I was so glad I made the effort to visit Sofology. I visited around a fortnight ago to peruse the stock and I was very impressed with the standard of quality. The sales people made me very welcome, ma... See more
Company replied
Location
Switch locationUnit C, Seager Retail Park, Newport Road, CF23 9AA Cardiff, GB
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See what reviewers are saying
In store they were extremely helpful and knowledgeable about the products. Very quick and careful service on delivery. The sofas arrived much earlier than expected which was fantastic.
Company replied
Our first order was rejected for various reasons, and it was returned. We then went looking elsewhere and were shocked at the prices and lack of quality etc. We decided to return to Sofology and sel... See more
Company replied
We were advised by Leigh Mitchell. He is very helpful and nothing seems to be too much trouble. He quickly understood our requirements but then suggested we wander the store until we found suitable fu... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit C, Seager Retail Park, Newport Road, CF23 9AA, Cardiff, United Kingdom
4.8
Excellent
2K reviews
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In store they were extremely helpful…
In store they were extremely helpful and knowledgeable about the products. Very quick and careful service on delivery. The sofas arrived much earlier than expected which was fantastic.
7 June 2026
Reply from Sofology - Cardiff
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Reply from Sofology - Cardiff
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day!
I was so glad I made the effort to…
I was so glad I made the effort to visit Sofology. I visited around a fortnight ago to peruse the stock and I was very impressed with the standard of quality. The sales people made me very welcome, making me a cup of coffee and helping me pick my sofa. Leigh was so helpful and went through every part of the sale in detail and no question went unanswered.
3 June 2026
Reply from Sofology - Cardiff
Thanks for this fabulous review. We appreciate you sharing it with others!
Very informative
Very informative, gave many options .
Pleased with purchases , just hope they are as good as they look - time will tell !
1 June 2026
Reply from Sofology - Cardiff
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver!
Can’t wait for my sofa to be delivered
Can’t wait for my sofa to be delivered! Visited store on both occasions where staff were friendly and informative without being too pushy!
31 May 2026
Reply from Sofology - Cardiff
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Happy, but difficult hearing
I enjoyed the experience, the staff were very friendly. I am hard of hearing so I would have preferred an English/Welsh speaking person. Not one in sight.
30 May 2026
Reply from Sofology - Cardiff
Hi there, thanks for taking the time to leave a 4-star review, we will make sure to pass the feedback on!
Excellent experience
Excellent experience. The salesman was very knowledgeable about the sofas and guided my husband and I through all the different types. Thank you Lee
28 May 2026
Reply from Sofology - Cardiff
Hi there, thank you for your review. Another great review for Lee, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Cardiff
Thanks for this fabulous review. We appreciate you sharing it with others!
No staff asking you what would you like
No staff asking you what would you like
Relaxed atmosphere
22 May 2026
Reply from Sofology - Cardiff
We are pleased that you think so Mr Griffiths
Reply from Sofology - Cardiff
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Our first order was rejected for…
Our first order was rejected for various reasons, and it was returned.
We then went looking elsewhere and were shocked at the prices and lack of quality etc. We decided to return to Sofology and selected a second sofa suit. The service was still excellent and I am confident the next purchase will be just what we ordered.
13 May 2026
Reply from Sofology - Cardiff
Hi there, thank you for your review and for giving us another opportunity following your first experience. I’m so pleased to hear the team continued to provide excellent service and that you were able to find a sofa you love. We really appreciate your confidence in us and hope your new sofa is everything you’re expecting once it arrives.
Jake was absolutely amazing
Jake was absolutely amazing, super friendly and helpful, I was undecided on which sofa I wanted and he made it so much easier for us
13 April 2026
Reply from Sofology - Cardiff
Hi there, thank you for your review. Another great review for Jake, we will make sure to pass this on! Have a nice day.
Place to go when thinking about a sofa
Really good choice of product and a lovely reception by the team members
10 May 2026
Reply from Sofology - Cardiff
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful staff.
We wanted a reclining swivel arm chair to match new sofa. Aggy was very helpful.
9 May 2026
Reply from Sofology - Cardiff
Hi there, thank you for your review. Another great review for Aggy, we will make sure to pass this on! Have a nice day.
Very polite and helpful
Very polite and helpful.
My visit to Sofology was a new experience and a good one,staff were very helpful and informative, cannot praise them enough.
9 May 2026
Reply from Sofology - Cardiff
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
We decided to buy a sofa and Leigh at…
We decided to buy a sofa and Leigh at the Cardiff branch was very knowledgeable and helpful with our selection. We experienced an issue due to an incorrectly recorded phone number leading to delays in processing our credit. However, Pamela G of Cardiff helped throughout and eventually the issue was resolved. Although involving several visits to the Cardiff branch all the staff encountered were extremely helpful and courteous. I would recommend Cardiff to anyone seeking a sofa or suite
2 May 2026
Reply from Sofology - Cardiff
Thank you so much for your lovely review. We’re really pleased to hear Leigh was able to help you find the right sofa and that Pamela supported you throughout the issue with your credit application. We’re sorry for the delays caused by the incorrect phone number, but it’s great to know the Cardiff team kept things positive and helpful during each of your visits. We’ll be sure to pass your kind words on to the team. Thank you again for your recommendation and we hope you love your new sofa!
Not to pushy
Not to pushy, but there when I needed a question answered, helpful at the right time
7 May 2026
Reply from Sofology - Cardiff
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Very helpful and answered all of my…
Very helpful and answered all of my questions I had i would highly Recommend ingrid was so polite so thankyou for finding my new sofa
26 April 2026
Reply from Sofology - Cardiff
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
I was happy with all the info given and…
I was happy with all the info given and the staff were very helpful
4 May 2026
Reply from Sofology - Cardiff
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Reply from Sofology - Cardiff
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
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