Sofology - Slough Reviews 

Great knowledge and information provided by Ayesha and Garry when helping me select and order my sofa.
Went above and beyond to ensure it would be the right fit and colour.

The sales person is helpful and we had a lovely experience.

I gat good service from the staff who served us his name is Mohammed he is a great person thanks

Garry was an exceptional salesman who delivered an outstanding, stress-free experience from start to finish. Approachable, knowledgeable, and genuinely focused on customer needs rather than just pushing a deal, he made selecting and purchasing our sofas seamless and enjoyable.

The staff was very helpful and explained everything properly.

I have made a purchase in the Slough Sofology before and I was very happy with the service received by the lovely Sunil. The quality of the Sofas and the after care given are fantastic. I will always recommend Sofology to all my friends and family.

Booked a sofa months ago, had a proposed delivery date, they said they could deliver early so new date was agreed. Then they decided to change the date again, spoke to them, supplier issues blah blah. They have now changed the date again. We have paid a huge amount of money for this. What a horrific experience so far. Not just disappointing but completely messing us about taking days off work then they change the date. Totally unacceptable.

Professional seller, he gave us very good advice about the product

We were only told about our delivery 72 hours beforehand, which according to Sofology policy is under their 72 hour minimum timeframe to reschedule delivery! Our customer service agent told us there was nothing he could do to reschedule our short notice delivery and we would just have to refuse the order at the door if we couldn't accept it. At great personal expense, we organised workmen to remove the old sofas within 24 hours, only for the delivery to not arrive! Spoke to Sofology customer service to be told the delivery had in fact been cancelled as originally requested, just that the system hadn't been updated, and as a result we weren't informed.

Worse still, Sofology cannot reschedule delivery for us until the next business day. Zero information on when we can expect our sofas to arrive.

Zero accountability and we are left out of pocket on removal expenses due to terrible communication and customer service.

Good price . nice sofa delivered on time buy good staff

We found the style we were looking for. But the experience was made better by Garry at the Slough branch, who helped to configure the sofa to our needs, took us through the purchase process smoothly, and even helped with last minute changes without any fuss. We appreciated his calm and helpful manner.

No pressure sales clear, good information about the products and process after sale and delivery.

It was a quick process to get the finance approved. Very friendly staff

Polite, Helpful, afformative

Excellent service - a lovely gentleman served us and was very helpful.

Very polite and pretty

No, I have fixed delivery time

Sales man was helpful and answered all my queries

well looked after by Mo and Gary
explained to our queries which the allowed us to place the irder