Very knowledgeable, gave us time to walk around the store and offered us help and if we needed information on anything. We spoke that we needed to check measurements on a chair. And that we would be b... See more
Company replied
Location
Switch locationSlough Retail Park, Twinches Lane, SL1 5AD Slough, GB
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See what reviewers are saying
The service in store was excellent. The downside that disappointed me was being charged so much to deliver an expensive 2 seater Sofa 5 miles to Windsor when we have spent thousands of pound with you... See more
Company replied
Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different... See more
Company replied
My experience was so great I didn't even want to leave the store, they were so much to choose from but with the help of Mr Mohan we didn't have a problem, his customer service is brilliant such a grea... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Slough Retail Park, Twinches Lane, SL1 5AD, Slough, United Kingdom
4.8
Excellent
2K reviews
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Great service
8 March 2026
Reply from Sofology - Slough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
She needs a pay rise.
The sales lady lily was lovely,very professional ,new what she was saying,answered all my questions that I needed to know,and wasn’t pushy,the kind of person you want working for you.
10 March 2026
Reply from Sofology - Slough
Hello, we are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Reply from Sofology - Slough
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Reply from Sofology - Slough
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Reply from Sofology - Slough
Thank you so much for your 5-star review!
Garry who helped us at the Slough…
Garry who helped us at the Slough branch was very helpful.
28 February 2026
Unprompted review
Reply from Sofology - Slough
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Reply from Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Slough
Thank you for this great review Mr Bhathal
Amazing experience
Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different alternatives to what we were after. As a result of his service we purchased a new sofa and are very happy with the process being made so easy by Garry. Would definitely recommend Sofology to anyone looking to purchase a new sofa.
23 February 2026
Reply from Sofology - Slough
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Garry. Thank you for taking the time to leave a review 😊
Reply from Sofology - Slough
Hi there, thank you for your review. Another great review for Mohan, we will make sure to pass this on! Have a nice day.
Simil at Slough was great help
Simil at Slough was great help! Thank you, easy buying process, really helpful staff.
21 February 2026
Reply from Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Staff are very friendly and helpful
Staff are very friendly and helpful, Mr Hitesh Mohan took us round, when we told him what we was looking for it was sorted in no time at all, went back in the store a few days later to see Mr Mohan, he had everything ready for us, what a nice friendly man, a credit to the company.
Thank You
20 February 2026
Reply from Sofology - Slough
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Outstanding customer service from Gary
Gary was fantastic, extremely patient and provided excellent customer service throughout. He was very knowledgeable , understood exactly what I was looking for, and made me feel completely comfortable making such a big purchase. Excellent customer service, Thank you!
18 February 2026
Unprompted review
Reply from Sofology - Slough
Thank you for awarding us 5 stars Sulekha
Mohan did super job..thank you!
17 February 2026
Reply from Sofology - Slough
Thank you for choosing sofology
Reply from Sofology - Slough
Thank you for awarding us 5 stars Sandra
Very helpful staff in store with excellent product knowledge and advice
Sunil was very helpful, and had excellent product knowledge and experience. He was very polite and friendly, and extremely patient whilst I considered a multitude of options, as I had little idea what I wanted and what would be practical / fit inside my home.
I am very pleased with the customer service and advice I received, and would definitely recommend this store, and Sunil.
6 February 2026
Reply from Sofology - Slough
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sunil. Have a great day 😊
ightly firmer
ightly firmer
We were misled by Sofology and sold a broken chair. We acted in good faith, trusting a large company like Sofology. As a result, we have lost both the chair and the lifetime warranty that was promised.
22 November 2025
Reply from Sofology - Slough
Hi Mr Kakel, It appears that some of your review is missing. Please send a copy to social.media.complaints@sofology.co.uk along with your order details.
Garry was exceptionally helpful in…
Garry was exceptionally helpful in picking the right sofa.
7 February 2026
Reply from Sofology - Slough
Thank you so much for taking the time to share your feedback with us.
Excellent customer service
Excellent customer service. Sunil wasnt pushy at all. Excellent
Calm and very informative.
Very happy with the purchase
Will comment further once we receive sometime in March.
6 February 2026
Reply from Sofology - Slough
Thank you so much for taking the time to share your experience and for leaving such a positive review about the excellent customer service you received during your visit to Sofology. We’re thrilled to hear that our team provided you with the level of service you deserve, and your feedback truly means a lot to us. Knowing that you had a great experience encourages us to keep delivering the best possible service to all our customers. If you have any further comments or need assistance in the future, please don’t hesitate to reach out. Your support is greatly appreciated! 😊
Expense delivery charges
The staff are very helpful, friendly, and process is simple and clear.
I just wonder how they justify the delivery charges which ARE over the top. You can get an AnyVan to delivery for a quarter of the price!!!
1 February 2026
Reply from Sofology - Slough
Thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
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