currently protecting our asset, I will be purchasing extra ones to further protect our other assets

10 August 2024
Unprompted review
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Reply from Solidgps

Thank you for choosing Solid GPS! We're glad to hear our tracker met your expectations.

Rated 5 out of 5 stars

Solid GPS

If I could give this company 10 stars I would!
GPS arrived super fast, simply charged & placed in RV. The app is great and Michael is a great guy to deal with. Highly recommended 🌟

29 August 2024
Unprompted review
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Reply from Solidgps

Appreciate your review Shirley-Anne!

Rated 5 out of 5 stars

Definitely best value for money

After research the market pretty thoroughly, I'm relieved to say that Solid GPS delivered on what they said. The tracking website looks a little dated but it works. They don't have an option to charge off 12V caravan batteries natively yet (hint) so I'd recommend the 6 month battery option for caravans for less battery charge worry.

1 August 2024
Unprompted review
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Reply from Solidgps

Thanks for the feedback! We're glad Solid GPS delivered as promised. We appreciate your suggestion about the 12V option and will take it on board.

Rated 5 out of 5 stars

Product arrived very promptly and is…

Product arrived very promptly and is working well and exactly as advertised. Michael procided excellent communication and backup to help me get started.

7 June 2024
Unprompted review
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Reply from Solidgps

Thanks for your review Kim

Rated 4 out of 5 stars

The tracker works well

The tracker works well, we live in semi rural qld where the WiFi isn't great and it still gets the position of the car. The unit is easy to set up and ordering was easy, with the unit being delivered quickly.

12 July 2024
Unprompted review
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Reply from Solidgps

Thank you for your review! We're glad to hear the tracker works well even in semi-rural QLD and that you had a smooth setup and ordering experience.

Rated 5 out of 5 stars

Track the assets which you value

Solid GPS provide value for money when you need to keep an eye on an asset which is valuable to you or your organization. Great after sales service and a team which actually cares.
Don't wait until it is too late to acquire a Solid GPS tracker.

25 July 2024
Unprompted review
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Reply from Solidgps

We appreciate your feedback! It's great to know you find Solid GPS valuable and that our team provided excellent after-sales service.

Rated 5 out of 5 stars

Caravan security

We recently took delivery of our new, large and quite expensive caravan. We needed to protect our investment with good insurance cover. Few van insurers are prepared to take on a van like ours and those that do require a gps tracker.
Our caravan builder recommended SolidGPS and we took their advice.
Ordering was easy, delivery was fast and setting up was simple, even for grey nomads like us and the movement readouts are very easy to follow.
We now have peace of mind over our van and would highly recommend this product.

18 July 2024
Unprompted review
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Reply from Solidgps

Great to hear that we fit all your requirements, thanks for choosing Solid GPS

Rated 5 out of 5 stars

Easy to buy and use

Easy to install, good price, good experience since installation.

18 July 2024
Unprompted review
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Reply from Solidgps

Thanks Graham!

Rated 5 out of 5 stars

Great tracker

Great tracker, works well and easy to use

17 July 2024
Unprompted review
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Reply from Solidgps

Thank you!

Rated 5 out of 5 stars

Travelling in the caravan

Been on the road now for over a week and does what I need when travelling with the van, sharing where we are with the family. Generates a report of the trip as well which is a nice touch. Plus if ever stolen seems accurate enough to pin point the address.

13 July 2024
Unprompted review
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Reply from Solidgps

We're thrilled that our GPS tracker has been reliable on your travels and provides accurate location details if ever stolen.

Rated 5 out of 5 stars

Great piece of equipment

Great piece of equipment. I have it in my boat. I bought a waterproof box off Amazon and then Velcro’d it to a secret spot on the boat. Gives me some reassurance that if the boat was stolen I could track it down quickly with the police.
I spoke to the developers about the journey history not realising there is a date range and when set it shows the various history

1 July 2024
Unprompted review
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Reply from Solidgps

Great to hear it works well in your boat with the added waterproof box! The journey history feature with date range is indeed handy.

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