Service was good in store. Problem found was my telephone number was incorrect which caused problems with the financial side of things. Would have been better if my phone number had been read back to... See more
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Location
Switch locationTeeside Shopping Park, Sandown Way, TS17 7BT Stockton-on-Tees, GB
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Excellent range. Great quality and services. We have been customers of Sofology for 15 years and have always been happy with the product. Gary at the Teesside park showroom was amazing. Nothing was to... See more
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Great to be in a store where you feel no pressure to buy a product. Left to look at what you want and if you need more information the staff are very willing to help. They will give you the table to... See more
Company replied
Provided with information on viewing sofas, and how to seek support. Friendly support, time to consider the choice I made and information provided on how best to look after my sofa.
Company replied
Company details
- Sofa Store
- also in
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Teeside Shopping Park, Sandown Way, TS17 7BT, Stockton-on-Tees, United Kingdom
4.8
Excellent
2K reviews
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Reply from Sofology - Stockton-on-Tees
Thanks for this fabulous review. We appreciate you sharing it with others!
Fast service and pleasant
Service was good in store. Problem found was my telephone number was incorrect which caused problems with the financial side of things. Would have been better if my phone number had been read back to me when taken then could have been rectified at the time of sale.
10 October 2026
Reply from Sofology - Stockton-on-Tees
Hi there, thanks for taking the time to leave a 4-star review, and we're sorry to hear about the hassle with the number! We will make sure to pass the feedback along.
No pressure selling
Great to be in a store where you feel no pressure to buy a product. Left to look at what you want and if you need more information the staff are very willing to help. They will give you the table to allow you to browse options and not pressure you at all.
Friendly and welcoming.
27 September 2026
Reply from Sofology - Stockton-on-Tees
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Really easy check out
Really easy check out
Staff are friendly and really helpful in the shop also
Did not have to do anything just logged on and it was all there in my basket waiting
Really happy with the service
6 October 2026
Reply from Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Returning customers
Excellent range. Great quality and services. We have been customers of Sofology for 15 years and have always been happy with the product. Gary at the Teesside park showroom was amazing. Nothing was too much trouble and he went above and beyond to make sure we were happy with our choices.
10 October 2026
Reply from Sofology - Stockton-on-Tees
Thanks for this fabulous review. We appreciate you sharing it with others!
Reply from Sofology - Stockton-on-Tees
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Pertanent information given by the…
Pertanent information given by the salesman, no rush or pressure to conclude and overall a good experience.
10 October 2026
Reply from Sofology - Stockton-on-Tees
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Reply from Sofology - Stockton-on-Tees
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Very helpful
3 October 2026
Reply from Sofology - Stockton-on-Tees
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Most helpful sale support.
Provided with information on viewing sofas, and how to seek support. Friendly support, time to consider the choice I made and information provided on how best to look after my sofa.
7 October 2026
Reply from Sofology - Stockton-on-Tees
Thanks for this fabulous review. We appreciate you sharing it with others!
Customer service was on point and…
Customer service was on point and helped alot with the choices and explained the technicalities really well.
27 September 2026
Reply from Sofology - Stockton-on-Tees
Thanks for this fabulous review. We appreciate you sharing it with others!
Very helpful as soon as we walked in…
Very helpful as soon as we walked in the store. Friendly staff who explained how it worked and allowed us to wander without pressure. Easy checkout process
7 October 2026
Reply from Sofology - Stockton-on-Tees
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Stockton-on-Tees
Thanks for this fabulous review. We appreciate you sharing it with others!
Great communication very pleased with…
Great communication very pleased with the service thankyou emma welsh
27 September 2026
Reply from Sofology - Stockton-on-Tees
Thank you for awarding us 5 stars Emma
Customer service was brilliant nothing…
Customer service was brilliant nothing wsd ton much trouble
26 September 2026
Reply from Sofology - Stockton-on-Tees
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Friendly and helpful
20 September 2026
Reply from Sofology - Stockton-on-Tees
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Our experience was great ,salesman very…
Our experience was great ,salesman very very helpful and knowledgeable, made us both at ease while choosing our furniture.
17 September 2026
Reply from Sofology - Stockton-on-Tees
Thanks for this fabulous review. We appreciate you sharing it with others!
Such a smoothe professional service
Such a smoothe professional service
Teeside park store chloe was amazing very helpful and informative
8 September 2026
Reply from Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
It was your assistant that made the…
It was your assistant that made the sale he was very knowledgeable about the stock and took time with me
7 September 2026
Reply from Sofology - Stockton-on-Tees
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very professional
Very professional. Left us browse at leasure and was able to purchase the sofas we liked very smoothly
4 September 2026
Reply from Sofology - Stockton-on-Tees
Thank you for sharing your experience Catherine.
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