I ordered Publisher 2016 they sent a link for Office Professional and a used activation code. Thier email is canned responses, the Chat feature on thier web site doesn't work and the phone option says... See more
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I ordered 2021 Version of Publisher, you showed that it was sent out, but I have not received it. I have attempted to contact you through your website with no results
Like many folks I'm looking for an affordable version of Publisher to replace the soon discontinued one (such a bummer) Found Software Depot, saw okay reviews, purchased. Never received the key, only... See more
I've purchased 3 x MS Office licences from Software Depot over the past 2 years. They are always about half the price of buying the licence for MS Office directly from Microsoft. Just beware i... See more
Hasn’t replied to negative reviews
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Amazing service from Eric
I accidentally purchased the wrong product key for Microsoft Office without checking the operating system. I immediately connected with Eric via the chat function and he was able to offer me multiple solutions including amending my order to issue the appropriate product key. The issue was fixed in 3 message exchanges. I couldn't be happier with the service. Thanks so much for your great customer service Eric!
Always great customer service :)
My version of Office suddenly stopped…
My version of Office suddenly stopped working and I thought what am I going to do , I know Software Depot I had used them before and I was pleasantly surprised that I was able to use them again.The whole process of purchasing and downloading was so easy and it was reassuring to know that if I had a problem they would be there to help,I would highly recommend them for your next software purchase. Thank you Software Depot Team.
100% recommend this company
100% recommend this company
1I found Paul very helpful and patient walked me through the process seamlessly
Excellent customer service
Prompt and expert assistance by Eric
Eric was able help me after I had made an error with my downloads by not reading the full email that was provided. He was so quick at responding and fixed it within a couple of minutes remotely. I was very grateful as this was after business hours. Very impressed with the service. Thank you.
could not have been easier
could not have been easier - just as ordered at a fantastic price - would definitely do business with again.
Eric was very helpful
Eric was very helpful, patient and thorough.
The service I received was very timely and firendly.
After the easy installation...
After the easy installation of Microsoft 2021 I had a couple of questions and Emre answered very quickly and clearly. Very happy with the product and the service!
Almost half the price of buying direct from Microsoft
I've purchased 3 x MS Office licences from Software Depot over the past 2 years.
They are always about half the price of buying the licence for MS Office directly from Microsoft.
Just beware it takes up to 20 minutes to receive your licence number via email after ordering.
Efficient support!
The person assisting me was Eric. He responded quickly and helped me efficiently. Appreciated the help and support. :)
I received continued advice on how my…
I received continued advice on how my purchase was being processed and when I downloaded my software it worked perfectly.
I was talking to Eric about installing…office package
I was talking to Eric about installing my Office package
and he was very patient with me as i was having a load of trouble and he led me through the whole process Thank you Eric ,your a champion.
Had an issue with License
Had an issue with License
What time sensitive to resolve
Before installation the following day.
Contacted support... Got support...
Instantly ... Solved lic problem within an hr...
Well done... After sales support
I had a problem I couldn't save my…
I had a problem I couldn't save my self. I used the customer support and Eric helped my to save the problem very quickly. Thank you Eric
Well done Software Depot!
I bought Microsoft Office from the Software Depot about a year ago, but then ended up never installing it as our old laptop packed up. When I tried to install it almost a year later, it kept coming up with an error message. I spoke to Eric via chat, who sent me a new product key and connected to my laptop to install it for me. I couldn't be happier with the service I received!
I had a problem and asked for help
I had a problem and asked for help, which then the support team reached out to me immediately and solved my problem.
Send Download Instructions First
It wasn't actually so great. When I didn't get the download instructions I thought I had been ripped off, so I ordered Word from the official Microsoft site. Now I have two copies of it.
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