Sofology - Brent Cross Reviews 2,793

Such an amazing experience. Friendly and helpful. Will be coming back for future purchases

Had great service from Raza and helped us choosing our sofas.

The staff help us all the time. Good communication with the staff we made the deal.

Given first class attention and now look forward to having our two leather sofas

Raza provided excellent customer service - he’s very knowledgeable on different styles and provides good advice in helping you make the right choice.

Thanks for your service.

Everything was good until the order was placed. Sasan helped us out for hours and was very attentive 10/10. Ended up paying an additional £350 to change the colour of the sofa’s which had NOT gone into production. Then when I said il just cancel and order again, I was told that I’m not allowed to cancel and I MUST take delivery of my order. It’s a shame because everything was all good until companies feel they can say what they want to get their way. I’m fine I gave the £350 anyways but you will also get your well deserved 1 star 🫱🏼‍🫲🏽

Jimi was a great help, helped us pick the right sofa for our home, explained everything and assisted us to make sure it would fit in our space

Great experience in general very pleasant salesman, the only issue was a bit of a wait to be attended

The staff was very polite and helpful. All questions were answered knowledgeably and with the intend to advice us/the customers for our benefit.

Good explanation, showing us the differences and give us a good advise.

Great experience. Jimmy was helpful and explained everything. Thanks

My experience with the Sofology team—particularly Mariana—was exceptional. She was personable and incredibly patient with my detailed and specific queries. I felt completely confident that I was speaking with an experienced and knowledgeable expert. Her support made my decision easy.

Our advisor was very knowlegable about the sofa suite we bought. He was not pushy and our final decision was made in a calm and timely manner. We are very satisfied with the purchase we have made together with his assistance

Helpful and polite staff, friendly atmosphere and lots of choices

Service was great and staff is so talkative

Quality furniture and exceptional service from the staff. Thank you to Jimmy for providing this. I will definitely go back to get more pieces.

Friendly , pleasant to deal with and quick to identify my requirements.
Thank you

We are very happy with the service.

Flawless experience start to finish. Saif ullah looked after me and my family made us feel welcome to the store. He went ahead and gave strong recommendations on certain selections and also assisted me in purchasing a footstool on the show floor.
I definitely recommend paying a visit to Sofology Brent cross you will not be disappointed.