I have just purchased a second solid gps tracker for another car and they are both working really well. They were quite easy to set up, although I needed help from Michael at customer support to link... See more
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This is the worst gps tracker I have ever come across. The whole interface is clunky, poorly designed and very hard to follow where it has been. I am currently sitting at home at 7.40am i... See more
Company replied
Works really well for tracking a caravan. I got 5 months' battery life out of the 3 month product. There are a few quirks with the interface, and Emergency Mode should track its location more than 2... See more
Company replied
After research the market pretty thoroughly, I'm relieved to say that Solid GPS delivered on what they said. The tracking website looks a little dated but it works. They don't have an option to charge... See more
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Company details
Written by the company
Solid GPS uses the best tracking technology in Australia (and the world), providing you with a reliable & smart GPS tracker. Most traditional trackers come with a 20-page instruction manual written in broken English. While other alternatives cost a fortune and have terrible aftersales support. The result? You’re left hundreds of dollars down the drain and frustrated over a tracker with lacklustre results. Discover a simple and efficient way to keep an eye on your pride & joy – Solid GPS! Setting up Solid GPS tracking device is a breeze, taking only a few minutes. Plus you have access to our local Australian support team to help you out whenever you need it. Find comfort in knowing that your vehicle is safer with Solid GPS. Solid GPS is also compatible with any vehicle or asset, our compact design is easily concealed from any thief. Everything is included with your Solid GPS tracker and it takes less than 5 minutes to set up. You get a world-class 4G Telstra SIM card and your very own Solid GPS phone app to monitor your asset. Don't let your pride & joy become another statistic. Invest in your vehicle's protection with a Solid GPS tracker.
Contact info
2/13 Egan Road, 3175, Dandenong, Australia
- support@solidgps.com
- solidgps.com
4.4
Excellent
124 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I called solidgps and I was so happy…
I called solid gps and I was so happy that I got all the information on the phone before I bought it. I find it is a very useful tracking device. And I'm not so stressed now as I know where my car is all the time. Great work guys.
26 October 2023
Unprompted review
Reply from Solidgps
We're delighted our customer support was helpful, and you find Solid GPS very useful. Thanks for choosing us!
Very good customer support great to…
Very good customer support great to deal with awesome easy to use product
29 November 2023
Unprompted review
Reply from Solidgps
Great to know our customer support was very good and that you find our product awesome and easy to use. Your satisfaction is our priority.
Fast delivery and really quick feedback…
Fast delivery and really quick feedback on issues raised, thanks for this
15 November 2023
Unprompted review
Reply from Solidgps
Thank you for your kind words! We're pleased to hear our fast delivery and quick issue resolution met your expectations. If you need any more assistance, feel free to reach out.
Delivery from ordering was great
Delivery from ordering was great. Tracking my caravan notified me as soon as it left the zone. Did have a problem and after notifying them, I received an email saying that the problem has been rectified. Great service
11 November 2023
Unprompted review
Reply from Solidgps
Thank you for sharing your positive experience! We're glad to hear that our delivery and tracking system worked well for you. If you ever need assistance, just let us know :)
It does what it says on the box
Great customer service, fast delivery and the unit works a treat. I feel confident that my camper will be able to be located if someone knocks it off. The unit was easy to install and the app is a breeze.
14 November 2023
Unprompted review
Reply from Solidgps
We're excited to know that our tracker gives you peace of mind in securing your camper.
Solid GPS is simple to set up (even at…
Solid GPS is simple to set up (even at 72 yrs), easy to install (no wiring), and the software knows more about where I and the campervan are than my wife does.
The price (purchased mid-price unit) beats the competition as does the ongoing monitoring (opted for annual subscription).
Communication with the manufacturer in Australia (from NZ) is clear, fast and personal.
I purchased SOLID GPS device and received FREE 'confidence and peace of mind"
7 November 2023
Unprompted review
Reply from Solidgps
Thanks for your feedback! We're glad to hear that our tracker and app easy to set up and install on your campervan. We're delighted to have provided you with confidence and peace of mind.
Solid GPS - Awesome
The Solid GPS is great value for money and a small easy to hide unit. The setup is really easy and great peace of mind for protecting your most valuable possessions. Highly recommended
2 October 2023
Unprompted review
Reply from Solidgps
Thanks for the amazing feedback! We are happy to hear that our tracker has provided your with peace of mind. Your recommendation means a lot!
Impressed someone else into wanting one
It works well, is well priced and there's no hidden things waiting to get more money. Love it!
2 November 2023
Unprompted review
Reply from Solidgps
We're glad that our tracker works well for you. Thanks for sharing.
