The excellent advice that we received from Gary Lamb and Stephen Woo helped us to choose the reclining chairs that we wanted. Highly recommended.
Company replied
New Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The excellent advice that we received from Gary Lamb and Stephen Woo helped us to choose the reclining chairs that we wanted. Highly recommended.
Company replied
Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name... See more
Company replied
Yet to receive the sofa, but the experience was excellent. The staff weren’t pushy and I was allowed to walk around without pressure to find a sofa I wanted. The service through purchasing was easy an... See more
Company replied
Salesman was very helpful snd knew his job he was very relaxed wasnt pushy an all good experience
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Salesman was very helpful snd knew his job he was very relaxed wasnt pushy an all good experience

Reply from Sofology - Speke Liverpool
The young lad that served us, was personable, friendly, helpful and a credit to the speke store

Reply from Sofology - Speke Liverpool
A pleasent store with Good quality furniture. No pressure from the sales team. We took our time walking around and once we found what we wanted the sales team were there to help with the purchace.

Reply from Sofology - Speke Liverpool
The excellent advice that we received from Gary Lamb and Stephen Woo helped us to choose the reclining chairs that we wanted. Highly recommended.

Reply from Sofology - Speke Liverpool

Reply from Sofology - Speke Liverpool

Reply from Sofology - Speke Liverpool
Yet to receive the sofa, but the experience was excellent. The staff weren’t pushy and I was allowed to walk around without pressure to find a sofa I wanted. The service through purchasing was easy and made very clear. I did try other stores but personally for me the best value offerings for the price range is this shop.

Reply from Sofology - Speke Liverpool
Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name was Jordan! He helped combine all our wants to the perfect sofa, we cannot wait to receive this soon 🤩
Thank you for your warm welcome your patience and kindness you have a great team and culture🙂

Reply from Sofology - Speke Liverpool
Great customer care and attention to the details. Shout out to Steven from the Liverpool branch in Speke for his professionalism.

Reply from Sofology - Speke Liverpool

Reply from Sofology - Speke Liverpool

Reply from Sofology - Speke Liverpool
I can’t remember the gentleman’s name who assisted us in our sofa sale, which is a shame because he deserves huge credit with his customer service.

Reply from Sofology - Speke Liverpool
The staff member who dealt with our queues and eventual purchase deserved more than 5 stars. She was amazing.

Reply from Sofology - Speke Liverpool
Best choice around, great service so far. Cant wait to take delivery.

Reply from Sofology - Speke Liverpool
The sales assistant, Cloe, was more than helpful. She went out of her way to research options for us and show us the differences between different products, so that we were able to make a purchase with confidence.

Reply from Sofology - Speke Liverpool
Anita dealt with us and she certainly knew her stuff ,and she was very helpful and pleasant

Reply from Sofology - Speke Liverpool
The staff were excellent and very helpful without being too pushy. Also, there was a great range of sofas!

Reply from Sofology - Speke Liverpool

Reply from Sofology - Speke Liverpool
The showroom was easy to navigate and the staff were very friendly and helpful and answered any questions without hesitation

Reply from Sofology - Speke Liverpool
The staff was really nice on both visits, very helpful, whatever I ask they could answer.

Reply from Sofology - Speke Liverpool
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.