Sofology - Hull Reviews 2,443

Beautiful sofas, the staff are polite and helpful no pushing for a sale. Very happy with the sofa I’ve bought and would fully recommend this store.

Friendly staff always get a warm greeting nothing is too much trouble for any of them at the Hull store 10/10 is definitely the score for this store and the company can't wait for my delivery of 2 sofas on the 8th December was so easy to change the delivery date as well to suit us. Looking forwards to our delivery

Charlotte made our visit amazing. Perfect level of information and assistance with no pressure. We only came to take a look. Charlotte is why we ended up buying.

I visited your Hull store, after been let down by another store for my sofa for Christmas. I met Simon who was very helpful. Gave me lots of time help and advice. We can't wait to get our sofa for Christmas. Brilliant customer service. 5*

We had a lovey and kind experience from Charlotte today. She was very helpful and not over powering like other places I’ve visited. I Came with my brother for supprt and guidance as I haven’t got a clue where to start. Charlotte was very good with matching me with a sofa for my needs from the moment we walked through the doors and she was very knowledgeable with explaining in more detail my new sofas I had chosen I’m glad I chose sofology today.

We were allowed to browse without being followed around or pressured by pushy salespeople. When we had made a decision and were working through the details it was a relaxed experience and we were assisted rather than directed by the salesperson (Gary). Would definitely recommend. Also great choice of decent quality sofas.

Apart from the initial "good morning" they left us alone to browse until we needed to ask a question, and when we were ready a gentleman answered our questions and dealt with the sale. He explained everything and was a lovely man (sorry can't remember his name). We can't stand assistants hovering!

Holly provided a 5 star experience, open and transparent sale, showing honesty in our conversations, really helpful and supportive sale.

Had a great experience, very chilled out and no pressure sales. Gary and the team at Hull store were very friendly and accommodating. Thank you

Got the delivery address postcode wrong and now I have been ringing them for 14 days to try and get THEIR mistake corrected and no one has rung me and it has been escalated 6 times for it to be corrected!!! And still nothing no phone call, no email - nothing. No other option but to get my money back via my credit card company now!

Very helpful staff, simple and easy ordering

Sofology in hull where really amazing customer service, great team and full of personality and humour. Gary Olney was a five star for us , great bloke and good tea maker. Thank you.

A good experience with nice not pushy staff.

Was able to view not pestered with hard sell.great atmosphere friendly staff

Very easy to deal with , Chris is very helpful and explained everything well

We had seen the Cove a couple of months back but weren't ready to order.
We had been in the other furniture stores but nothing compared to the Cove. We went back and was greeted by Charlotte. Warm and welcoming and really helpful with us making the final decision on colour choice and layout of the sofa. Explained all the clearly aftercare and the extras available.

Your sale team Holly looks after us untill chriss came to show her how to do the sail what nice people

We were guided on our sofaology journey by Gary today, what a superstar, polite, helpful and extremely professional and relatable, we made a substantial purchase and he was very much key to it, certainly wasn't applying any pressure and put together exactly what we needed,

Charlotte and Holly made the whole purchasing experience easy and found us a sofa that suited our needs.

The sales person was friendly and made us feel welcome.