Great product by an Australian company
Great product by an Australian company. Works very well. Easy to set-up. Admin website is clear and easy to use.
26 October 2023
Unprompted review
Reply from Solidgps
Thank you for your kind words and support! We take pride in being an Australian company and are delighted to hear that you found our product easy to set up and use.
I can highly recommend Solidgps
This unit is easy to fit and works perfectly, giving me peace of mind when away from the van either at home or on the road. I can highly recommend SolidGPS
17 October 2023
Unprompted review
Reply from Solidgps
Thank you for your positive feedback! We're thrilled to hear that our unit provides you with peace of mind during your travels and at home. Your recommendation means a lot to us. Safe travels and thanks for choosing Solid GPS!
Tracking your valuables at a great price..
Its great that I could buy this type of tech in Australia and have the Aussie tech back up to go with it ,My Solidgps unit is doing exactly what its intended for and puts my mind at rest , Also the annual cost is so inexpensive ,That makes me very happy..
3 October 2023
Unprompted review
Reply from Solidgps
We're thrilled that you're pleased with our Solid GPS tracker and the exceptional customer service we offer. We strive to keep our costs affordable while ensuring top-notch service.
Australian owned
Australian owned, excellent customer service response, and unit works exactly as advertised.
2 October 2023
Unprompted review
Reply from Solidgps
Pleased to hear that you've had an excellent experience with our customer service and that our unit meets your expectations. Thank you for supporting our Australian-owned business.
Great product
Great product, great personal service, quick delivery, personalised follow up.
1 September 2023
Unprompted review
Reply from Solidgps
Your satisfaction is our priority, and we're delighted to hear that you're happy with both our product and personalized service.
Had a couple of issues when I first got…
Had a couple of issues when I first got my GPS Tracker. No matter where I put the tracker I got a poor reading. Spoke there techie and he was fantastic (Nathan).Speaking to the same techie all the time really helped as you didn’t have to go over everything again. We found the best hideaway for the GPS tracker, and now it works great. I’d recommend this tracker to all my friends and have high praise for the techie
1 September 2023
Unprompted review
Reply from Solidgps
We appreciate your patience and persistence in working with our technical support team to find the best location for your tracker. We're glad it's now working great for you. Thank you for recommending Solid GPS to your friends.
Great Company with Excellent Service
This company was very helpful in the process of selecting the unit, the delivery arrangements and the follow up after sale. Well done
10 August 2023
Unprompted review
Reply from Solidgps
Wonderful to hear that you had a great experience with us, from selecting the unit to delivery and post-sale follow-up. Your satisfaction is our priority.
Easy to setup
Easy to setup, Great support and gives me confidence of locating my vehicle should it bee stolen.
Recommended!
29 May 2023
Unprompted review
Reply from Solidgps
We're thrilled to hear that the setup was easy for you and that our support has given you confidence in locating your vehicle. Thank you for recommending Solid GPS!
Awesome GPS that doesn't break the bank!
I had bought a new car and was searching for a GPS however many online ones didn’t offer what I was in particular looking for. I had a news article for your product come up and it met the requirements for what I wanted.
16 March 2023
Unprompted review
Reply from Solidgps
We're pleased to hear that Solid GPS met the specific requirements that you were looking for. We appreciate your recommendation and hope our tracker continues to meet your needs.
The fact that when you need help with…
The fact that when you need help with the set up process and all questions answered while learning how to use the tracker is very helpful and satisfying.
My tracker works perfectly and would highly recommend.
30 March 2023
Unprompted review
Reply from Solidgps
Wonderful to know that your tracker is working perfectly and that you would highly recommend it to others. We highly appreciate it!
SolidGPS - It's what you need for piece of mind.
I found SolidGPS on Facebook as it popped up when scrolling.
Once I read what they offered I didn’t research any other companies as SolidGPS seemed like it was from an Australian company with honest reviews, simplicity and value for money.
That is all I needed to buy 2 of them and I will most likely buy one more soon.
As the cars I collect are not stored at my property I wanted to know that if they did happen to get stolen, I could have some chance of finding them.
In terms of use, the GPS & app are simple and easy to navigate, it tells you what you need to know and really that’s all some people want or need.
25 March 2023
Unprompted review
Reply from Solidgps
We're glad that Solid GPS was able to provide you with the peace of mind you needed to protect your cars from theft. We look forward to continuing to provide you with a high-quality tracking solution. Thanks for your recommendation!
Its a great aussie invention
Its a great aussie invention and practical to keep track of your toys..
25 February 2023
Unprompted review
Reply from Solidgps
Happy to hear you're now able to track your toys easily
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