Amazing sneaker store, the best and top tier around! I always shop from here, and especially whenever they do one of their massive sales! 5th time I’m buying, and I’m yet to even look anywhere else. T... See more
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See what reviewers are saying
Ordered a package for my daughter for Christmas, still no update on delivery even after an email directly to them .......not happy
Really lovely service, an amazing customer service team, helped me find my order and a perfect shoe for my loved one quickly and easily :) Thank you so much, really made my valentines day, next day s... See more
Excellent customer service I’ve been ordering from here for last couple months and I’ve had no issues! 5/5
Company details
Written by the company
Exclusive Sneakers & Streetwear
Contact info
United Kingdom
- contact@soletrekker.com
- soletrekker.com
3.9
Great
44 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Ordered a package for my daughter for…
Ordered a package for my daughter for Christmas, still no update on delivery even after an email directly to them .......not happy
13 December 2021
I ordered a pair of Jordan mids on the…
I ordered a pair of Jordan mids on the 4/12/21 I have only received a text to confirm order,I have not received anymore correspondence to say order has been dispatched,and can’t find contact information anywhere
8 December 2021
Unprompted review
ordered from them and almost two weeks…
ordered from them and almost two weeks later no dispatch or response from them making this the second time
7 December 2021
Unprompted review
Excellent customer service I’ve been…
Excellent customer service I’ve been ordering from here for last couple months and I’ve had no issues! 5/5
26 November 2021
Unprompted review
Amazing sneaker store
Amazing sneaker store, the best and top tier around! I always shop from here, and especially whenever they do one of their massive sales! 5th time I’m buying, and I’m yet to even look anywhere else. Thanks SoleTrekker!
26 November 2021
Unprompted review
Not great unprofessional
Bought a pair of jordan 4s waited a week and sent 2 emails to ask where my order is and after all that i get told my order is cancelled so wasted my time and now have to wait ages to get my money back wouldn’t recommend
9 November 2021
Unprompted review
Where are my shoes
Where are my shoes? I haven’t had them arrived ? I ordered them last Tuesday they said they was coming today
5 October 2021
Unprompted review
Reply from SOLETREKKER
Hi Molly,
Sorry our email processor went down for 72 hours so we couldn't update you on your order status. Im glad to hear your Jordan 4 Oreos have now arrived and you love them!
Look forward to you shopping with us again!
Kind Regards,
Usman
SOLETREKKER
Ordered a pair of Jordan 1 Mids for my…
Ordered a pair of Jordan 1 Mids for my boyfriend, received them the following day! Quick replies and fast delivery!
25 July 2021
Unprompted review
This service was bad and no one was…
This service was bad and no one was ready to help me change the size of the sneakers I got
22 April 2021
Reply from SOLETREKKER
Hi Vanessa,
The reason your order wasn't exchanged was due to you committing fraud on the order. We did explain to you in the email if this was withdrawn, we would happily replace your item. You refused to do so, and continued making the illegal fraudulent claim.
Kind regards,
SOLETREKKER
Great service
31 March 2021
quick shipment
21 February 2021
Quick fast easy service.
Quick fast easy service.
Trainers was intact and fresh !
Quick delivery as well, did not have to wait long
19 February 2021
Reply from SOLETREKKER
Hi Robyn,
Thank you for the kind review. Glad your happy with your new Jordan 1 Mid Triple White's, hope to see you back shopping with us soon!
Kind Regards,
Usman
Authentic and quick delivery
Bought two jordan 1 mid trainers, authentic and quick delivery. I would definitely recommend
16 February 2021
AMAZING
Really lovely service, an amazing customer service team, helped me find my order and a perfect shoe for my loved one quickly and easily :)
Thank you so much, really made my valentines day, next day service was amazing too!
14 February 2021
Unprompted review
Jordan 1 mid Triple White
Shoes are perfect! Arrived so quick, highly recommend. Thanks so much :)
3 February 2021
Great service arrived in perfect…
Great service arrived in perfect condition my granddaughter was very happy
31 December 2020
I was so anxious about ordering from…
I was so anxious about ordering from this site as i had never heard of it before. I was that anxious i emailed 3 times and they were very quick, reassuring and thorough. Fantastic site would deffo recommend 5 stars all the way!
30 December 2020
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