While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Hospital Equipment and Supplies Store
  2. Fitted Furniture Supplier

Written by the company

Large showroom stocking mobility equipment from Wheelchairs, Scooters, Beds, Rise Recliners, Stairlifts, many mobility aids and Wetroom conversions.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Gareth informed me of every aspect so I could make informed decisions every step of the way. The focus was always with me, the wheelchair user, in mind. Communications have been brilliant, including when I've had non-typical questions (I can't use any standard cushions so he sourced information on the foam seating I'd tried so I could have a starting point when talking to a foam supplier).

A huge relief after being continuously failed by Invictus for 2 years (they kept saying yes but repeatedly failed to organise anything). So finding Solent Mobility has been a huge relief. After popping in I had a home visit set up for the next week with Gareth who answered my questions, brought me a wheelchair I wanted to demo and got it all sorted it for me. The only wait was the actual manufacture time at the company which made the wheelchair (as it was made specifically to my measurements).

I'll be happily going back to Solent Mobility for anything else I need or want.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, arrived on time to remove stairlift. Some difficulty in removing long, curved rail but all dealt with very efficiently and professionally at a reasonable cost. Highly recommended

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Rollator Reccy

Finally after much research I made it to your shop to see and try out seated rollators in person. Kayleigh was incredibly patient, knowledgeable and sympathetic and encouraged me to lift, drive and sit in three models to compare and contrast. They were all great but so glad to have been able to test them and take my time to think through the various options. Very helpful and friendly shop who do not pressure you in any way but make a genuine and informed effort to help you decide what is actually best for your individual needs. I am sure I will be back before long!

4 October 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

This company repaired my scooter for me even though I lived outside their area and did not purchase it from them. I took it in to the shop where it was repaired within an hour and at half the price I had been quoted from my supplier. The staff were friendly and extremely helpful. If I lived nearer I would buy all my equipment from here! Thank you.

2 June 2021
Unprompted review
Rated 3 out of 5 stars

Disappointed I won't get my actual…

Disappointed I won't get my actual chair due to Covid, until April, but pleased I could have a loan chair until mine comes.

20 February 2021
Solent Mobility logo

Reply from Solent Mobility

Thank you for the review. We will get your chair to you as soon as it comes in and hope you find the chair we have loaned you comfortable till then.

Rated 5 out of 5 stars

Solentmobility - excellent customer service

Solentmobility offer an excellent service- i ordered a shower stool for an elderly relative and it arrived the next day. It was easy to assemble and it is really sturdy. I would certainly use this company again as their prices are very competitive.

23 November 2020

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look