We decided to buy a sofa and Leigh at the Cardiff branch was very knowledgeable and helpful with our selection. We experienced an issue due to an incorrectly recorded phone number leading to delays i... See more
Location
Switch locationUnit C, Seager Retail Park, Newport Road, CF23 9AA Cardiff, GB
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See what reviewers are saying
We were advised by Leigh Mitchell. He is very helpful and nothing seems to be too much trouble. He quickly understood our requirements but then suggested we wander the store until we found suitable fu... See more
Company replied
Went to sofology in Cardiff today looking for a new suite for the living room and walked out less than an hour later completely satisfied with our purchase of a 3 seater sofa, a 2 seater sofa and a la... See more
Company replied
We were in the process of moving home,so we had gone to Sofology Cardiff a few times.Every time we went we were helped by the sales team in a very professional,helpful and friendly approach.We were a... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit C, Seager Retail Park, Newport Road, CF23 9AA, Cardiff, United Kingdom
4.8
Excellent
2K reviews
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Reply from Sofology - Cardiff
Hi there, thank you for your review. Another great review for Philip, we will make sure to pass this on! Have a nice day.
Only called in for a look
Only called in for a look, but the staff were great and really helpfull, everything was well explained and ended up buying a new sofa. Well done guys brilliant
15 March 2026
Reply from Sofology - Cardiff
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Excellent store
Excellent store, well designed and spotlessly clean. Very welcoming staff. Nothing too much trouble. Our sales person was Phil who was fantastic. Kind, helpful and knew his job inside out. I would give him 5 stars!!!!
15 March 2026
Reply from Sofology - Cardiff
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Reply from Sofology - Cardiff
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Beautiful showroom
Beautiful showroom, the young lady who dealt with us was friendly, polite and very helpful
14 March 2026
Reply from Sofology - Cardiff
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Reply from Sofology - Cardiff
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
So much choice, such great quality!
So much choice! Such great quality! We found the staff friendly, knowledgeable about their products and really helpful in our decision making. Pamela and Aggy were lovely! Now waiting to take delivery of our purchase and super excited :)
10 March 2026
Reply from Sofology - Cardiff
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Leigh was very helpful
Leigh was very helpful. Very efficient and very friendly. Nothing was too much trouble for him when I asked him to show the different styles of mattresses. I can't wait for my lovely new sofa bed to arrive.
13 March 2026
Reply from Sofology - Cardiff
Hi there, thank you for your review. Another great review for Leigh, we will make sure to pass this on! Have a nice day.
Excellent customer service from Leigh…
Excellent customer service from Leigh at the Cardiff store.
Ample choice of good quality sofas
13 March 2026
Reply from Sofology - Cardiff
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Leigh. Have a great day 😊
Camila made our experience a breeze she…
Camila made our experience a breeze she was so welcoming, friendly professional and helpful made placing our order simple and very informative would highly recommend
10 March 2026
Reply from Sofology - Cardiff
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Purchase of "Ripley" sofas
We were advised by Leigh Mitchell. He is very helpful and nothing seems to be too much trouble. He quickly understood our requirements but then suggested we wander the store until we found suitable furniture. Once we had made our decision to choose "Ripley" he explained everything clearly regarding delivery and delivery times
12 March 2026
Reply from Sofology - Cardiff
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great friendly staff
Great friendly staff, made us feel welcome. Leigh was extremely helpful.
12 March 2026
Reply from Sofology - Cardiff
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very helpful and advice us clearly
12 March 2026
Reply from Sofology - Cardiff
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very friendly and helpful staff with no…
Very friendly and helpful staff with no hard selling, very relaxed.
12 March 2026
Reply from Sofology - Cardiff
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great customer service and product…
Great customer service and product knowledge from Leigh all other staff we interacted with were also very nice.
8 March 2026
Reply from Sofology - Cardiff
Thank you for awarding us 5 stars!
Good choice of sofa styles
Lots of choice of sofa styles and fabrics. Helpful staff. Reasonable prices. Ample parking.
7 March 2026
Reply from Sofology - Cardiff
Thank you for sharing your experience :-)
Lee in the Cardiff Sofology Store was…
Lee in the Cardiff Sofology Store was great today. Patient, accommodating and very helpful. He had some great stories to tell!
8 March 2026
Reply from Sofology - Cardiff
Hi there, thank you for your review. Another great review for Lee, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Cardiff
Thank you for sharing Mr Searle
Fantastic showroom and amazing service.
We felt really comfortable walking around the showroom. The showroom looked stunning. Staff were lovely. We chose our final sofa with Leigh who was amazing. He really listened to all our requirements and helped us find the best sofa to suit our home layout. I would definitely recommend this showroom to my friends and family.
7 March 2026
Reply from Sofology - Cardiff
Comfort is what we are known for Vanessa :-) Thank you for your recommendation!
Reply from Sofology - Cardiff
Hi Suzanne, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
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