The excellent advice that we received from Gary Lamb and Stephen Woo helped us to choose the reclining chairs that we wanted. Highly recommended.
Company replied
New Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
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The excellent advice that we received from Gary Lamb and Stephen Woo helped us to choose the reclining chairs that we wanted. Highly recommended.
Company replied
Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name... See more
Company replied
Yet to receive the sofa, but the experience was excellent. The staff weren’t pushy and I was allowed to walk around without pressure to find a sofa I wanted. The service through purchasing was easy an... See more
Company replied
Salesman was very helpful snd knew his job he was very relaxed wasnt pushy an all good experience
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, United Kingdom
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Steven was so helpful with helping us choose our first Sofa! Would definitely recommend sofology on service and knowledge. Steven helped us figure out what would fit our space after the first sofa we initially seen online was too large.

Reply from Sofology - Speke Liverpool

Reply from Sofology - Speke Liverpool
Sean the salesman was excellent

Reply from Sofology - Speke Liverpool
Absolutely made up with our new sofa! Rebecca was brilliant with us, she gave us lots of time to find the right sofa for us. We did have problems with the measurements at home as to which sofa we could have. She even emailed over a couple of different ones to see if we could fit them in, which we really appreciated as it saved us going back and too from the store. All in all a great experience and she is a credit to your company!

Reply from Sofology - Speke Liverpool

Reply from Sofology - Speke Liverpool
Very good service salesman very knowledgeable and thorough

Reply from Sofology - Speke Liverpool

Reply from Sofology - Speke Liverpool
Great range. Time to try sofas. No pressure to buy. Staff helpful and informative.

Reply from Sofology - Speke Liverpool

Reply from Sofology - Speke Liverpool
Excellent service initially from Rebecca who helped to find a sofa to meet my requirements and then when ready to order fantastic service from Shaun. Friendly, professional and knowledgeable throughout. Would highly recommend.

Reply from Sofology - Speke Liverpool

Reply from Sofology - Speke Liverpool

Reply from Sofology - Speke Liverpool

Reply from Sofology - Speke Liverpool
Visited the store twice,loved that the store team didn't bother you whilst browsing.Went away to compare with other brands and also online but decided to order from Sofology.
Rebecca at Speke took our order and was helpful,friendly and informative.
My only complaint is the delivery charge which I think is excessive,other furniture I have ordered is either free delivery or less than half what Sofology is charging.

Reply from Sofology - Speke Liverpool
Peter the sales person was very friendly and helpful, great service at Speke Store

Reply from Sofology - Speke Liverpool
Lovely shopping in Speke store Liverpool , pleasant, friendly staff and there if we needed any help , which was nice to be left to browse

Reply from Sofology - Speke Liverpool

Reply from Sofology - Speke Liverpool
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