Sales member Stephanie Bowie was pleasant, well presented, knowledgeable, no high sales pressure. Left us to browse in our own time and gave any further advice when required.
Company replied
Unit 4, Silverlink Point, The Silverlink, NE28 9PD Wallsend, GB
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Sales member Stephanie Bowie was pleasant, well presented, knowledgeable, no high sales pressure. Left us to browse in our own time and gave any further advice when required.
Company replied
We had a really good experience at Sofology North Shields. We normally hate shopping for big purchases as you get mobbed as soon as you walk through the door, but we felt comfortable browsing with... See more
Company replied
Fab customer service. Didn’t feel pressured into the sale. Good choice of sofas & colours. Our original colour was no longer available but Jo, the sales assistant helped us make another choice... See more
Company replied
Our experience with Steph from Sofology North Shields was excellent from start to finish. Her customer service was first class, with no pressure sales. She was helpful and informative and then left... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4, Silverlink Point, The Silverlink, NE28 9PD, Wallsend, United Kingdom
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The salesperson was extremely helpful and understanding
The store was well stocked and laid out and visiting was a pleasant experience
I found exactly what I wanted

Reply from Sofology - North Shields
Both young lady assistants were pleasant & knowledgeable - no hard push - & put up with my ‘old school’85 yr old father - but managed to get him a seat that he wanted - thank you!

Reply from Sofology - North Shields
Steph Very helpful polite & knowledgeable salesperson made the sale so much easier

Reply from Sofology - North Shields
Knowledge for the product we had in mind, no hard sell, would have walked out otherwise. Expert product knowledge, very polite, tea and coffee and offered overall excellent

Reply from Sofology - North Shields
Very helpful assistant no pressure just excellent advice and patience whilst we debated and chose never felt under pressure to commit to anything it was very relaxed and refreshing

Reply from Sofology - North Shields
Jo was really knowledgeable about the products while not imposing herself. Happy to allow us to wander, but attentive enough to see when we wanted help.

Reply from Sofology - North Shields
Plenty choice of furniture in store , lots of combinations of colour and fabric on display
Staff really helped, Jo was knowledgeable about all aspects of the products and was not at all pushy , but around when you had any questions

Reply from Sofology - North Shields
Jo was very helpful and informative a lovely pleasant lady.

Reply from Sofology - North Shields
From first walking in to store a young lady approached us could not fault the customer service a young lady called libby explained how everything worked in the shop told us to look around then came back to us and helped us to choose the correct sofa she went above and beyond to help us

Reply from Sofology - North Shields
Great choice of Sofas, staff were helpfull and knowledgable on the products.

Reply from Sofology - North Shields

Reply from Sofology - North Shields
Mark was extremely helpful and patient with us, allowing us to go home, measure and come back a few days later, ensuring we got the correct sofa.
Went through the process clearly so we understood what would happen next.

Reply from Sofology - North Shields
The person serving was very pleasant and helpful

Reply from Sofology - North Shields
Susie was friendly listened to our requests and helped guide us on this.

Reply from Sofology - North Shields
The lady approached us very chatty let us wander around without following us she then noticed us looking at a sofa came across and had a chat but then let us carry on looking we decided on one and waited for her as she was lovely
She went through everything g with us in detail asking if we understood everything and the process was very smooth

Reply from Sofology - North Shields
Suzy was very professional amd knowledgable and dealt with mh purchase superbly.

Reply from Sofology - North Shields
I was very pleasantly surprised with the amount of fabulous sofas to choose from and how well the showroom is set up . Susie our sofologist was super friendly ,informative and helpful ,she gave us all the advice we needed when purchasing our beautiful sofa and can't wait to see it in my living room. I would highly recommend sofology if your looking for a well made and beautifuly designed sofa.

Reply from Sofology - North Shields
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