We came into the Doncaster store half an hour before closing and the young manager couldn’t be more helpful and friendly We knew what sofa we liked and it was in store to try out in the colour we... See more
Company replied
Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB
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We came into the Doncaster store half an hour before closing and the young manager couldn’t be more helpful and friendly We knew what sofa we liked and it was in store to try out in the colour we... See more
Company replied
From the moment we entered the store until the sofa was delivered, everything went perfectly. The staff were very friendly, and we would like to thank Paulina for all the information, explanations, an... See more
Company replied
We dealt with aaron he was great not pushy, welcomed us then let us have a wonder round, I already had a rough idea which sofa I wanted so he gave us information (prices/measurements) told us to go... See more
Company replied
Went in to browse after looking at sofa's at 4 other retailers. Pauline spotted us as we entered and was very friendly + relaxed. She asked what we wanted and any restrictions/must haves. She showed... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, United Kingdom
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We came into the Doncaster store half an hour before closing and the young manager couldn’t be more helpful and friendly
We knew what sofa we liked and it was in store to try out in the colour we liked too
The quality was fantastic for the price and super comfy ! We were sold !
He wasn’t rushing us and we sorted the order out before closing
Can’t wait for delivery ⭐️⭐️⭐️⭐️⭐️

Reply from Sofology - Doncaster
The only thing I’m disappointed with is the very expensive delivery charge we spent over £2000 and I certainly didn’t expect to be charged £127 for delivery very disappointed this is my second sofa from here and I won’t be using you again.

Reply from Sofology - Doncaster
Fantastic service and staff from Brandon he made us welcome

Reply from Sofology - Doncaster
From the moment we entered the store until the sofa was delivered, everything went perfectly. The staff were very friendly, and we would like to thank Paulina for all the information, explanations, and patience she showed us throughout the process. The service, quality, delivery, and sofa assembly were all excellent. We are very pleased with our experience and would highly recommend this store.

Reply from Sofology - Doncaster

Reply from Sofology - Doncaster
We’d already seen the suit we wanted in Leeds, we were passing in Doncaster so decided to order there

Reply from Sofology - Doncaster
The greeting and service provided from Hamilla. Very professional

Reply from Sofology - Doncaster
Super friendly sales assistant. Efficient service, order placed and paperwork was quickly put in place. Thank you!

Reply from Sofology - Doncaster
We only went to browse but the lady that helped us was so helpful and the furniture quality was excellent we made a purchase. Shop was clean and well presented. Can't wait for my new suit to arrive.

Reply from Sofology - Doncaster
Fantastic product, customer service from Pauline on York Rd Doncaster was brilliant. Went like clockwork, very happy with my purchase.

Reply from Sofology - Doncaster
Me and partner came in after being let down by a previous company. We spoke to Aaron who was very very helpful and helped us pick a sofa that we would get asap as we were left without a sofa…
The delivery drivers the fetched it were very friendly and managed to get it in no problem in a matter of 30 minutes!
I would highly recommend the Doncaster branch

Reply from Sofology - Doncaster
Excellent experience our sales lady Pauline was very helpful without being pushy.

Reply from Sofology - Doncaster
Seamless process and the specialist, Gary, made us feel really comfortable with no pressure selling.

Reply from Sofology - Doncaster

Reply from Sofology - Doncaster
From the moment I walked into the shop I felt welcome. The lady I spoke to was very helpful, explaining every detail which I would have forgotten to ask. I was actually shopping around but sofology got my business based on customer service and the quality.

Reply from Sofology - Doncaster
Very polite and a straight forward experience very welcoming

Reply from Sofology - Doncaster
I have ordered a sofa and a chair. The staff was very informative, professional, and patient. I am looking forward to receiving my purchase.

Reply from Sofology - Doncaster
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